The Most Important Attribute Of A Manager

Communication plays a key role in organizations as it allows organizations to be able to work effectively. Employees in an organization also benefits by communicating with other members and feeling being a part of the organization. It is not possible for an organization to operate without any communication between various levels, departments and employees.

They must provide owners with a reasonable return on investment, keep guest satisfied and returning, and keep employees happy. This may seem easy, but because there are so many interpersonal transactions and because hotels are open every day, all day, the complexities of operating become challenge that the general manager must face and overcome. The GM not only focuses on leading and operating the hotel departments but also on aspects of the infrastructure, from room atmosphere to security (Walker, 2013).

I believe, that this class’ DQs were design to outline and gives some insides of useful skills and attributes of an effective manager. From these excises, I learned that an effective manager takes responsibility for ensuring that each individual within his department succeeds and that the team or business unit achieves results.

As we discussed in class, every business is faced with these issues and they are important to managers making strategic decisions. One of the first things learned about business is that if there is no demand for a good or service, the firm that provides it will not continue to exist. Over time the hotel industry has continued to change with market conditions and make itself attractive to business

3) Human resources- For a hotel industry, people are the face of the organization. As rightly pointed out by a study, “effective change management increases people’s confidence in direction and outcomes, accelerates business results, and sustains the

Burgess, C. (2007). Do hotel managers have sufficient financial skills to help them manage their areas? International Journal of Contemporary Management, 19(3), 188-200.

The more employees a business has, the more ways communications occur, not just in terms of what methods people use but also where and how they send messages. Lines of communication can include a chain-of-command that requires employees to communicate only with their direct superior rather than bringing comments or concerns directly to leaders higher on the chart. Other lines of communication might require

By hotels becoming an important component of tourism product and tourism being the most vibrant tertiary sectors and has a strong hold on the economy. The performance management framework will depend mostly on the services Bollman Hotel chain attempts to provide to tourist without venturing off the hotel premises offering food, alcoholic beverages, sports, lodging, entertainment, and shopping. Each area will require a manager to define, facilitate, and encourage performance by indicating the organizations actual direction as well as the organization-desired goals. In improving performance, goal setting has a proven record of accomplishment of success in a variety of settings and cultures.

Nowadays people are living in a world which is composed of various organizations. Every organization has specific members and environments to perform its functions. Thus, how to arrange an organization and make the organization developed successfully has became a relevant issue. The way to answer this question is “management”. Management is the scientific way to make organizations to work continually. People who are responsible for organizing subordinates and organisational resources are called managers. To discuss the authorities and responsibilities of management, management theoreticians classify management into different levels. Some management theoreticians particularly classify management into four levels. However, most of the

The ineffective and inefficient communication can cause different problem consequences. However, organization needs to find ways to overcome it and provide more conducive working environment for its

Executive assistant manager falls on the middle manager level. Middle manager normally concerned more about the interconnection of all departments rather than individual performance. She is the second person who in charge to report to the general manager and vice president to oversee the overall performance of Saujana Hotels and Resorts. Belinda is responsible for executing the overall plans and strategies determined by top managers. Rather than managing the flow of information up and down the hierarchy, she plays a crucial role in creating the horizontal networks among subordinates that can help the organization act quickly. (Daft, 2012) .There is no doubt that running a successful hotel is a challenging task. Hence, managers have widely used management to understand the skills necessary to perform the job successfully in the hospitality industry. There are several objectives been carried out in the interview which are to understand the roles and skills needed by a manager in leading and motivating employees. Secondly, understand the challenges face by a manager and ways to overcome it effectively. Last but not least, understand the factors of being a passionate manager in this challenging

Each department in hotel has to work like part of one big mechanism. Each part complements each other and makes all hotel better for times than it is. That is why connections and relations between departments are very important.

This proposal aids to contribute a path to a business and assists the business to remain intact in the market place through giving a paint of a business which despite its popularity faced a downfall after the new weaker management could not improve the profit as well as the quality standards of the hotel. Additionally, it concentrates that business should be built with smart and good work of management instead of influential connections and relations. Recommendations have been provided in the proposals that can assist in saving the reputation of the business and various factors like improving the performance of employees, relationship with employees, training required, etc. have also been included.

This report will examine the desirable attributes of a "good" manager within a business to help others relax around you.

In particular, the rapid expansion of hotels of an international standard in the region is creating a high level of demand for skilled and experienced staff. The nature of the decisions facing hotel management is continually expanding. For their business to remain competitive, managers must be skilful in many diverse areas. For instance, they must possess a good understanding of how current events and the economy affect the market and develop skill in marketing their products. They must also strive to keep up with the technological innovations in the operational side of the industry. As part of the service industry, tourism is labor intensive and generally requires well developed social and language skills in a cross cultural working environment. These demands have placed considerable strain on small, independent operators, who cannot rely on the broad management expertise available to their multinational hotel chain competitors.