Essay about The Life and Accomplishments of William Edwards Deming

In order for any organization to be successful, they must be able to establish a purpose. Each and every organization must carry out this mission through its business operations and executed through all stakeholders actions. According to Radtke (1998), “A good mission statement should accurately explain why an organization exists and what it hopes to achieve in the future. It articulates the organization’s essential nature, its

Yes, I agree with these principles. Deming uses good common sense and good business principles in his 14 points for management. I always tried to stick with the same vendors even if they charged a little more as the personal relationship I acquired helped in case a problem occurred. Training people to do many jobs also helps in customer service, manufacturing, and management. On the job training allows a company to train people exactly like they want them to perform.

of the goals and objectives the organisation is trying to achieve in relation to customer

In 1969, he earned his Ph.D... He earned his masters of science in mathematics from Lehigh University, Bethlehem, Pennsylvania in 1967. While at the university, he lead an organization known to be the Black Uhuru Society. At the time, this society was the only functioning civil rights organization in the area. From 1969 to 1971, Williams served as a Research Associate in the Department of Mathematics at Pennsylvania State University. He was chosen to be Assistant Professor of Mathematics a year later. During the time, he struggled to overcome racism and to obtain tenure. Overtime, things got easier for him.

to encourage collaboration in order to improve customer satisfaction by meeting customer needs, providing timely delivery, and promoting exemplary customer service

Their short term objectives would be increasing sales. The vision would centre around employee co-ownership with the happiness of partners as the ultimate purpose. The mission is the satisfaction of employees. Finally, the value would be to represent the best possible choice, as a result of providing the best quality, trust and customer service.

The purpose of my organisation is to provide people with a good service so the business can develop and grow.

that upholding the highest standards within our company will result in the optimal value for our customers, employees, company, and stakeholders

What were the Hawthorne Studies and how can the result is applied to the work place. pg 259-260; slide 10-5

Deming, on the other hand, had a system he established using a fourteen point formula which recognized the purpose toward improvement, leadership, and training, as well as taking actions to ensure a successful process improvement.

Later, in 1909, he worked in research at Woods Hole Marine Biological Laboratory in Massachusetts. Just furthered his education by obtaining a Doctor of Philosophy degree from the University of Chicago, where he studied experimental embryology and graduated magna cum laude.

To be client-driven and maintain consistency in delivering the quality products and services in the most cost-effective

Most successful organisations in recent times have some if not all of Fayol 's fourteen principles, for example; in the 1920 's Alfred P.Sloan the executive head of general motors reorganised the company into semi-autonomous divisions, corporations undergoing reorganisation still apply "classical organisation" principles – very much in line with Fayol 's recommendations.5

To begin with, Chapter two covers three important aspects of the business world which are competitiveness, strategy, and also productivity. These particular aspects are very important for any company to succeed in the world of business. With that being stated, any type of firm such as a manufacturer or a service provider, they must employ these three aspects because they play an important role in growing revenues. For an organization to even be considered successful, they must have a competitive advantage which leads to a strategy that will meet the company’s goals, while having the knowledge-ability to help produce the goods and services in a cost effective manner. Also, it is known that most organizations have a single state called the Mission Statement. The mission statement basically summarizes these three aspects of a company. One question that the Mission Statement should address is, “What level of business are we in?” This mission statement is categorized as the absolute basis for the organizational goals.

It would have been good if this fundamental vision was in place right at the very beginning of the company’s formation. In the end it is the customers that make the company, so it makes sense to work towards satisfying this customer relationship. To become profitable and achieve market share are secondary objective that can be measured on a annual basis and overall company well being targets can be rewarded with incentives that link into the company’s performance as opposed to individual contribution to the company’s success.