Judy, you do this by taking personal accountability for your work, serving the needs of the Rep, Unrep, LDU and MCO teams. You are approachable and positively take coaching from the teams to ensure the work being scanned and gather is quality which assists in serving our customers, expense control and overall office moral depending on workloads. You are an example to your peers, supporting an environment of supportive team work. Judy, you understand the importance of what you do and how it impacts the team’s compliance. You adjust to your audience based on what their needs taking direction from them with a positive attitude. You encourage others to be the best they can be, watching out for errors that could impact our customers/brand with possible delays in …show more content…
You often put others needs before your own. Judy, you respectfully share your opinion even when it’s unpopular to ensure we are holding ourselves and others accountable. You make sure back up roles know and comply with the requirements needed for meeting goals. You take pride in your work and hold others to the same standard, often spot-checking mail to ensure postage errors are and respectfully share your findings to ensure understanding of the impact of return mail can have. You work with the leadership when staffing dictates you step into a role you’re not always comfortable with delivering on expectations and results. You are flexible which is appreciated and understand we are one team with one purpose. Judy, you openly share information so others can understand your role and how it impact our business decisions. While you are not customer facing you understand the impact your work has on the customer and the integrity needed to ensure risk to the customer are minimized. You are open in your discussions with peers and leadership and are receptive to coaching. You provide open honest feedback and come with ideas and solutions not just concerns. Continue to be open and share
She maintains a professional as well as compassionate relationship with clients and co-workers. She is able to take on numerous tasks with little or no direction.
Colleen regularly demonstrates proactively sharing information, ideas and best practices with others and collaborating with others. An example of this was working with traffic on a need to provide an AMS traffic report to senior management. She collaborated with traffic on what they needed and provided an option on how to pull this information from available reports along with Excel macros.
Interpersonal Skills: Quanda is respected by her peers for her communication skills. Quanda worked well together with her co-worker Stephanie Smith when they were assigned to review and update the Data Integrity Unit's SOP manual to ensure the manual is current with state legislative mandates.
• Be able to perform efficiently and effectively as a collaborative member of working groups and teams and as an added-value contributor to the organisation.
In demonstrating this ability, you show that you have the ability to get to know people, how they work, what their feelings / beliefs are etc. – both inside and outside the organisation – and utilise that contact knowledge in the best way to support colleagues and the business.
Colleen holds herself accountable for her work and time. She provides feedback to AMS users in a timely manner and follows up with them to ensure their needs were met / questions answered.
Geri has excellent skills and proficiently works in all software utilized in the Department. Geri readily accepts all assignments. Geri works well will attorneys and attorneys are confident in her abilities. One attorney’s comment, in particular, is a testament to her abilities: “Geri did an amazing and very accurate job with a complex task. I could not be happier with her performance.” Geri is cooperative and adapts well to changing work priorities. Geri is punctual and arrives ready to work. She properly completes paperwork. Geri is often assigned to work in the Distribution Center and adequately handles all necessary responsibilities. Her efforts in this regard are much appreciated.
Colleen’s strong sense of responsibility and integrity allows her to work with little supervision and she consistently does more than required. For example when a system issue is found, she researches to determine the impact and scope of the issue before bringing it to her manager. Then she brings forwards examples of her findings and recommendations on how to proceed. One example of this involved duplicate assets being ingested in DAM where she provided recommendations to Mary Kay team on how to proceed and provided findings to the vendor.
Julianna mentioned that Carle would love to have a liaison embedded. It would be helpful to provide perspectives from both sides. Kate said there is some education to be shared such as otho floor can learn from Dr. Belgrave. Some staffs don’t understand HA decision process.
Teamwork - I don’t think that there is a job to big or too small where Louise would not be a part in some way. I suggested that we needed more file cabinets, but she said the files needed to be purged. She coordinated the date, and project was performed as teamwork Louise pulled files and assisted in boxing the files for scanning. She has assisted with copying large volume of case folders as we prepare for an appeal hearing. On any day, she will tiny up the Appeals Conference Room, and has on several occasions has organized our supply cabinet.
Julie always responds promptly to requests for information or assistance from the PPI bureau, as well as the Central office. She is courteous and polite in her dealings with others. She is impartial and objective in perfrforming her work duties. I have never had any complaints about Julie's work demeanor.
Communication: As communication chief, Judy Chen needs to ensure that all information that has significant impact on the company channeled up the management hierarchy. This will prevent Will from being blindsided by another Glove Girl incident.
I provided support during periods of organizational change, retirement and new employee. I recognize the needs of others and reaches out to lend a helping hand. With this, I am able to establish effective working relationships.
Ann is able to verbalize effectively in an easy to understand manner. She has no issue in speaking with clarity and delivering information to her team and leaders timely. Ann takes excellent written notes that can be effectively translated once needed to move employee’s in varying levels of corrective action. Ann was also effective in keeping her Action Plan notes and accomplishments up to date and submitted them to leaders timely.
She made sure she knew actually what each one of their goals was right from the very beginning. I noticed in this one and the marital one that she used the miracle question right in the beginning to get the session going where it needs to go, instead of the negative talk that was going on within the family. When going over the miracle question through each person perspective, she kept getting an exception response without even asking the exception question. Only about 15 minutes into the session in the middle of her sentence Judy said, ”Maybe we could just start there”. Only after a couple of questions and she already had one solution. She used reflecting listening really well at the end, really emphasized what Lou was saying about his feelings of unemployment.