The Negative Consequences Of Miscommunication In Health Care Practice

Within a health care setting communication is a necessity. This communication not only includes the need for professional communication but also the way in which information is shared to the patient and to other healthcare workers. Another important aspect of health care worker such as a nurse is the effectiveness off a handover. Within the video, Effective Communication in nursing these three aspects of communication (Professional communication, provision of information and handover) were seen and will be analysed further, within this essay. These will be analysed through the three aspects, the care of the patient, the image of the individual nurse and the health outcomes of the patient. All of these three aspects of communication are vitally important to the overall patient needs.

Nearing the end of my shift in the Emergency Department, I was requested to accompany a patient while the nurse readied the discharge papers. Upon entering the bay, I met a very small and fragile patient who was anxious to go home. Conflicted between my primary duties and responsibilities to complete training for two inexperienced volunteers, I decided to put forth my interests in teaching by demonstrating compassionate care to my trainees. Although the patient repeatedly refused my assistance, I gave my best effort to calm her as I cloaked a warm blanket around her. As I listened to her confide in me of all of her hospital anxieties, I was shocked from the lack of quality care she had received which made her feel more sick after the first

Patient A was then admitted to Hospital A, which is known to be one of the best hospitals in town. Patient A has never been hospitalized before. She is also scared and worried about her surgery. The surgical oncologist communicates effectively about the procedures. Before the surgery, the surgical oncologist held Patient A’s hand and comforted Patient A not to worry too much because she is in good hand. After the surgery, Patient A woke up in the PACU (recovery room). Patient A was then transferred to a hospital room. Patient A said, “the room is clean and have a window with a beautiful view,” (Patient A, personal communication, February 23, 2015). Even though Patient A is still in pain, the nice and beautiful hospital environment makes her feel at ease.

Communication is the most important aspect in any kind of health care setting as it is through this that you meet the patients’ needs and wants. Without efficient communication, errors can be made, people within you care become neglected and as a result complaints are filed, patients do not feel looked after and therefore the care system is portrayed in a negative light. An example of where this happened was in Mid Staffordshire, even though this report was very concerning, it has changed the health care standards for the better. Francis (2010)

According to Barry (2014), the Joint Commission has acknowledged the severity of complications associated with communication mistakes, for as much as 70% of adverse medical events, 75% of which lead to patient death, are a result of communication breakdowns. Barry (2014) also states that instances of miscommunication cause over two-thirds of adverse effects among patients. As noted by Malekzadeh, Mazluom, Etezadi, and Alireza (2013), as much as 69% of medical errors are preventable in nature and the fact that these issues still plague the field of healthcare in the 21st century is quite perplexing. Therefore, it is the goal of this charter to identify means and ways in which hand-off discrepancies may be minimized and further eliminated, by implementing a tool that will drastically decrease the percentage of handoff errors resulting from a breakdown of communication.

In this paper researcher would like to introduce that insufficient communication among human services experts is one of the main sources of uplifting mistakes and patient damage. Patients protection and mistake dislike uncovers that inadequate or lacking communication among staff is a significant contributing element to unfavorable occasions. In the intense care setting, communication disappointments prompt to increments in patient damage, a length of stay, and asset use, and in addition more serious guardian disappointment and more fast turnover. For communication to be runny amongst representatives and administration staff, communication must stay open, adjoining and approachable. Weak communication starts to combination when representatives feel just as their voices aren 't being listened. “When used as a method of data collection from human subjects, a typical instance would be to use a (randomized, shuffled) pack of record cards (each with the name of one constituent object on it) that is given to the subject” (Coxon, 1999).

In a perfect world, healthcare errors do not occur. Unfortunately, this is not a perfect world and it is human beings behind the title of a health care professional. The focus of this paper provides insight into where the healthcare team failed a client by not efficiently or properly communicating a change in condition. The improper communication resulted in amputation of the clients’ limb. Given the debilitating consequences for the client, this paper will also bring awareness to possible prevention strategies that could have avoided the issue.

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

I was assigned to work at Hospital 1. On a Friday morning during our medication rounds with my preceptor, our attention was drawn by one of the caregiver’s report about a resident who is experiencing difficulty in breathing.

Leonard et al (as cited by World Health Organisation, 2009) reports that breakdowns in communication are the primary causes of inadvertent patient harm. In terms of system or process, communication is a general term that refers to the transmission of information from one entity to another (Fryer, 2013). In health care, communication is a key component to ensure patient safety. Pezzolesi et al (2013) highlights that the impact of a sub-optimal clinical handover can have serious consequences for both staff and patients. The impact for patients can mean an unclear diagnosis, delay or altered treatment plan and recurrent medication errors. The impact on staff can include; feeling emotionally distressed, feeling powerless as a result of clinical uncertainity as a result of clear instructions of treatment plans. This highlights the importance of an optimal handover in order to ensure patient safety and continuity of care. In 2008 an analysis of 2455 sentinel incidences were reported to the Joint Commission for Hospital Accreditation in the USA uncovered that the 70%

One of the major problems in healthcare today is the ineffective communication among hospital personnel, patients and their families, and the effect it has on patient safety. Communication, as a whole, is very complex and is the root of teamwork and collaboration which aids in keeping patients safe in the hospital. Throughout the healthcare field today patient-centered care and patient safety seem to be major focus points. Unfortunately, ineffective communication can potentially cause patient harm and even death. The breech in ineffective communication between hospital staff and family was clearly portrayed in the story of Lewis Blackman. The lack of both communication, not just verbally but through

The research study conducted to eliminate miscommunication between healthcare professionals had been conducted by using Situation, Background, Assessment and Recommendation (SBAR) communication model. The authors clearly expressed the aim, background, methodology, and result in appropriate manner. The critique of this article on different aspects analysed on method of data collection, sample and design, statement purpose and problem, review

Communication is not only an essential component of an effective nursing process, but also a key component in every aspect of your life. Nurses use good communication skills to gain the trust of their patient and improve outcomes by doing so. Therefore, we can use the same skills with our family, friends, children and co-workers. Miscommunication can have a negative impact on everyone around you including your co-workers.

In the healthcare setting, the importance of communication can mean the difference between life and death. This is a result of the numerous components that influence proper communication versus miscommunication in the healthcare industry. The purpose of this paper is to examine communication between patient and clinician, between interdisciplinary team, and between ethical influences with good and bad communication. First, will review the seven principles of patient –clinician communication and how the principles are used in personal practice. Then will explore the three methods that are used to improve interdisciplinary communications with an example that is used in author’s own nursing experience. This will be followed by the application and importance of ethical principles to the patient clinician communication. Finally, considering the results of patient safety from proper communication.

Effective communication in the medical industry is imperative; it is a mode of being able to decipher ones’ meaning. Myrna and Danielle Lafleur Brooks state that, “Using medical terms to communicate allows for a concise and accurate communication. For example, using the medical term osteoarthritis, which means inflammation of the bone and joint, offers clear and concise written or verbal communication using one word instead of six” (p. 3). The providers, nurses, and healthcare management staff have a duty to be on one accord; if they fail, the consequences of not using common terminology, vocabularies, and the classification system could be enormous. Too often medical errors occur placing the patients’ life at stake. These medical errors could