The International Business Machines Corporation

2860 Words12 Pages
As a team, we have zeroed on the following Key Performance Indicators (KPIs) to evaluate a company’s Human Resource (HR) policies:

• Recruitment and Selection
• Training and Development
• Compensation and Benefits
• Performance Review
• Work life Balance
• Cultural Diversity
• Employee Retention

The document will follow a three-step process with each parameter:
1. A literature grounded with respect to the selected company.
2. Result of application of the indicator
3. Recommendations to improve the strategic function of HR

Selected Company – IBM

Brief Overview:

The International Business Machines Corporation (IBM) was founded an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.

In 2012, Fortune ranked IBM the No. 2 largest U.S. firm in terms of number of employees (435,000 worldwide). Globally, Forbes 2011 ranked the company 31 in terms of revenue. The company has undergone several organizational changes since its inception, acquiring companies such as Kenexa (2012) and SPSS (2009) and organizations such as PwC 's consulting business (2002), spinning off companies like Lexmark (1991), and selling off product lines like its personal computer and server businesses to Lenovo (2005, 2014).

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