The Importance of Labor Relations and Human Resource Practices: Macy's Inc Case Analysis

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Labor relations are a very critical component to the underlying business processes of a company. Through my interview, I gained a new prospective of the Human resource department, and how it functions relative to others departments within the corporation. Through my interview, I also gained insight into many of the common myths and misconceptions regarding the labor relations and human resource function. This insight was particular helpful in regards to the retail industry. The individual I interviewed worked was Macys, which is a premier retail organization with the United States. Through this interview, many aspects regarding associate conflicts, hiring, talent relations and other human resource functions became clear. Macy's Inc. is one of the nation's largest and well known department store chains. Started over 150 years ago, Macy's has continually generated excellent returns for its shareholders and employees. Currently, in the midst of a global recession, Macy's has generated huge profits with same store sales increasing 5.3% year to date. In 2012 same store sales increased 4.6% in the month of February alone (Macy's Inc., 2012). In fact, throughout the duration of 2012, Macy's is projecting even larger profits for its underlying business operations. Even though Macy's has experienced success with both its assortments and brand, its competitors haven't faired so well. Sears, due in part to part to a lackluster holiday season, has been forced to close nearly 120

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