The Nature Of Emotional Labor, Feeling Rules And Gender Roles

Women in the work force are not nearly as dominant as men are. Katha argues that this isn’t due to women not being able to handle the workload, but instead because of how society, especially in the business world, best adheres to a man. Katha uses an excellent example on page 402 that shows how inequality in the business world is prevalent. Katha uses the Sears case in which Men were getting the bigger and better business deals, simply because women could not handle the pressure of dealing with the amount of work and emotional fatigue this would have brought. Finally she analyzes that women aren’t actually emotionally weak. It is society that has labeled them this way, which causes people to view and categorize women as emotionally weak. Pollitt wants the general public to know that women are perfectly happy by being themselves, and not having to conform to society's expectations. Katha says that this is because society has labeled women as not wanting a job that has a lot of emotional ties in it.

Ehrenreich chooses Minnesota at whim. After some internet-based research, she is convinced that there will be a comfortable correspondence between rent and wages. She decides she wants to work for retail, and applies to Wal-Mart. After the process of applying which includes a survey and a drug test, she is later hired for $7 per hour. Working at Wal-Mart makes Ehrenreich realizes there isn’t much human interaction in retail. “I could be a deaf-mute as far as most of this goes” (Ehrenreich157). There are also the people in the store who tend to make work a living hell and can turn regular chipper people into angry, cranky pushovers. “Once I stand and watch helplessly while some rug rat pulls everything he can reach off the racks, and the thought that abortion is wasted on the unborn must show on my face, because his mother finally tells him to stop” (165). In many cases the “smiley” greeters who welcome people into the store, are very unhappy and think unkind thoughts about everyone who comes to visit the store, “I even start hating the customers for extraneous reasons…” (165). This sudden change in character can be strenuous on a worker, regardless of their personality. Resenting the people who workers work for isn’t a healthy trait. “ ‘Aggressive hospitality’ gives way to aggressive hostility” (165).

In this text, Rose eloquently utilizes pathos to create an emotional connection towards the blue-collar workforce. Rose also writes about his family members to try to establish a connection between readers and his memories, so that the reader could relate and begin to understand the requirements of such careers. These experiences demonstrate how passionate workers like Rosie and uncle Joe are about their careers, and how their passion encourages them to seek further ways to learn and improve. Throughout his article Rose vividly recalls the stories for the audience, “Rosie took customers’ orders, pencil poised over pad, while fielding questions about the food. She walked full tilt through the room with plates stretching up her left arm and two cups of coffee somehow cradled in her right hand” (Rose 3). The reader is better able to grasp the fact that blue-collar careers require more intense cognitive abilities than other social classes give them credit

In many shops, there seems to be an obvious separation between boys and girls items, for example, the birthday cards, books, clothes, and toys. This is shown in a variety of ways the boy's items are mainly the color blue and the books have pictures of either action figures, superheroes or tools. Whereas the girl's items are mainly the color pink. The books show pictures of fairies, princess, and Bratz. The cards also have the theme of the color pink for girls and blue for boys. The girl's cards have a lot of sparkles and pretty pictures whereas the boy's cards are covered in camo kind of illustrations and also have action figures on the covers. The children's clothes are separated into sections where there are labels for the boy's clothes and labels for the girl's clothes. The girl's clothing is all pretty and pink, it is covered in sparkles. Whereas boys clothing has camo patterns, blue colors, and pictures of action figures.

In present day all around the world, society has certain expectations for the actions and behaviors of males and females. There are many factors in our everyday lives that contribute to the gender norms that society has set. This essay will discuss how situations in life can play a part in how people treat other people based on their gender. It is believed that males are the leaders of our world, but in present day woman can do as much as men can do. From The Journal of Marriage and Family, Hu states, “Differentiated gender roles in adulthood are rooted in one’s gender role socialization. In order to understand the persistence of gender inequalities in the domestic sphere, we need to examine the gendered patterns of children’s housework time.”(2015, P.1). Gender roles are society’s expectations of the proper behavior, attitudes, and activities of males and females that they must be taught. These roles define how females and males are viewed in society, their household, and workplace. In The Journal of Sports behavior by Hardin, he states, “Although gender role differences from biological and “Natural” exists in popular consciousness, research has long demonstrated that instead, many are long time socially constructed… Individuals understand their gender because they are given names and treated in particular ways, such as dress in pink for girls and blue for boys, that reflect social construction of gender. Bandura's social cognitive theory is key in understanding the factors in socialization”(2009, P.3). Bandura's theory of of social cognition is that behavior, environmental events, and cognitive factors are the main keys that shape attitudes and actions of an individual. Although, gender roles play a very big part in our society, specific genders are treated differently while dealing with peer influence, media influence, as well as employment.

Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, both about themselves and life in general, either indirectly or directly. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses the work ethics she gained while being employed at her McDonalds. Within her essay, Nuñez mentioned how she faced both pleasant and unpleasant circumstances at her work, all which prepared her for her future career. As an individual who worked at McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and by acting as an efficient team member. When Marissa Nuñez, who was a high schooler at the time, first applied for this job at McDonald’s, she probably did not apply with the intent of becoming a more responsible and efficient individual. However, as time went on and she utilized the skills she obtained from working long and hard at McDonald’s, Marissa Nuñez found herself transitioning from a high school student to a

From the top down, emotional labour is necessary in almost every profession. The way employees interact with customers can directly and indirectly impact sales and the reputation of a company. While it is very visible in lower class jobs like waitresses and cashiers, who interact with customers directly every time they do their job, it is also necessary in higher positions in a corporation. People in management positions are told they must treat employees with respect because happy employees can increase productivity. In A Managed Heart, Hochschild focuses on mid-class professions and how workers participate in emotional labour. Ofri’s book, What Doctors Feel, focuses on emotional work in the high class medical industry. Hochschild’s A Managed Heart highlights the dangers of emotional management where Ofri’s What Doctors Feel has a more positive outlook on the topic, however, both authors would agree that expressing the proper emotion at the proper time - despite some risk - is necessary in almost ever career.

