The Knowledge Management At Hp Austria

Knowledge is considered as one of the most important and competitive resource for sustenance of the organisation (Zack, 1999). It can be compared to the strategic resource that can be used and applied in various frames of the organisation. Experienced managers in the organisations believe that company can receive strategic advantage through knowledge and not the strategies or actions implemented by competitors. Knowledge can be regarded as a strong approach that opens numerous ways of success. It is that weapon that help organisation to evaluate solutions in financial and other professional difficulties.

Changing Market Conditions In the early 1990's, while technological innovation continued to drive the company's success, many business units were being forced to compete on other dimensions. In consumer product lines, low prices, broad availability and ease of use had become competitive requirements. Lew Platt, HP's current President and Chief Executive Officer, once acknowledged the importance of improving customer service and responsiveness, We're not doing as good a job in order fulfillment as we need to. In fact, it's where we get our lowest marks from customers. We have to be a lot easier to do business with. Improvement in order fulfillment will strengthen HP's competitiveness, increase customer satisfaction and reduce expenses, so this is an

Through our examination of Hislop (2013) and other supporting material during this class, we have discovered the characteristics and nature of knowledge management strategy. Using my organization as a back drop it has become clear the one does not merely undertake a knowledge management program and expect success. Instead, it requires a thorough examination of the organization, essential knowledge, key roles, policies, politics, available technology

Hewlett Packard also known as HP was founded by William Hewlett and Dave Packard in a small rented garage in Palo Alto, California which is now known as the original Silicon Valley. HP is one of the world’s largest Information Technology (IT) companies operating on a global level. HP specializes in computers, computer systems and software. Also, in the development and manufacture of hardware, software design, service delivery as well as data storage. Identified Strategies

Within the Army organizations of today knowledge management plays a huge role in the dissemination of information to the unit and it’s soldiers. This is no different for the aviation unit in which I operate. This information can be found in FM 6-01.1, Knowledge Management Operations. It defines knowledge management as the process of enabling knowledge flow to enhance shared understanding, learning, and decision-making. But when the unit was surveyed about their understanding of knowledge management the results were surprising.

Knowledge management is a broad term that includes tools and theories from various fields. T.D. Wilson had been impeaching the need for knowledge management and he had come to the conclusion that knowledge management is just a fad started by consultancy companies and IT/ICT departments. This paper examines the righteousness of this proclamation and provides explanations and specifications of some conclusions that had T.D. Wilson provided in his work “The nonsense of 'knowledge management '”.

By the late 1990s, HP’s business was facing major problems which are reflected in its financial results. Despite a 9.71% increase in total net revenue, HP faced declining net earnings of 6% from 1997 to 1998. The company had also experienced a slow and decreasing growth in revenue in comparison to its main competitors. From 1996 to 1998, HP’s annual revenue growth decreased from 21.89% to 9.71%, while one of its main rivals, Dell, was able to maintain an over-40% revenue growth in each year within the same period. Moreover, HP’s failure to satisfy customer needs and catch

Organizational culture plays significant role in making knowledge management process more successful. It is evident from different studies that hierarchical culture of the organization negatively affects knowledge management activities. The aim of this study is to find out whether hierarchical culture of the organization affects effectiveness of knowledge management process. This study is based on utilizing four activities of knowledge management and the antecedent of hierarchical culture. The objectives of this research study were to study the antecedents of hierarchical culture and utilize four activities of knowledge conservation to investigate the impact of hierarchical culture on the effectiveness of knowledge management process. Both qualitative and quantitative techniques were used, in order to explore importance and effect of hierarchical culture, knowledge management process and knowledge conservation. A random sample of six private organizations was taken and 200 employees were selected randomly. Through

According to the Harvard Business Review, most companies are not taking a uniform approach to managing their knowledge, but are employing two different strategies with emphasis on either one. The two strategies are:

Siemens AG is a German based company founded in 1847, employs over 416,000 people in 190 countries, and has over 60.1 billion Euros in sales worldwide. Siemens became the electronics, telecommunications, and electrical engineering powerhouse that it is today by consistently innovating and discovering new technologies. After starting out as a small precision-engineering workshop making wire insulation and warning bells for railroads, the company discovered the dynamoelectric principle, built the first electrical railway and developed the first electrical elevator. Siemens currently makes a plethora of products such as light bulbs, X-ray machines, telecommunication equipment, and high speed trains.

The company's best-known hardware products are Macintosh computers, the iPod and the iPhone. Apple software have the Mac OS X operating system, the iTunes media browser, the iLife suite of multimedia and editing software, the iWork suite of productivity software, and Final Cut Studio, a suite of professional visual and movie-industry software products. Apple Inc. operates more than 250 retail stores in nine countries and an online store where hardware and software products are sold. Apple established in Cupertino, California on April 1, 1976 and incorporated January 3, 1977, the company was called "Apple Computer, Inc." for its first 30 years, but dropped the word "Computer" on January 9, 2007 to reflect the company's ongoing expansion into the consumer electronics market in addition to its traditional focus on personal computers.

With the rising importance of knowledge in our global economy, knowledge management has gained worldwide attention. Individuals including Sveiby (1997), Stewart (1997), Davenport and Prusak (1998), Allee (1997) and Nonaka (1991) have worked in the area to discover the opportunities, practices and benefits of knowledge management. Companies such as Buckman Laboratories, Dow Chemicals, Skandia, Hewlett-Packard, Celemi, and IBM to name a few, have made use of knowledge management in order to more effectively

Knowledge management – how organizations track, measure, share and make use of intangible assets such as an employee’s ability to think fast in a crisis – is increasingly important in a fast-changing knowledge society. Organizations have always managed knowledge, even if they did not use the term knowledge management. For example, a person experienced in operating or repairing a particular machine could pass their knowledge on to newcomers.

Knowledge management within an organization is affected by the political practices, the methods of resolving conflict, and the assignment of responsibility for outcomes. Buchanan (2008) stated in relation to a study, "Political tactics mentioned most frequently were blaming others, selective information, creating a favorable image, developing support, ingratiation, creating obligations, rewards, coercion and threats, associating with influential individuals, and forming powerful coalitions" (p. 52). Consequently, within the challenges of an organization Hislop (2013) explained that there is a relationship between authority and information which contribute to divergence and politics. In our school organization there is consistent conflict between central office, school leaders, and faculty members in regards to political processes, the resolving process of issues, and accountability practices.

Hewlett Packard (HP) is a leading multinational organization providing products and services in many IT related technologies such as computer hardware and software, printers, scanners, storage devices etc. In 1995, the company decided to introduce knowledge management in its organization that will make its systems, processes, outcomes superior with organized and systematic knowledge handling and storage. HP faces severe competition and thus has to be ahead of the market using many strategies, one of which is application of Knowledge Management (KM). With over 600 business units located