Nonverbal Communication In Japan

By observing us children learn how to interact with others, accomplish goals, and get along in the world. We are the examples, and what many do not realize is that our non-verbal messages and actions are stronger than our verbal ones. Non-verbal communication consists of expressions, tone of voice, eye contact, and actions.  The way you listen, look, move, and react tells the other person whether or not you care, if you’re being truthful, and how well you’re listening. When your nonverbal signals match up with the words you’re saying, they increase trust, clarity, and rapport. When they don’t, they generate tension, mistrust, and confusion. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communicate your interest and investment in others.

Humans have several ways of communicating with one another, whether that is written, spoken, facial expressions, or through body language. We use all of these forms all the time, it would be impossible to live a day without speaking, writing or reading, making facial expressions, or using any body language to communicate with others. While all these forms of communication are commonly known, another form, not as intuitively obvious, is silence. Like all forms of communication, silence will change with reference to different cultures. Just as different cultures speak differently or have different languages, and have different body languages, cultures also have different meanings behind silence. Native American cultures have been described as reluctant to speak or lacking in personal warmth simply because their culture views silence differently than most Americans. Apaches use silence for situations of uncertainty and unpredictability, Americans prefer that silence does not happen at all but will accept it for situations of comfort or in some cases when they want to avoid small talk with strangers. These difference in the use of silences are simply due to the cultural differences between Apaches and Americans. As Apaches’ use of silence reflects their cultural values of recognition and respect, Americans use, or lack of use, of silence reflects their cultural values of directness and urgency.

Joe Navarro, a former FBI counterintelligence agent and an expert on nonverbal communications and body language, asserts in his essay “Every Body’s Talking” that the body sends messages that are more effective as the words we say, interlocutors react unconsciously to mutual non-verbal messages, and don't realize that they communicate a lot of information without their knowledge. Although Navarro cleverly claims that a disagreement between two interlocutors can occur while the verbal message (words) is positive, and that non-verbal communication and body language add an extra dimension to the message, sometimes in contradiction with it, he fails to consider the cultural aspect. Different postures and gestures have different meanings in different cultures. This can be a drawback to use non-verbal communication. Insufficient samples also weaken this argument. In fact, people observed by Navarro cannot represent the entire globe’s population. The argument I have against his statement is that it is erroneous to claim that no one can keep a secret since if the lips are silent, the body is speaking.

Communication is everywhere. We, as interactive human beings, spend the majority of our time corresponding with others to satisfy our physical, identity, social, and practical needs (Adler, Rodman, & Sevigny, 2011). Often, this is consciously done; we search our minds for the accurate linguistic means to express our experiences, and use them to communicate with those around us. However, communication is not as straightforward and effortless as we may believe. It is, in fact, often unintentional, with 65% of it occurring as a result of non-verbal cues (Matsumoto, Shibata, Seiji, Mori, & Shioe, 2010). As mentioned by Marta Dynel (2011) in a study done on nonverbal communication, “Non verbal signs and signals ... are prevalent practically in

Communication involves more than exchanging words between people. Gestures, postures, facial expressions and even eye contacts are important during communication. Both verbal and nonverbal cues are important during communication and can help a person understand the speaker or listener’s emotions, attitudes or status. Understanding the existence of various cultures is necessary since different cultures have varying ways of communication (Lustig & Koester, 2012). Therefore, a communication style that is perceived as bad by a culture may be good in another culture. Besides, characteristics that may be essential for a particular culture may be quite irrelevant for another. In line with this dissimilarity, individuals need to adapt carefully and understand communication preferences and desires among cultures.

To me interpersonal communication describes the exchange of verbal and nonverbal messages between two different people. Joseph DeVito states that “interpersonal communication is inevitable, irreversible, and unrepeatable” due to these things effective communication is a necessary skill for us to function in our day to day lives (p. 20). Therefore, I have created a theory for interpersonal communication that goes as follows; To experience effective communication you must understand: your culture, the other person’s culture, and how to listen effectively. By knowing these three things you can consistently avoid misunderstandings and promote understanding in your interpersonal and intercultural relationships.

