The Importance of Listening Skills in the Workplace Essay

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Assessment Task:

Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources.

Listening skills play a significant role in evaluating communication capabilities in the workplace throughout the globe. It affects all kinds of interactions and becomes part of problem solving. Thought communication encounters, workers are able to learn why they trust or distrust each
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In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in their environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace.

Remaining silent is an essential component of communication based on listening skill. This skill encourage people to participate, giving attention to listen to other people when they talking without interruption (Hybels & Weave 2008). More over, as people they make an ethical agreement to listen to the other, they focused their attention on them without acknowledging competing thoughts (Gamble & Gamble 2013). It is widely recognized that, listening can be defined as paying attention to other people when they talk. In addition, as human beings
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