The Lessons of Successful Change Essay examples

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Change can happen in both our personal and professional lives. In professional organizations change is a necessity if they wish to remain competitive. Banker (2012) wrote "organizational change is essential for short term competitiveness and long-term survival" (p. 63). I work for public sector organization and over the last year a new leader has been trying to change the organization. He has not been completely successful as he is not looking at lessons learned from other companies. Among those lessons are looking to the past when changes were promised, failure to communicate with the line level employees and managing the politics, especially with the supervisors who were supposed to be implementing the change. Even with the current…show more content…
Part of this process was that employees would now start taking charge of projects and they would present their ideas and suggestions on how the department should proceed. This included giving the mid-level supervisors more authority to work with the employees and directly manage them. This strategy was a positive step forward because as Weeks et al. (2004) noted "in general, successful changes are more likely to occur when leaders, such as sales managers, support change and encourage the support of others" (p. 8). By allowing the mid-level supervisors, who have direct contact with the employees, the ability to make decisions and oversee the employees he was giving them a chance to communicate the positives aspects of the change and get more employees to buy into the change. However the mid-level supervisors have failed to properly communicate why this change is beneficial to the line level employees and instead are focusing more on overcoming the resistance of the employees through forceful tactics.
The mid-level supervisors have taken actions such as limiting access to senior management, saying to do something because “they said so” and threatening write-ups or future promotions for failure to go along with the change. The line level employees have seen the need for change but resent the change now because of the actions of mid-level management. Carter (2007),
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