The Possible Negative Impacts Of Emotional Labor

In this report I will be investigating how care services meet the needs of individuals by firstly analysing the needs of an individual using care services. Then I will go on to explain the roles of the care planning process in identifying needs, and explain the features of a positive care practise. After explaining that, I will analysis positive care environments and evaluate how they meet needs before finally explaining the role of legislation in promoting a positive care environment.

Of course there will be important conflicts of interest between service users and their carers which will need to be faced up to at an individual level. But services should not be provided by exploiting the personal commitment and dedication of carers. Families who care for individuals whose behaviour presents challenges are subject to considerable and continual stress, both physical and psychological. Although staffs is not permanently on duty as family carers can be, they are still subject to the same stresses when supporting people whose behaviour challenges. This is true even in settings which aim to do no more than contain people. Similar concerns apply to staff as to carers. The higher aspirations often found in progressive services impose extra strain on staff and here too it is important to balance the demands of working constructively with people who can be very difficult, day in and day out, with the needs of individual staff for emotional and practical respite and ongoing support. Demographic changes and rising expectations will

Although originally Ann was disappointed and frustrated that Yetunde was not able to help with lifting Angus and not able to carry out tasks such a collecting shopping, eventually Ann appears to have accepted this by understanding Yetunde’s role. Yetunde made her role clear to Ann and the family right from the beginning. Being honest and setting out clear expectations and boundaries is paramount in obtaining good working relationships, as the service user is not given any false pretence. This may cause frustration and disappointment, however it is the role of the care worker to ensure that their role is explained and understood by the service user and that expectations and boundaries are discussed to avoid confusion and problems later on in the relationship. Being honest gains respect and trust, these are key in building good, effective relationships between care worker and service user.

In this assignment the author will suggest strategies to minimise effects of challenging behaviour in health and social care settings P3. The author will then discuss strategies used to minimise the effects of one type of challenging behaviour in health and social care settings M3. Finally evaluate these strategies for dealing with this one type of behaviour D1.

| Describe ways in which care workers can empower Individuals (P3)Explain why it is important to take individual circumstances into account when planning care that will empower an individual, using relevant example from health and social care (P4)Discuss the extent to which individual circumstances can be taken into account when planning care that will empower them, using relevant examples from health and social care (M2)Assess the potential difficulties in taking individual circumstances into account when planning care that will empower an individual, making suggestions for improvement (D2)

As a nurse, an important part of the job is to be caring and helpful for the physical and mental aspects of the patient. The ideas of Jean Watson 's Caritas Processes help define how a nurse can show caring in themselves to their patients. Watson names the eight processes; then define they mean which is key to understanding how a nurse should act to their patients. The book as We Are Now by May Sarton helps show some examples of how these processes work in action and helps to form ideas of how one can improve as a nurse in the future.

This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce, including strategies that can influence the performance of others. The first part of this essay will consider how principles of support are implemented by using Overton house residential care home to evaluate and explain how principles of support are applied. Key concepts such as person-centred approach and dilemmas and conflicts arising from the

It is evident that many different types of knowledge influenced Allison’s decision-making process when caring for her patients. There were also contextual factors that played a role in each nurse-patient interaction. The first contextual was the intrinsic nature of the nurse and the patient as individuals. Working in an understaffed nursing environment can cause nurses to experience burnout. Allison ensures she cares for herself physically and emotionally; allowing her to come to work refreshed and prepared for the stressful environment. She also focuses on the positive aspects of her work, such as believing that a busy shift will go by faster, rather than dwelling on

Health and social care is complex and it embodies more than simply performing a skill. Excellent care doesn’t consist of knowledge alone it has to be accompanied with the appropriate attitude and characteristics that relate to feelings, values and the manner in which activities are carried out.

emotion – no matter how hard and challenges social care face in daily life, there should be an extra

The matrix table involves article 1 with the purpose to research, heavy workload impacting the nurses job performance and patient outcomes. The dependent variable, used a random sample of 472 nurses from British Columbia, Canada and the independent variable measured the heavy workload and emotional exhaustion. The major findings of heavy workload (74.4%) and emotional exhaustion (55.4%) displayed high percentage rates. Article 2’s study question was to investigate, compassion fatigue and job satisfaction factors influencing turnover intention. The dependent variable included a convenience sample of 283 participating nurses from four general hospitals and the independent variable measured compassion fatigue and job satisfaction. The major findings of compassion fatigue because of overload work sampled more than half of the participants (61.8%). The study design for both articles was cross-sectional using focus

My role has allowed me the unique position to supervise the therapeutic input of staff as a manager and also as a clinical supervisor, with an emphasis on how to support and encourage others to manage the conflict, distress and other difficulties that may arise when working with more challenging patients.

This essay demonstrates my understanding of the psychological theories and concepts which were discussed in lectures as I have applied this knowledge to the case example. I have employed two psychological topics such as the Humanistic perspective of personality and Stress and Coping theory.

While labor can and is often seen as work that is done physically, it is also seen as an act which necessitates using mind and soul. Depending on the area in which an individual works, it can lean towards using all three – body, mind, and soul – to be successful. It is at this point that Emotional Labor (Hochschild, 1983) begins to take its place in the work environment. Emotional Labor is using self to perform work where an employee creates a pleasant atmosphere by giving good customer service. The ability to use self as a means to perform better on the job may have larger implications than we know of. This paper will look at different ideas which contribute to Emotional Labor as a workplace construct and the effects it has on the

Studies from different parts of the world made by different health organizations have showed that long working hours and pressured work lead to stress which affects the employees mentally and physically and leads indirectly to low productivity levels. Not only stress, but it can cause a lot more of health issues like extreme fatigue including sleepiness, poor concentration, and increased susceptibility to illness. These symptoms can a have a noticed effect on the general productivity of an organization.