The Movement Of Participatory Design

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Abstract This report seeks to understand the movement of Participatory Design (PD) and how it has influenced Information Systems Design since the 1990s. Has the body of knowledge around Participatory Design made an impact on how organisations today approach the design of information systems? Can it work in a global context? What tools have been developed as a reaction to this movement? Can we ever really design a system that meets the needs of all stakeholders due to those at the heart of human centred design all providing unique perspectives? These are some of the questions we asked while trying to understand this subject. Having undertaken a detailed literature review of the subject we identify the key success factors involved in…show more content…
According to him Participatory Design (PD) leads to hybrid practices that can take place neither in the user’s base, nor the technology developer, but the “in-between” region . He calls this a “third space”- a fertile environment in which participants can combine diverse knowledge into new insights and plans for action. Participatory Design was born in Scandinavia with its heart originating in Industrial Relations. Originally it was known as cooperative design. Later when it was introduced to the US community, the name cooperative was changed for participatory to resonate better with strong separation between workers and managers. (Wikipedia, 2015). PD research began in the mid 1970’s as a reaction to the ways in which computer-based systems were introduced in the workplace and to the deleterious effects these systems were having on workers (dislocations, deskilling, etc.) (Kening & Blomberg, 1998). The authors stress there were a lot of debates taking place at the time in Scandinavia and Germany about the introduction of computers at work. The main discussion point was that technology neglected workers’ interests, and it was just another management tool to control workforce but not toimprove working conditions. Workers and their unions were concerned that the introduction of computers would reduce their control over their immediate work situation as well as the overall planning and administration of production (Kening & Blomberg, 1998). The
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