The Role Of Effective Communication And Interpersonal Communication

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

Within this essay, the role of effective communication and interpersonal interaction in a health and social care context will be explained. It will also be linked to experiences in work placements for example, may be at a care home for adults with learning disabilities, and physical disabilities. The five contexts which will be researched are; one to one communication, group communication, multi agency working, multi professional working also communication with professionals. The research will prove that all these different contexts have different methods of communicating with the other person, or people. Furthermore the research will also suggest how to get effective communication in the

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

So In this assignment I am going to be talking about the different communication skills used in a health settings i.e. (hospitals, nursery, mental institute, schools,

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

Informal communication is good way of communication as it can make a individual more relaxed and effective as it’s more easier and complex for the person to interact, as they don’t have to worry about being proper and correct.

1.2 - Explain how effective communication affects all aspects of working in adult social care

3) Explain why it is important to observe an individuals reaction when communicating with them

P4: explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

Communication can be defined as a social interaction where at least two interacting agents share a common set of signs and a common set of rules (Schramm, 1954). There are different forms of communication, verbal and non-verbal. Verbal communication can be defined as a

Communication plays a vital role in the healthcare setting, as the relationship with the healthcare professional sets the tone of the care experience and has a powerful impact on patient satisfaction. It is “the shared process in which messages are sent and received between two or more people which are made up of a sender, receiver, and message in a particular context” (cite, date). This essay highlights the importance of, and some common barriers to, effective communication in the healthcare setting. It involves many interpersonal skills such as effective observation, questioning and listening, giving feedback, recognizing and removing barriers.

1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings

Communication is the leading factor in heath care errors (book). (Treas & Wilkinson Book p463) defines communication as “a dynamic, reciprocal process of sending and receiving messages. The messages may be verbal, non-verbal,

Health care professionals have to provide an efficient and effective service that addresses the needs of patients. Effective communication skills became a vital factor of clinical competence and compliance. Its objectives are to improve accuracy, efficiency and supportiveness. Its