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The Information Age And The Management Information System Tools Managers

Better Essays

The readings this week discuss the challenges of competing in the information age and the management information system tools managers can use to help them support the business strategies. With so much data available, there is an opportunity and advantage for companies to utilize information systems to capture and make sense of this information. There are a variety of information system modules that are available, including Customer Relationship management (CRM), Supply Chain management (SCM), Human Resource management (HRMS). While they all have their own emphasis, the advantages of each of these modules include the ability to store data, create reports that enable management to make sense out of the data, and share this information, in real time, throughout the organization. With good input data, information systems can provide a company with a competitive advantage in the marketplace.
Discussion
Information systems can provide great value to all departments within a company. For customer service, dealing regularly with the buyers of products or services, having a information system that captures buying patterns, pricing, credit terms, and customer preferences, greatly simplifies the job, reduces errors, speeds order processing and can create customer loyalty. For finance, information systems enable the group to generate reports to understand product profitability, customer pricing and terms, and more. For all departments, having access to meaningful information

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