What are the obstacles to direct communication? Why do social workers need to understand these? The obstacles of to direct communication is that the social worker has to be able to use direct communication and be able to be mindful of the clients feelings. For example I am a male, so when talking to a female ho has just been sexually assaulted I would be mindful of my words. A social worker needs to understand this because whatever they say to client has to be in a way the client can understand and process without being hostile. If the social worker uses direct communication with someone with a anger issue they social worker could be in danger. According to the textbook some other obstacles include client ambivalence, societal taboos, painful/frightening affect and context of the engagement (Shulman, 2012, ps. 69-70). Why do we need to tune into ourselves and the client? Social workers need to turn themselves and the client in order to provide effective treatment. This is similar to therapeutic alliance, a social worker must be well rounded. If a social worker is completely professional the client may feel inferior and hold back their emotions and actions. We need to tune into ourselves and the client to make sure that we are both being direct in our communication, and to get in touch with feelings the client may have (Shulman, 2012, p. 72). How does indirect communication impact working with individuals in professional practice? Indirect communication is just
As a professional social worker, the main goal is to help a client in a positive and respectful manner. Unfortunately, client experiences and behaviors can make this task seem extremely difficult. It is important to find yourself before trying to help someone else. Therapy is essentially attempting to make something better, and our personal values determine what is valuable in therapy. Also, thinking
The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.
Social workers must strive “for a full understanding of the complex interactions between the client and all levels of the social and physical system as well as meaning that the client assigns to each of these interactions” (Andreae, 1996, p. 605).
As social workers, it is our responsibility to use the most effective method of practice to engage our clients, assess their situation, and help them create goals that will produce positive outcomes. Every client will present a unique set of challenges; therefore, the social worker must be careful in choosing an approach that will meet the client’s needs, compliment the skills of the therapist and are in line with the agency’s mission. According to Robert and Watkins (2009), psychotherapy is a therapeutic interaction between a trained therapist and a client that is
People communicate for different reasons, to portray their feelings, emotions, pain, opinions, etc. The communication could be professional (formal), or personal (informal). It is important within a social work environment that information is recorded, as it may be called upon for legal reasons. All communications are confidential, and on a “need to know”, basis. Communication between colleagues is essential, so that it ensures a continuity of care for the client, and all staff are aware of the current needs of the client.
There are a number of barriers to effective communication in health and social care. One of these is the environment. If the environment gets in the way of effective communication, then the receiver may not understand the message that is being given to them.
Health and social care settings can present a variety of barriers to effective communication and interpersonal interaction. However these barriers and environmental factors can be overcome with the use of specific strategies targeting specific barriers.
For this unit we have been looking at communication is all its vast ways. We have been studying the environmental factors and barriers that can occur in health and social care settings. For this task I have been asked to explain those factors that influence communication and interpersonal interactions in health and social care environments and to also look at the negative barriers to communication.
Every individual has the right to communication as the Human Rights Act (1998) lists the freedom of expression as well as other rights relating to communication. As a support worker I have a moral obligation as well as adhering to the standards, codes of practice, guidelines, morals and law that govern my practice to ensure that communication needs are met. If an individual’s communication needs are not met then all aspects of their daily life can be affected such as not being able to communicate you are well and get help. This could be more severe in the case of abuse whereby the individual can’t communicate
D1, evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions.
One way that effective communication can affect relationships in an adult social care setting is when service user communicates what they think about the service that they are receiving they can positively impact on the care that they are receiving. Another way that effective communication can affect relationships is when a service
As a social worker and or a human services worker we must focus on helping the client and the best interest of the client. In certain situations, we all carry to our picked range of work our own particular convictions and qualities. (SWT) Most of the clients that you come across and that you will help will be helpless, that would be why we are working with them, and are in need of a buffer from anymore abuse. We may need to change some of these convictions keeping in mind the end goal to work agreeably and for the best conclusion of our clients in the work setting. Maintaining a healthy relationship with your client you must keep tabs on moral issues identified by the “code of conduct” that you agree to when you decide to work in this field, you have to be attentive to individual qualities and how they may effect of the quality of care that you give.
Communication barriers can be overcome by understanding individuals aliments towards communication, putting effective action plans in place so service users can use these methods in all aspects of their life to have a voice and be heard.
Evaluating the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.
Self-reflection and correction in social work practice is important for continued learning and professional development. Without self-awareness, social workers cannot separate their personal feelings, values, and attitudes from their professional. This is important because we need to focus on the needs of the client, not what we think they need. Knowing how to separate our personal feelings and values from our professional feelings and values will prevent us from getting burnout and help us maintain professional boundaries.