The Importance of Good Communication between Nurses and Their Patients

The interview was conducted with a registered nurse with more than 10 years’ experience. Her current role is working in the Medical Assessment and Planning Unit, in particular, the palliative care area. On a regular basis, her role involves providing safe and quality care to her patients, and more specifically end of life care. In doing so, two predominant skills of communication

Good communication skills improved the quality of care provided to patients. Nurses must have the ability to communicate clearly to patients and the healthcare team to avoid medical errors. Responsible nursing is not simply the ability to successfully carry out a series of routine procedures like dressing a wound, or administering medication; instead nurses must be able to communicate clearly to the entire health care team. For example, in the open-heart operation room, a patient was bleeding from the chest tube exit site. The normal protocol is to give blood products and wait in the OR for a few hours to make sure the bleeding has stopped, before bringing the patient into the PACU recovery room. The patient was given blood products, as a result the bleeding presumed to be

It can be hard for nursing students to apply theoretical knowledge to clinical setting without some proper guidance and support. This paper will discuss a critical incident which occurred in Week 3 of my N308 clinical course. The incident was related to skilled communication and organized prioritization, which are topics covered in N307 seminar. From a nursing perspective, this incident made me realize the importance of effective communication, prioritisation, and management skills because disorganized care would pose a threat to patient’s safety and compliance with the fundamental principles listed in the CNA code of ethics (Canadian Nurses Association, 2017).

Holistic healthcare demands interpersonal collaboration within the nurses and the community for the excellent care of the patient. For example, for a patient suffering from a mental disorder, it is necessary for the nurses to collaborate with each other as well as with the social workers assigned to the patient and his family, which is true if the patient is also a guardian. (Wagner, Liston, & Miller, 2011). The nurses will have to take medical care of the patient while the social worker tends to his social needs such as the welfare of his family. Therefore, it is imperative that the nursing and social work personnel have good communication skills. Communication enhances teamwork that will lead to the caregivers sharing insights and ideas with

As stated by the Australian Health Practitioner Regulation Agency (AHPRA, 2014), when using social media, health practitioners should be aware that National codes of ethics and professional conduct apply. The British journal of Nursing (Farrelly, 2014) articulates that as a student nurse and future health professional, I have a responsibility to understand social media and confidentiality in the health care context. To become a successful nurse I will need to build trusting relationships with my patients, which will involve them being confident that their personal information will be protected by myself as a nurse. To achieve this it is essential that I adjust the ways I use social media and become more cautious of what I am posting online. For example, as a student and future RN, it is crucial that I do not discuss patients or post pictures, case studies or sensitive material which may enable patients to be identified. The misuse of social media may also have a negative effect on team-based patient care, for example if it is used as a tool to “cyber bully”

Achieving the goal as a successful nurse is not easy as it requires not only a broad knowledge but also clinical skills (Raya 2006). One of the crucial factors leading to that is learning to create therapeutic relationships between health care professionals and patients through professional communication. This is long-term training since nurses must know how to apply different communication methods to help their patients with kindness and sincerity (Varcarolis 2005). The purpose of this study is to assess knowledge of how diversified communication types are used and their efficiency in building a therapeutic relationship.

Communication is a process that occurs within physical and social contexts regularly. Whitehead et al (2008. pg. 63) .The aim of this essay is to discuss Communication as a concept of Professional Nursing Practice. Presently, communication is an area of benchmark the government is focusing on to improve the quality of nursing care. The Department of Health [DH] [2001] explained that communication comprises of a number of skills used to promote professional practice. These skills will be identified and used appropriately to promote the health of the patients. The writer will use some of these communication skills to demonstrate the impact on the care nurses provide in line with the NMC

Understanding that part of the success in recovering the patient lies in a good communication and it makes part of the success in recovering the patient. Starting the work with the patients, the first one that I consider the vital importance is in the form in which we establish a verbal and non-verbal communication. The first and most important thing I can do for a patient beginning the day is just to smile using a calm and welcoming voice. Then, as a patient care provider, it’s when I begin to develop a close nurse-patient relationship

1. Why do you think that research has found that physicians with good communication skills had fewer patient complaints and lawsuits? Identify at least two specific ways that a doctor’s communication skills can improve the patient’s experience.

Communication is the way information is processed. In nursing communication is important because it’s the key to providing safe and effective patient care. According to Hood, (2014) “Mastery of communication skills is necessary for carrying out the mission of safe, effective, high-quality and nursing care to clients, families, and communities” (p.106).To be a successful nurse possessing great communication skills is vital.

How often does a registered nurse effectively communicates the medication and the rationale and or importance for taking the medication to their patients? I chose goal nine from the fifteen Patient Safety Goals created by the The Joint Commission on Accreditation and HealthCare Organizations. Goal nine, or NPSG.03.06.01, focuses on maintaining and communicating accurate patient medication information. Whether it is from the physician to the nurse or the nurse to the patient. Lack of proper communication often leads to medications errors. In fact, in 1999, the Institute of Medicine estimated approximately 7,000 deaths are caused by medication errors annually. This can be a mixture of not being competent with medications, not effectively communicating

The article I read called “Improving Patient Safety Through Provider Communication Strategy Enhancements” described some ways that through research have been implemented into facilities in the hopes of improving communication between healthcare staff, including nurses and physicians as well as other team members. Existing research data has strongly indicated that one of the foremost causes of patient harm and/or medical errors is inadequate communication between healthcare professionals. According to reports from the Joint Commission it has been revealed that failures in communication had been suspected to be at the root of over 70 percent of sentinel events(JCAHO). Nurses have been cited as stating that issues with insufficient or ineffective communication between themselves, team members, and the physicians as one of the contributory components in adverse patient care events.

Effective communication between the nurse and the client is vital to be able to provide essential care for each client individually. Through communication, the ability to exchange information, thoughts and feelings is achievable. Communication is a vital element in all areas of nursing, supporting activities such as prevention, rehabilitation, treatment, therapy, education and health promotion. This discussion will include effective communication, communication with a linguistically diverse client, the process of effective communication as well as the constraints and difficulties of communication.

Communication is the activity of conveying information by exchanging ideas, feelings, intentions, attitudes, expectations, perceptions or commands (Nazarko, 2014) depending on the individual’s learned attitude, sociocultural background, context, past experiences, knowledge on the theme, and the capacity to relate with others (Saldaña, Alarcón, & Romero, 2015). In the profession of nursing, effective communication is fundamentally pertinent in implementing quality patient care and establishing a trusting, healthy nurse-patient relationship. Since nursing care is tailored to the individual patient and his or her needs, the method of communication utilized and most efficient for each patient may vary.

Therapeutic Communication has a huge impact on patients, whether, we, as nurses, see it or not. It is very important for a nurse to gain a patient’s trust. Many patients are already filled with sadness, nervousness and unsure thoughts of their current situation. Such thoughts may make a person scared to trust or open up to a nurse or doctor. Developing a close rapport with a patient can help to create a safe, warming environment, resulting in a positive experience throughout their time in the hospital or even nursing home. In “Therapeutic Communication”, Anna Lauria opens saying, “What we say or do not say can influence whether a client is able to quiet his mind, relax his body and initiate a healing response” (Lauria). Being a nurse, we automatically have the opportunity to create a strong influence on patients’ lives during, and even after, their hospital experience.