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The Impact of Interpersonal Communication for Startup Business in TANRI ABENG UNIVERSITY
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English for Academic Purpose
Naimy Zam Zam / Corporate Communication / 13.013
Abstract
This research proposal contains the analysis about interpersonal communication in startup business
The Impact of Interpersonal Communication in Startup Businesses
Introduction
These days, there are so many startup businesses in the world. But only few of them can survive for long time. What makes them survive? In business, the factors that make the businesses survive are not only the capital, the organizational structure or else. Good interpersonal
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If you do not have the ability to have interpersonal skills then you will struggle to express any feelings or emotions with people as well as empathize with various situations.
If you are working in an environment where you are required to interact with colleagues and customers on a daily basis, then you need to have good interpersonal skills. This is especially important with customers because you have to show them that you have a friendly nature and can understand their frustrations if they're experiencing a problem or making a request. It is also a good skill to have when you are speaking with your colleagues because if you come across as cold and uninterested then you may receive negative feedback.
Research’s Contribution
Communication skill is required in order to make the communication runs smoothly. Unfortunately, not everyone has communication skills. Many people who communicate only rely on their daily communication style. They consider ways of communication that they use is correct. Sadly, if we observe the process of the communication, there are still a lot of mistakes in communicating. This research is expected to be useful to students of TANRI ABENG UNIVERSITY that own startup business as a guidance to: build harmony relationship with customers, investors or venture capitalists, and among partners.
Research Methodology
A. Type of Study
In order to prove this research, researcher will use exploratory method accompanied
Meanwhile, a lot of employers rank communication skills to be a core necessity in the workplace as they desire to work with individuals have a good listening skills. By bringing together everyone in the organization to work toward a same goal, the firm positions itself towards success. The ability to communicate effectively and efficiently allows an individual to have a better understanding of the organization’s objectives, missions and vision. By working in line with what the company wants to achieve, a person could have better performance as well as better core competence within the organization. Thus, overall, communication skills are the universal job
The high failure rate of business start-ups has become common knowledge over time. According to the study by Van de Ven, Ar, Hudson, R and Schroeder (1984), the survival of a business over a short-term period of about a year and half is 54% and 25% over a period of six years. This means that the failure rate of business start-ups is a high 75%. Although studies show that business start-ups have a high failure rate, strategic business and financial planning, good management and marketing skills are important factors to consider to avoid failure and to be a successful business.
Interpersonal skills are what we use every day to communicate and interact with people. Those who have strong interpersonal skills are usually the ones who are the more successful in their professional life and also their social life as they will be easy to understand and will draw people to them through their body language or by their way of speech. Employers look for people with good interpersonal skills because it will mean they will be able to work with others and be able to communicate with customers or clients.
Communication is the ability to talk to another person, and exchange information with one another. Communication is probably the most important skill needed in a job. If you can’t communicate with a person, work will be much harder. You can’t just apply for a job and get accepted. You have to communicate with your boss, and he has to talk to you about the requirements for your job, etc. Having a good communication skill will allow for the company you’re working for to work efficiently and be very productive.
Interpersonal skills are what social equips an individual making them able to coexist in a work surrounding. This skill may vary but they contribute to one thing which is help an individual be more reliable and work efficient.
Opening up a business may be one of the hardest things one can do. There is a great amount of effort that goes into creating a business and even greater effort to make it successful. Before opening a business, owners are obligated to keep fresh, open ideas, have good management, and being able to financially sustain their business. Even this may not be enough to create a striving, successful business. There are many factors that go into whether a business is successful or a failure.
