The Multicultural Workforce: Inside Worldwide Telecommunications Inc. Introduction Telecommunication is a vital element within a growing company. But it is the diversity of a multicultural workforce that is the actual drive of the business. Telecommunication is the fastest way businesses are conducted all over the world. Employees would be lost without the aide of their computers, fax machines, and cellular phones. These machines not only make the work load process smoother and faster, but it also gets results quicker. In order for a corporation to strive and have a long existence, there are several key points that need to be taken into consideration. These important elements will be discussed later in this paper. Most …show more content…
For the success and growth of any company in this day and age, these companies need to be familiar with the daily changes of modern technology and be able to adapt with these changes. Most importantly, these businesses need to know their workforce and ensure that their employees are satisfied and content. Multicultural Workforce What is a multicultural workforce? A multicultural workforce is a group of people who are different in genders, race, and ages. "It is certain that America is a far browner place as Asian-Americans, and Native Americans are becoming an increasingly larger part of the workforce and population" (Nov 2001). Diversity within any corporation can be a great advantage. It can also be credited for the status of some highly successful corporations that have been in existence for so many years. It is stated that the life of a workforce in America is expected to become increasingly diverse over the next decade and into the next century (1992). There are benefits to having a well diverse workforce. When organizations attract, retain and promote maximum utilization of people from diverse cultural backgrounds, they gain competitive advantage and sustain the highest quality of human resources. The diverse organization, for example,
As we enter the new millenium, diversity in the workforce is rapidly increasing. Businesses and organizations are living up to the great melting pot image the United States has always been popular for. Employees now reflect a diversity of cultural perspectives, ethnic backgrounds, ages, genders, physical abilities, and levels of education. This wave of multiculturalism is here to stay and cannot be ignored. It is in need of attention in order to uphold the well-being and success of businesses and organizations all over the country.
“Diversity is a variety of demographic, cultural, and personal differences among an organization’s employees and customers (Williams. 249)”. Diversity is having different people who have from different
In Canada today we see a new future of demographics at work: soon there will be five generations in the workplace at once. The mutigenerational diversity in the workplace has many advantages and disadvantages, it offers a broader range of talent, but it can often mean conflicting ideas and stereotyping. “Canada is becoming a nation of the aging and the very young.”
It is very important for leaders and managers to embrace a diverse workforce. Because diversity could possibly add influence to the market share, and could widen the talent in the recruitment process for the organization. In addition, the organizations could benefit from the various perspectives and experiences; for example, different races, gender, and age groups within the workforce. However, a diverse workforce might also be challenging; for instance, leaders and managers may spend too much time in promoting
Hello class! I hope that everyone had a good holiday as it has been awhile. When it comes to diversity and cultural competency, the National Association of Social Workers or NASW is able to provide a handbook on standards for cultural competency. In order to better understand these standards, three beliefs listed in Table 12.2 of our text tie in perfectly (Garthwait, 2014, pp. 131). The first belief that stands out is, “All people are alike” (Garthwait, 2014, pp. 131) According to standard seven of the NASW Standards for cultural competency, “Social workers shall support and advocate for recruitment, admissions and hiring, and retention efforts in social work programs and organizations to ensure diversity within the profession” (2015, pp. 5).
Organizations must stop visualizing diversity as an issue and start seeing it as a benefit for the organization. There are several reasons why a diverse workforce will add value to a company. Most businesses, either large or small, work on a global scale; the information age has brought the entire world a lot closer. Having associates that can deal with different cultures around the world is crucial to an expanding business. A diverse workforce will help to build more rounded individuals with experience they will gain from a mixed environment. Customers will benefit from the diverse workforce because a company that makes a choice to be open and flexible with its associates will more than likely be easy to work with in a business relationship. Probably the most important aspect of having a diverse workforce is the vast knowledge gained by pooling the different life lessons, cultures and experience together thereby allowing everyone the chance to learn new and different business practices (Sappal, Pepi, 2002).
