The Literature Of Intercultural Communication

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This section discusses the literature that has been reviewed for this study. It consists of three main sections. It starts with intercultural communication. It is followed by English communication problem. The last one is the importance of English communication.

Intercultural communication Intercultural communication involves the sharing of information across different cultures and social groups, including individuals with different religious, social, ethnic, and educational backgrounds. It seeks to understand the differences in how people from a variety of cultures act, communicate, and perceive the world around them. (A definition of intercultural communication, n.d.) Culture affects all aspects of communication. People must be aware of both the culture they originate from, live, or work in, as well
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The sample in this study in 40 respondents of English program Thai students. The results of the study revealed that the major problem that always causes communication problems is Thai students’ ways of study. The participants are collectivist so that they always say things indirectly; whereas their foreign English teachers are individualist so that they always express their thoughts and feelings directly. When there was a communication problem, the foreign English teachers tried to explain more but Thai students always kept quiet, and foreign English teachers just assumed that they understood.
The importance of English communication Ahmad (2016) said that “Communication is a skill which involves systematic and continuous process of speaking, listening and understanding.” (p. 478) Language is people’s primary source of communication. It's the method through which people share their ideas and thoughts with others. English is a language which is important, useful and helpful for every citizen in today’s
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