The Majestic Hotel Kuala Lumpur Housekeeping Department

Cleaning policy states that health and social care providers must provide and maintain a clean and appropriate environment in managed premises that facilitates the prevention and control of infections. The cleaning policy allows there to be a low risk of infections as staff’s are cleaning the areas for example, in a care home the service users may be ill and by the staffs cleaning they could clean the equipment’s that the service users may have used such as wheelchairs which may contain the service users germs and bacteria and by the staff cleaning the service users equipment’s their preventing infections from passing on to

2.3.1 The proposed project will face a high level of repetition as there will be a certain amount of similar or identical hotel rooms and floors. Thus, the workers’ expertise will increase with time. However, the design

Hotels require meticulous upkeep and cleanliness in order to keep up with guests’ concerns and demand. As a result, cleaning and waste products, and their disposal have become a main issue as hotels attempt to participate in

The professionals ensure that the particular patient's area, and the surroundings are neat and tidy. They have to keep the area clutter-free simply by emptying the particular trash, cleansing the place effectively, and bedding often.

The Hotel Monaco recognizes that 65 percent of their clients are business travelers and therefore accommodate this clientele’s stay with the appropriate amenities. They do this by providing three meeting rooms, each guest room has a two-line phone and a fax machine, they provide business services at the front desk, and have full audio/visual department. Where they go above and beyond is being the Hotel Monaco is of a boutique design with 192 rooms priced in a four-star range they provide the same quality and services of a luxury hotel but in an atmosphere of staying at a friend’s home. These adaptations in their operational organization to better suit the needs of customers within varying regions of operations have effectively proven to be profitable.

My job is to maintain environmental and infection control standards within established policies and procedures of the health care center. I perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. I also distribute and track clean linen to user departments and maintain stock levels on nursing floors. My position follows standard practices and procedures and complies with regulatory requirements.

3.1 For each hotel, what is the role of technology and the role of operations

Housekeeping is a somewhat more isolated job as compared to the food service job. Outsourcing of housekeeping may cause the lack in the feeling of belongingness with the hospital. Same happened with the Deaconess Clinic. Due to the isolated job nature of housekeeping jobs, housekeeping employees lost the feeling of belongingness with the hospital as a result the problem of employees turnover started to occur. At last they rehired the employees and used outsource company to manage the housekeeping.

This is an absolute imperative. Hotels, whether we're talking about a simple Bed and breakfast or about five stars resort, should uphold the highest standards of cleanliness, offering clean public spaces, bathrooms, bedrooms and other spaces. Although it is an

Environmental – With regards to the environmental factors such as the air, noise, and water, inspections are implemented to ensure the company provides corrective actions within the stipulated time. The environmental inspection is part of the legal documentation and environmental authorities as the business operations are on-goings and maintains the competence. Room & Board own most of its locations and searched out freestanding sites with ample parking and easy access for customers. It renovates its store with a particular environment.

special attention should be given to maintain quality in the case of the Hotel and

Service is the most important aspect when it comes to handling a hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business, the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future.

All hotels selected has the concept of working procedures. But which are different from each other. But the working procedures which can be defined also by Standard of procedures is an important concept having the same objectives. It is applied for standardization and also for effectiveness. As per WawickShire College (2012), Standard Operating Procedure is a ‘’Written procedure prescribed for repetitive use as a practice, in accordance with agreed upon specifications aimed at obtaining a desired outcome.’’

9:00 to 10:00, the hotel standards will be explain such as values, visions and history moreover a review of the policies and procedures of the establishments will be explained such as in case of fire what is the procedure and also the expectation of the hotel from the employees.

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