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The Objective Of This Project Is To Find An End User Experience

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The Objective of this project is to find an End User Experience Tool (EUX) to monitor our client’s devices to better diagnose current issues and prevent future ones. There were many instances where our executives were out of town and their devices stopped working and there weren’t any tools to prevent something like this to happen before hand or diagnose the reasons. With a EUX tool, we will be able to monitor and diagnose any occurrences, track, and report any trend issues and prevent issues like this from happening as often. Phase 1 – Planning On the initial phase, all planning will be assed. Time, budget, and project implementation will be discussed and accordingly planned for the entire project. Major milestones will be documented …show more content…

The pilot machines will be monitored and worked for a few days until we feel comfortable and assured we are familiar with the program and it is working properly as we planned and expected. Phase 4 – Deployment Deployment will start once all testing if finalized. A deploy package will be built by the team and all deploy systems will be gathered ahead of time to be included in the package. The installation will be a silent install, client will be pushed to the select devices with no interference to the users. Once deployment is completed, a report will be generated by the program with the completion and failure status. Phase 5 – Final Presentation and Closing After all reporting comes back positive, software is up and running, reporting, and executing as is supposed to, a final meeting presentation will take place to give a final report status and close the project process. A meeting with stakeholders will be scheduled, a final presentation will give them a project status, execution, results, and completion. A 99.9% ration acceptance will be needed to finalize and complete the project. Once that is completed, all documents, steps, logs, and processes will be archived for future use and auditing purposes. Project will be closed once all these tasks are performed and the final and next phase will take place. Phase 6 – Go Live Once project is appropriately approved and closed, the system will go live and system reporting will begin Hardware

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