The Management Of The Leisure And Hospitality Sector

The hospitality and leisure industry hug a variety of sectors and businesses across hotels, restaurants and restaurants, travel and tourism, gaming, sport and leisure. The sector is reliant on the consumer confidence and business sentiment and is facing rising pressure to deliver innovation, value and quality. Hospitality is that business that helps people to feel welcome, relaxed and to enjoy themselves. It is all about customer service and providing the best quality and experience possible for the customers. (Discover Hospitality, 2012)

Hospitality jobs, which include hotel jobs, resort jobs, restaurant jobs and other food service jobs, require constant positive interaction between individual employees and guests in order to establish a connection that will keep the business thriving (Wang, Y. (2010). New trends in management have swept through the international hospitality industry in recent years and some have left without a trace while others have shown more staying power. Whether it be total quality management, employee empowerment, or re-engineering, each new management shares a common element. The main yet rapidly changing role of the manager in implementing change, facilitating employee performance, building effective teams, and assuring delivery of quality goods and services to the public(Wang, Y. (2010). The hospitality industry 's employment base is the largest of any industry in the private sector in the USA. It surpasses the agriculture sector and the auto, electronics, steel, and textile industries combined in number of people employed. The hospitality industry worldwide employs over 255 million people. Within the USA, the hospitality industry employs over 13.9 million people, or 11 per cent of the working population. Hotel employee turnover is a well-documented problem in the hospitality industry with reported turnover rates ranging from 31 percent to 43 percent to 58.8 percent in the U.S. (Ziegler, H. (2015). Turnover in the hospitality industry is reported to be "nearly twice the average

In hospitality industry, we need to be attentive to details, friendly, be able to do multitasking, and multi-languages. To exceed guess satisfaction, you need to be observant, means you need to attentive to details (example refilling water glass without guess demand). We need to communicate with a lot of people from all around the world. If we can speak their languages, they will be proud because we can speak their languages and we have to be friendly to make huge network. Work in hospitality industry also means we might handle multiple responsibilities simultaneously (Hcareers, 2013). I embrace some skills that we need to start career in hospitality industry like attentive to details, I am capable of doing multitasking and I speak four languages (Indonesia-mother tongue, English, and

Fast forward to today where the hotel industry is highly competitive and the inventory of hotels and resorts is as large as the many types of customers that they attempt to serve. In the counterpart of this critique, we have an article by Diana Foris, Cristina Nicolau and Tiberiu Foris about the future trends in the tourism in relationship to education and youth. What do young people want, where do they want to spend their money, and how does this younger crowd dictate the way hotels and resort have to accommodate and adapt to the new century big spenders (Foris, Nicolau, Foris). The old entrepreneurs and the new entrepreneurs have one thing in common, they want to succeed in the hospitality business but they have also different challenges that changed with the passing of years.

Results based on a sample of tourism and hospitality students in a major Asia Pacific travel destination indicated that the perceived nature of the work had no significant relationship with career prospects; however, nature of the work was a significant factor contributing to the perceived social status of the industry. In addition, social status had an effect on the students' perceptions of the career prospects, and perceived career prospects were a significant determinant to students' commitment to the industry. The author further explores the moderating effect of salary expectation and discusses theoretical and practical implications of the results. Findings of this study provide a fuller understanding of industry commitment and its antecedents. (Science Direct: Wan, Wong & Kong, Tourism ManagementVolume 40, February 2014, Pages

There are major programs to help a student pursue this career. They have various industrial based challenges to develop the students in their choice of hospitality services. The industry aims to challenge them to be independently solving these problems and issues through various solutions. The students are provided with different study material, guides, projects, on-site industrial experience, assignments to help them to understand the hospitality industry. The students attend lectures, seminars to have a better look at this industry in which they pursue a career. The students may work as a pair or as an individual for the particular projects given to them. These can make sure how they can handle any industry based issues easily with their skills and knowledge and have an immediate solution to whatever challenge is thrown towards them.

As future managers in the hospitality field we must be aware of what all we are responsible for when it comes to our guests. Lawsuits are becoming ever-so common, and we must know what we are liable for so that we may prevent situations before they arise. Knowing the local laws is crucial to running an efficient business and keeping yourself and your employees up to date on these laws will save you in the long run. The proper training should be given to both managers and staff about procedures and precautions that need to be taken in various situations. Taking the time with this and keeping record of training can prevent multi-million dollar lawsuits or other unnecessary court appearances.

In relation to the current skills gaps, assess the staffing requirements of operational level of the Food and Beverage departments of different hospitality industries (2.1)

The elements investigated include an industry specific overview, as well as all the responsibilities that the job entails. Furthermore this research paper contains information on opportunities that this career has to offer, analyzes three trends on how it impacts the hospitality business and lists all professional skills necessary for success. It also identifies professional organizations related to the industry, names, websites and publications to investigate and a self-analysis. This research is based on books, academic articles, publications and an interview with an industry professional.

To convert cross cultural awareness and the increase of employees’ productivity into achieving hotel business goals.

One indication would be the working environment as it is unique work pace and not one often seen in the hospitality industry. Although with these limitations there is should be no impact upon the following findings.

The literature in this chapter covers the main areas of research; expectations of employers and employees in the fields of Education and Hospitality and Tourism, the alignment of education with industry needs in fields of Education and Hospitality and Tourism, interactions between Baby Boomers, Generation X and the Millennials, organizational Leadership trends. The literature shows that interpersonal relationships are one of the driving forces in employee success. Relationships developed between staff members, administration, and participants play a large roll in emerging professionals experiences in the workforce.

First of all, it is important to understand that the development of tourism may bring diverse effects on the economy, both positives and negatives. Tourism has made hospitality one of the biggest employers in the world (Job Monkey, 2016). It creates numerous job opportunities for people ranging from low-salary entry-level to well-paid qualified employment positions and helps them increase their living standards (Glenn, 2001). According to Best Hospitality Degrees (2016), the number of people working in the hotel industry in 2013 was over 14 million. However, many of these placements are seasonal which means in low seasons, there is less work and people may be

The hospitality industry relies heavily on tourist activities for its existence. However, as the world’s human population grows exponentially, the loss of pristine land is happening at an alarming rate. Consequently, Singita has a profound impact on various parts of Africa. Singita is a hospitality firm orchestrating an interdependent association between wildlife, communities, and tourism, which ensures high sustainability. The corporation is becoming a trendsetter on the continent as far as sustainability is concerned. Singita operates in South Africa, Tanzania, and Zimbabwe. It practices what it terms as “environmentally conscious hospitality”. Besides the above practices, the business pursues sustainable conservation and local communities’ empowerment. The business entity was incorporated in 1993 as a single lodge (Balfour and Balfour 33). The hospitality firm was built on the family-owned land and has grown to operate in three countries. Today, Singita manages at least half a million acres of immaculate land in Africa. The organization engages community development projects. It runs twelve camps and lodges in the subject countries (Fraser et al. 18).

This Thesis study entitled “STUDYING DIFFERENT FACTORS AFFECTING ACADEMIC PERFORMANCE OF THIRD YEAR BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT STUDENTS OF NATIONAL COLLEGE OF SCIENCE AND TECHNOLOGY DUE TO SELECTED ACTIVITIES” prepared and submitted by Mr. Christer John R. Manalo, Ms. Jemimah V. Camitan, Ms. Krystal Jane M. Fello, Mr. Clarenz Marr R.