I am originally from Puerto Rico, which is a country in which communication is an integral part of society. The cultural norm of the Puerto Rican culture is to speak up when necessary and communicate clearly if we want things to be done. At the same time, I believe that in order to produce results, the manner in which communicating takes place, is an extremely important component. My culture also showed me how the emotions used when communicating, such as the use of the hands and body language, will dictate the tone and flow of the communication. The literature suggests that the majority (as much as 76%) of the message we gibe to another person during conversations is carried by non-verbal or para-verbal communication. Thus, we must be very careful and strategic in our use o non-verbal communication (Van Acker, 1997).

Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.

I learned that high-context societies or cultures tend to use more nonverbal forms of communication. People tend to make decisions based on face to face interaction with each other. This type of culture is more prevalent in Africa and Asia. On the other hand, verbal communication is more widespread in a low-context society such as the United States and Canada in which people are more task-oriented and have a tendency to codify their time and space as to separate personal from professional chores to limit stress and anxiety.

There are eight key forms of nonverbal communications used on a daily basis. These forms can affect the way people view another person; however, without understanding the forms of nonverbal communication there is certain to be a lot of misinterpretations. Cultural and language differences are a common reason for miscommunication. When communicating with people in different cultures, a person should be extremely aware of the hand gestures and nonverbal communication tools they are using. Many of the hand gestures used in the United States that mean good things, mean offensive and profane things to other cultures. Nonverbal communication is described as body language, hand gestures, and facial expressions. It is known that people reveal more information through nonverbal communication, than words alone to get a point across. There will always be some interaction between two or more people that everyone’s

In the Japanese community there are body language and facial expressions particularly directed towards family and social orientated interaction. These interactions concentrate on how nonverbal communication occurs through gestures during speech and the effect visuals have on an individual. These elements of the communication style are what construct Japan as the country it is today, one still positioned (“Japan Nonverbal Communication”, 2001, para.1) around a high context

Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain

Taylor, H. M. (1974, November 30). Americans and Japanese Nonverbal Communication. Linguistic Communications 15 (Papers in Japanese Linguistics 3). Retrieved March 20, 2017, from

“Systematic research on the role of nonverbal behavior in social interaction has been common only in the past 20 to 25 years.”(Edinger and Patterson, 1983, p. 30).because that statement was published in 1983, it is apparent that the study of nonverbal behavior has been around for roughly 50 to 55 years. However, that is still a relatively recent amount of time compared to research in other science fields such as chemistry or biology. Despite the fact that this field is relatively recent there are many theories about our interaction with others. This paper will discuss the nonverbal expectancy theory along with two other theories, and describe how these theories can work together.

They also use fewer words in their conversations because they rely more on Para verbal and nonverbal language. Japanese people tend to speak softly and hesitantly while being frequently silent during their conversations. Often, they pause at a considerable length before they answer a question or a request because they do not want to interrupt the other speaker. Therefore, when communicating with the Japanese, it is important to remember that loud talking is not acceptable and patience is an important aspect. For example, it is considered extremely rude to interrupt someone who is talking. It is also important to know that we orientation of Japanese managers. Japanese national culture and communication competence and skills follow the rules favoring the group over the individual" (Goldman, 36). Therefore, when communicating with Japanese negotiators, it is important to remember that buildings a relationship should come before anything else are politeness and respect. Non-verbal Communications An essential aspect of cross-cultural business communication is non-verbal communication. Non-verbal communication is used more often than verbal communication, as approximately 70% of our conversation is non-verbal.(Gannon pp 3) Non-verbal communication can take the form of eye contact, the firmness of a handshake, the speaking distance, facial expressions, touching and hand gestures are all critical factors to consider when approaching international business assignments. A non-verbal