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The Importance Of The Operations Manager Is Responsible For The Quality Control Of Operations

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Areas of responsibility The Operations Manager is responsible for the quality control of operations, which means to improve on an ongoing basis the quality of products and services. The Operations Manager is responsible to create and maintain the highest level of efficiency possible within an organization. It concerns converting materials and labour into goods and services as efficiently as possible to maximize the profit of an organization as well as attempting to balance costs with revenue to achieve the highest net operating profit possible. The scheduling tasks are to clear define the operations in the business and determine the programme for these operations; setting up a time and date for each operation and the sequence to be followed. A high level of monitoring and control is part of daily duties. This is reflected on the success of the operations. Employee performance The Operations Manager is like a captain in a sport’s field. He/She is constantly witnessing and evaluating the level of performance of the employees, identifying the training needs and never underestimating the contribution of each individual employee. It is important to emphasise that the ultimate goal of operations is performance and outcome. The Stake holders The Operations Manager also has a large degree of involvement in creating a reputation of reliability, improving and maintaining the relationship between the company and the stake holders. And who are the stake holders? Anyone involved

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