Essay on The Importance of Verbal and Nonverbal Miscommunication

664 Words3 Pages
Clear communication is key in life, in fact, it is essential. Communicating clearly can make the difference between telling someone verbally “I love it!” in a joyous tone when receiving a gift you enjoy or saying, “I…love ...it...” with a look of grimace, when you found out the present was a disappointment. Communication has two main factors: Verbal and Nonverbal. Verbal Communication is messages one uses to relay information to another person through words or language. This type of communication can be a face-to-face interaction or may use channels such as email or written letters to communicate a message. Nonverbal communication are messages that are not spoken but conveyed through one’s body language. Unspoken messages can include:…show more content…
After making this comment, my bother-in-law who is Mexican, just stared at me and said harshly “What? Why would you do that?” I was confused by his comment, I could not understand why he was upset with me. Apparently, Hale in Spanish is slang for drug run; needless to say I was speechless. My brother-in-law actually thought I was going to take my sons to acquire drugs. Miscommunication was definitely present during Christmas dinner, however, messages are not always verbal, and in fact 90% of communication is nonverbal. When I was in high school I saw this guy whom I never met start to wave at me on campus, not wanting to be rude I waved back. After I waved he started to mouth something I couldn’t understand and made a motion like he was tossing a football. Out loud I said “I’m sorry, what that was, I don’t understand?” The guy started to laugh and pointed to the person behind me; he was not talking to me. I was completely embarrassed. After the waving incident I make sure that should someone wave at me and I do not recognize the person that I look behind me. In addition, nonverbal miscommunication can be misinterpreted without ones knowledge. I tend to fold my arms when I sit down and talk to someone. Personally, I find the “Indian Style” arm cross quite comfortable; however, I have learned that folding my arms can cause nonverbal miscommunication. A few years back I was talking with my supervisor
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