Women all over the world have been mistreated for more than a century. It has been exploited throughout the world as how “women aren’t currently treated the same as men in certain situations” but it is far more beyond that. Only half of the world seems to at least know what is really happening behind the curtain. Ambiguous people have manipulated the very much realness with what is exactly taking place in our society. In this essay, I will be talking about the following things; Inequity in the workplace, “Asking for it”, Violence against women globally, Education, and The psychology of it all. These five topics need to be demanded attention. Our younger generation needs to be cognizant of what has been going on for many millenniums. Girls and women should be able to walk around at night and not be afraid, nor should they be afraid to oppose another man. There is no real justification on why women should be treated like this but there is plenty of justification on why they shouldn 't, so genuinely why is this problem happening? Some of the books that I read to have mostly validation on this paper from other human beings but also to enlighten myself even more that I already am. “Subjection of Women” by John Stuart Mill, “Created Equal: Voices on Women 's Rights” by Anna Horsbrugh-Porter, and “Equal Pay for Equal Work” by Grace C. Strachan. I chose these three texts because each one yet talks about the same thing but has a little bit of a different perspective on each. I

There are many differences between the way conflict theorist and symbolic interactionist view the issue of gender and housework.Conflict theorist focuses on the conflict between married couples in a household.Conflict theorist believes that the conflict in marriage stems from power, who holds the power in the household, and who wants to hold the power in the household.Generally, men have always held most the power in the household, but that is starting to change. In today's Amercian society the wives are starting to control more of the household decisions, such as financial decisions and weekend activities.Samples have shown that in today's household forty-three percent of wives make the decisions, while just twenty-six percent of husbands

Gender socialization often begins early once parents are shown the sex of their child; from then on, baby showers are planned according to gender “appropriate” colors, which are often pink for girls and blue for boys. Even differences in how children are spoke to can be picked up easily in Western cultures. Girls are called pretty and sweet, whereas boys are handsome and strong. Ultimately, the way children learn to identify with their gender culture is in part due to not only family and friends, media, schools, and religion, but also from the toys that may inexplicitly advertise gender expectations. Gender-typed toys may be bought for children as a way for parents to encourage and reinforce gender-appropriate behaviors. However, recent debates have engulfed toy manufacturers and major retailers, which has brought about changes in toy design and marketing in an effort to make reflect more realistic and gender neutral options.

Once married, sexual division of labor in X’s and her husband’s home were not actively decided upon. All human societies have some sexual division of labor, even in modern day. Traditionally, men were responsible for collecting food that involved higher risk to gather: animals and honey. Women, meanwhile, were responsible for the staple diet, collecting fruits and smaller animals closer to home base. Gathering is the primary human foraging adaptation, yet with the ability to collect and maintain food supplies, as well as cook thereby saving time, men in societies of food abundance can engage in higher risk activities, knowing that there will be food despite their success. These sexual divisions of labor are further preserved by human’s tendency to form pair bonds. Women, by gathering the staple diet, can attract and keep a partner that will not only bring home more caloric items, but offer protection for themselves and their offspring (Knott, Lecture 15). X and X’s husband shared responsibilities such as cooking, cleaning, and laundry, performing tasks when available rather than by designation.

While labor can and is often seen as work that is done physically, it is also seen as an act which necessitates using mind and soul. Depending on the area in which an individual works, it can lean towards using all three – body, mind, and soul – to be successful. It is at this point that Emotional Labor (Hochschild, 1983) begins to take its place in the work environment. Emotional Labor is using self to perform work where an employee creates a pleasant atmosphere by giving good customer service. The ability to use self as a means to perform better on the job may have larger implications than we know of. This paper will look at different ideas which contribute to Emotional Labor as a workplace construct and the effects it has on the

The work, which occupies a central place in our society, seeking constantly emotions. At the heart of social relations and conflicts, it generates all at once or violence solidarity, arousing feelings of injustice, anger, envy, hatred, but also of satisfaction and pleasure. As part of their daily professional activities, work mobilizes individuals in their "whole" body and soul, prompting them to rely on technical skills but also emotional, engaging their enthusiasm as their desire to do well to mobilize empathy and trust. The work can also be the scene where unintended emotions arise. When workers face difficult situations in their activities, or where the working conditions are hard, boredom, discouragement, anger and hopelessness can invite to work. We do not always measure the effort and work on oneself a considerable employee must publicly or pretend to show some emotions and, instead, to hide her tears or her disgust. The emotions of others, avoid conflict, readjust requests, and maintain a positive relationship to oneself.

Based on the previous researches’ example, it has proved that service employees, like front office employees associated in the ‘commercialization of feeling’ (Hochschild, 1983) offer the impression of job satisfaction which wants them to manage suitable feelings to please guests. According to this, Lashley (1999) claimed that personnel would be incapable of managing the necessary emotions if they are given a chance to ease and sense their personal power and the meaning of their role in the service business.

rather he gave me a cuddle that makes me feel warm and secure - I tell