The Moral Code: Ethics in the Workplace

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The Moral Code: Ethics in the Workplace
Self expression is one of the countries founding principles as set forth in the Constitution of the United States. Amendment One of the Constitution states that "Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances." (The Constitution, December 1791) Our forefathers understood that this was a broad statement and open for interpretation. As such, they incorporated into the Constitution that each and every person has a right to "…Life, Liberty, and the pursuit of Happiness."
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Each client is treated with respect, acceptance and dignity.
STATEMENT 17 Human service professionals provide services without discrimination or preference-based on age, ethnicity, culture, race, disability, gender, religion, sexual orientation or socioeconomic status.
STATEMENT 24 Human service professionals respond appropriately to unethical behavior of colleagues. Usually this means initially talking directly with the colleague and, if no resolution is forthcoming, reporting the colleague's behavior to supervisory or administrative staff and/or to the Professional organization(s) to which the colleague belongs.
STATEMENT 28 Human service professionals act with integrity, honesty, genuineness, and objectivity.
STATEMENT 35 Human service professionals strive to personify those characteristics typically associated with the profession (e.g., accountability, respect for others, genuineness, empathy, pragmatism). (National Organization, 2006)
Good ethics were not present in the beginning of this situation; however, in the end the Chief of Staff showed exactly how the above steps found in The Ethical Standards of Human Service Professionals should be applied.
Is the Customer Right?
Recently, I worked as a Customer Service Representative for a company located in Hong Kong that replicated CD ROMS for American companies. I was the only
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