The Role Of Effective Leadership And Effective Communication

1192 WordsJan 19, 20165 Pages
Improving health care organization means changing ineffective management into effective systems that are patient-centered, cost-effective, and so forth. This requires culture change, and the first change will be with leaders throughout the organization. Effective leadership is essential to the success of every organization. An effective leader clarifies: (a) the organization’s goals to his/her employees, (b) the practical values that are important for achieving those goals, (c) the basis for ethical and moral reasoning used to make decisions, and (d) how results are being defined and measured. In addition, an effective leader communicates to his/her employees, listens to them, and addresses their concerns and issues (Maccoby, Norman, & Margolies, 2013). The case of Southeast Medical Center clearly shows the importance of good leadership and effective communication. This paper will analyze Southeast Medical Center case study and will provide three recommendations that are most important to the case. I. Background Southeast Medical Center (SMC) was established as a public hospital in 1920 and later became a public academic for around 40% of the nation’s poor (Wolper, 2006, pp. 92-93). In 1994, SMC has changed its leadership and appointed a new CEO and president. One of the main goals of the new CEO is to convert SMC from public hospital to private hospital, not-for-profit corporation in order to gain economic freedom, reduced tax burden, reduced regulatory burden, enjoy
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