(Anon., nod). Interpersonal communication skills of feedback consist of the messages the receiver returns, which allows the sender to know how accurate the message has been received, and the way the information has been transmitted. The feedback can contain both unintentional messages as well as the intentional message. Type of feedback can be differentiated as a verbal statement, facial expression or change in posture of the body that might indicate the sender that the receiver feels uncomfortable with the message. Feedback is essential for the sender because it enhances the sender that the information he wants to deliver to the receiver is understood properly (Anon., n.d.).In a workplace, interpersonal communication skill plays a major role in the development of the workplace because in a workplace an individual must know to share the information and ideas to his staffs to set a goal for the organization. Due to lack of interpersonal skills Managers cannot share meaningful and accurate information with their staff due to which they cannot coordinate well with other staff which can miss leading the information that is transmitted. It is important for the staffs in a company to have interpersonal communication skill in an organization especially managers who are responsible
There are many aspects of interpersonal communication that one must be able to manage with proficiency in order to be considered a competent interpersonal communicator. These aspects have been divided into six different categories including appropriate, effective, adaptable, conversational involvement, conversational management, and empathy. The table below indicates my personal scores in each of those six areas, and following the chart is an in-depth analysis of appropriate, effective, conversational management, and empathy. Communication skills can also be broken down into motivation, knowledge, and skill. As skill was the area of the test that I scored the lowest on, I have analyzed why this is and what I can do to improve in this area. Overall, I would say that I am relatively strong at interpersonal communication as I am very active socially and have many successful interpersonal relationships in my life.
Mireille Guiliano said, “Intelligence, knowledge or experience are important and might get you a job, but strong communication skills are what will get you promoted” (n.d.). Effective communication skills in a business environment are vital to success in the workplace. Communication is extended through verbal and nonverbal qualities, both equally as important to becoming a successful communicator. Verbally, one needs to employ proper speaking, listen actively, and communicate efficiently, and nonverbally display appropriate posture, a proper handshake, and controlled facial expressions.
Use in Business: A good manager pays attention to dialogue with and between workers, peers, and seniors in the workplace. When conversing with one’s coworkers, superiors, and underlings, it is important to engage in active listening, which encourages the listener to give his/her undivided attention, empathise with the speaker, and even restate the information in the form of an accurate paraphrase to emphasise that proper attention was paid. (Carpenter M. et. al., 2009)
There are vital features that contribute to good interpersonal skills, such as effective listening, oral communication, self-awareness, and reflecting. Effective listening is a
To ensure that poor interpersonal skills are not an issue within your company, you have to be sure to hire the right people. This means that the human resources department should have had some type of training to catch signs of poor interpersonal skills. According to Leaderonomics.com, there are 5 major signs of someone who displays bad interpersonal skills. The first sign is a person who shows many emotions. This can mean that they are not able to maintain self-control, and may have random outbursts affecting all co-workers around this employee. This
Interpersonal communication is the exchange of feelings, information, and meaning between two or more people. These exchanges occur through both verbal and non-verbal messages. Although every person experiences interpersonal communication hopefully every day, not every person is a competent communicator. There is no precise definition of a communication competence, but most agree it is both effective and appropriate. Without one or the other, the communicator will find they are usually misunderstood in their conversations. The good thing is, these people who are constantly misunderstood can learn competence. An addition, intercultural communication competence is the ability to not only effectively and appropriately communicate, but to be able to do this with people of diverse cultures. Personally, I believe I am conscientious and agreeable by nature and find it much easier to communicate appropriately, but not totally effective. My beliefs were confirmed after participating in the assessments throughout the week.
Interpersonal communication can be seen everywhere is vas locations, and is needed for relationships and the idea of yourself. In life, communication becomes very vital in continuing and maintaining these relationships, and having the ability at a competent level is a necessity. When it comes to communication you’re either good at it or not as good, but there is always room for improvement. Interpersonal communication skills are learned behaviors that can be improved through knowledge, practice, feedback, and reflection. Based on skills of listening, emotional intelligence, verbal, and communicating in groups, according to your “Interpersonal Skills Self-Assessment” results, your interpersonal skills are about average compared to other
Interpersonal roles involve interchanging ideas with others using an assortment of methods, such as words, gestures, voice tone, facial expression and body posture. Interpersonal skills are the lifeblood of organizations because effective communication dictates operational efficiency and facilitates teamwork. It underlies the efficiency of key business functions such as managing, training, selling and resolving conflicts within an organization.