The workforce in America today is enhanced with a significant mix of genders, race, religion, age and other background factors. For a business to be successful long term demands for a diverse range of talent that can bring perspective, fresh ideas and opinions to their work. The challenge of diversity is allowing managers to make the most out of different cultural backgrounds, lifestyles, plus different genders and ages to answer to different business opportunities more creatively and promptly. Diversity has changed in a way that the issue is no longer just male or female and black and white. It is greatly complex now. It is many things but it is greatly about the way we connect, emphasize and interact with different individuals. The advantages
In companies or corporations the global landscape now reflects diversity in the employees found in the workplace. Employees come from different backgrounds, geographic or global areas, ethnic and cultural origins, and have unique skills and talents. Individuals must work together and merge skills and manage diversity effectively in the workplace. Our thoughts, actions, and very beliefs are shaped by our culture. These things are ingrained and remain unshakeable until, faced with someone who is of another faith or belief system with a different way of doing things than individuals are familiar with.
Over the years, technology has become a major part for a business and for an individual as well. Technology has become so advance that it has made a major effect for the staff as well as for the customers. New technology has helped in many areas such as data and information storage, advertising, transportation and communication.
Diversity is a wider concept than just ethnicity, race and gender. Other unique characteristics such as age, culture, style, education, religious beliefs, and sexual orientation also contribute to diversity. Promoting workforce diversity is difficult for organizations especially the larger ones. If conflicts can be controlled performance and productivity may be increased. There are also many advantages to diversity especially in the workplace. We can all gain if we learn how to accept and
In today’s society there are many culturally diverse people in the workforce. Most organizations can no longer make the assumption that every employee has similar beliefs or expectations. When entering into the global marketplace, people are considered one of the most valuable resources to an organization’s success. A well-managed culturally diverse workforce has the potential to thrive if managed correctly; or if mismanaged, there can be devastating negative attributes. With great expectations, culturally diverse employees can foster positive outcomes in the workplace. A company’s acknowledgement to embrace diversity and change, and implement the value of management techniques are
Today, the global business sphere is growing swiftly in terms of organizations and management in general. New market trends and strategies are being implemented from old fashion to modern ways, in order to best manage and take control of the organization, along with boosting the employees ' confidence. Ever since the dawn of trade and services, the customer has been the main priority in the promise of a fruitful business. In order to efficiently serve the valuable customer, organizations have opted to allocate more and more cash towards Research & Development in millions of dollars, along with efficiently knowing when to change management in correspondence with the organization 's progress. This has all helped with an advancement in corporate technology and asset growth in the desire of pursuing a healthy growth of profits in the long term.
population. Companies need to focus on diversity and look for ways to become totally inclusive organizations because diversity has the potential of yielding greater productivity and competitive advantages (SHRM, 1995). Stephen G. Butler, co-chair of the Business-Higher Education Forum, believes that diversity is an invaluable competitive asset that America cannot afford to ignore (Robinson, 2002). Managing and valuing diversity is a key component of effective people management, which can improve workplace productivity (Black Enterprise, 2001).
Diversity brings the company benefits which have been recorded extensively: the company reports that workforce diversity enhances team performance at all levels and positively impacts on customer’s success. Diversity also reportedly also enhances Ericsson’s ability to win new business and improve service excellence. Diversity management improves their corporate and employer image, and increases the attractiveness of the company among present and future stakeholders and also enables them attract and retain best candidates as employees. Ericsson shows strong commitment to diversity in all areas. Ericsson is guided by its core values of professionalism, respect and perseverance which define how they work together, and treat customers and partners. The company’s success is dependent on its diverse and engaged workforce, and Ericsson is committed to supporting its people.
Diversity in workforce “include, but are not limited to: age, ethnicity, ancestry, gender, physical abilities/qualities, race, sexual orientation, educational background, geographic location, income, marital status, military experience, religious beliefs, parental status, and work experience”(Thomas 1992). Diversity in the workforce is initially perceived as a response toward the increasing diversity of the consumers in the market (Agocs & Burr, 1996). From there, it has been observed that capitalizing on existing differences among the employees provide benefits to the organization. Diversity in workforce fosters and encourages