The New Public Of Public Management

Under the NPM umbrella, public sector has also been experiencing a shift to greater competition. The need to remove monopoly of service delivery and create contestability, through privatization, public tendering, and term contracts, justifies the adoption of competition principle (Dunleavy 1994; Hood 1991). Insisting to do bureaucratic provision on public services instead of contracting them out, knowing that private sector can deliver them better, it is believed would only force governments to lose comparative advantages on price, efficiency, and effectiveness (Dunleavy 1994. p.49). This way, governments are able to fulfil their responsibility in providing services and the financing, while simultaneously stimulate greater competition among providers under market dynamics. However, it is hard to instigate public service ethos in private parties. Therefore, the capacity of private entities to act consistently with the public interest is greatly questioned in this scenario. Are concerns such as public health and safety, environment sustainability, and social equity likely to be sacrificed underneath market mechanisms? When power is shared with organizations which have business objectives apart from government’s goals, the fundamental issue is how to detect which missions they are carrying out. Many public services being delivered by third parties are targeted for vulnerable sections of the community which can pose a higher risk of potential abuse, neglect, exploitation, and

Thus far, it is apparent that there are no prescribed actions that a public administrator can take to stave off conflict amongst her constituency; conflict will occur, and all will look towards the public administrator to determine the resolution. In their book The New Public Service, Janet and Robert Denhardt outline several “practical lessons” for public administrators who serve in what they call the “new public service.” First, they suggest that the public administrator must “serve citizens, not customers;” she must focus on the values shared by the citizens as a whole, not the interests of individual customers. Second, “seek the public interest: Public administrators must contribute to building a collective, shared notion of public interest,” and then perform in a manner that is in collusion with this notion. It is important to note that some would argue this point, saying that while the public interest was an important factor in public administration, it is now “public value” that has moved to the

"Classical Organizational Theory deals with the 'systematic processes necessary to make bureaucracy more efficient and effective.' Name three scholars that are credited with the development of classical organization thought that most correctly fit into this definition of Classical Organizational Theory. What were the basic arguments articulated by each in their contributions to the development of Classical Organizational Theory?"

The fifth narrative “Street-Level Bureaucracy: The Critical Role of Street-Level Bureaucrats written by Michael Lipsky in 1980 whose ideas can be observed in the Reforming the Government School of though. The reading analyzed the significance of the actions of public workers to determine discretionary judgement when delivering services to the public. Government workers are the face of the government and the representation of the conditions of policy to the people. The problem that government workers face is the constant changed in policies and procedures that tend to directly affect the demands of citizens and services. Lipsky argued, “They are constantly torn by the demands of service recipients to improve effectiveness and responsiveness to improve effectiveness and responsiveness and by the demands of citizen groups to improve the efficacy and efficiency of government services” (p. 402). The function of government workers is usually questioned by citizens since they feel that any decision of street-level bureaucrats scan affect the stability of the people’s lives. In addition to the problems in relationships with clients, the increased in administrative cost for the government’s services was questioned and placed under scrutiny.

Kernaghan, K. 2000. The Post-Bureaucratic Organization and Public Services Values. Interational Review of Administrative Sciences 66. 2000, pp. 92-93.

the world is seen by public sector professionals (for a full review see Trowler, 2001;

Since Wilson, the nature of public administration has undergone three distinct areas of thought: the politically based Old Public Administration, economically based New Public Administration, and democratically based New Public Service (Denhardt &

The paper will look further investigation on current system of public sector management. As a result, the bases of public sector governance has improve innovative policy and a development of innovative concepts. It will also highlight the significant of innovation in a present day in term social, economic and political changes as well as the flow of information technology in the 21 century to reform a public administration. The second part two of essay will highlight the best approach to streamline management practices and capacities of public servants to consolidate all procedures of resources management. Therefore, policy innovation has become one of the essential conditions for transformation of public governance. On top of that, this essay aiming to provide an overview of the barriers to policy innovation within the public sector, companies

On a macro level, public administration and business management are similar in their overall functions. “At the broadest level, some organizational theorists contend that administration is administration whatever its setting, and that the problems of organizing people, leading them and supplying them with resources to do their jobs are always the same (Kettl, 2012, p. 38).” In his paper, “Public and Private Management: Are They Fundamentally Alike in All Unimportant Respects?,” Graham T. Allison explains that in comparing public and administration and business management, “it is possible to identify a set of general management functions (Allison, 2012, p. 4).” Regardless of their end goal, each administration must form strategies by setting goals, priorities and creating procedures. Public and private organizations must manage internal components by organizing staff, defining job responsibilities, hiring and managing personnel and creating budgets. Furthermore, they must manage external constituencies such as other agencies, the press and public (Allison, 2012, p. 5). His observations stem from Wallace Sayre’s famous words, “public and private management are fundamentally alike in all unimportant respects (DiIlulio, 1993).”

To become a public administrator, you must have the ability to work with different people from different background, different age groups, and various economy classes. A Public administrator cannot be biased towards one group of people and turn around and be favorable towards the other. As an administrator, you have to be transparent to everybody that you encounter, even people that you will be working with, and people that you are working for. According to the publication, “Ethical Dilemmas in the Public Service,” by the Commonwealth Association for Public Administration and Management, describes that the ethical issue that government officials face in any organization is nepotism and bias. The reason why this event occurs is that some of the individuals in the public administrative positions are not transparent in the workplace and are also influenced by personal gain.

Before compare the two different models TPA and NPM, I will illustrate what is the

This discussion of the relevant literature is grounded in the theoretical work expressed by Donald C Menzel, (2010), Sharfritz, et al (2011 and 2012), Cooper (2012), and Renz and Associates (2010). These literature reviews address Public Administration Theories in their similarities and differences to the societal trends that affect the leadership, policies and decision-making that affect the California HCD in carrying out its mission in affordable housing and community development.

In the following paragraphs, I will explain the dominant theory in public administration practice and elaborate on the major theoretical assumptions of the Old Public Administration. As stated in the question, the world has transformed through globalization, information technology, and devolution of authority since the latter part of the last century. The dominant theory in public administration has been replaced from the traditional rule-based, authority-driven processes of the Old Public Administration with market-based, competition-driven tactics in the New Public Management, beginning in the 1980s (Kettl, 2000, p. 3). This was an effort to privatize government and streamline public administration to maximize efficiency and productivity. Heavily relying on market mechanisms to guide public programs, public administrators in the New Public Management are encouraged to “steer, not row,” meaning they should not bear the burden of delivering services, but instead define programs that others will carry out, through contracting or other means (Denhardt & Denhardt, 2011, p. 13). Core values of the New Public Management include using private sector and business approaches to the public sector, squeezing as many services as possible from smaller revenues, market style incentives, providing customers more choices, and focusing on outputs and outcomes instead of mainly processes.

Public organizations and the public administrators have an important duty of promoting and maintaining democratic government especially by ensuring good governance. Social and economic development can be achieved through good governance. Collaborative governance is a primary component of good governance (Ansell & Gash, 2008). Admittedly, public management reforms are fundamental to improving the abilities of various nations to address issues that touch on democratic government. Some of the