Improving health care organization means changing ineffective management into effective systems that are patient-centered, cost-effective, and so forth. This requires culture change, and the first change will be with leaders throughout the organization. Effective leadership is essential to the success of every organization. An effective leader clarifies: (a) the organization’s goals to his/her employees, (b) the practical values that are important for achieving those goals, (c) the basis for ethical and moral reasoning used to make decisions, and (d) how results are being defined and measured. In addition, an effective leader communicates to his/her employees, listens to them, and addresses their concerns and issues (Maccoby, Norman, & Margolies, 2013). The case of Southeast Medical Center clearly shows the importance of good leadership and effective communication. This paper will analyze Southeast Medical Center case study and will provide three recommendations that are most important to the case. I. Background Southeast Medical Center (SMC) was established as a public hospital in 1920 and later became a public academic for around 40% of the nation’s poor (Wolper, 2006, pp. 92-93). In 1994, SMC has changed its leadership and appointed a new CEO and president. One of the main goals of the new CEO is to convert SMC from public hospital to private hospital, not-for-profit corporation in order to gain economic freedom, reduced tax burden, reduced regulatory burden, enjoy
Leadership in a healthcare setting requires a great breath of knowledge specific to healthcare and but it also requires soft skills that can be translated to many other professional endeavors. This essay will examine the leadership style of a specific healthcare professional, the strategies and skills that she uses to motivate their staff members and the results or impacts of the application of the skills and knowledge of leadership. The interview of this leader allowed an insight into the inner workings of both the leader herself, but also into the challenges that her organization faces. A more thorough understanding of organizational leadership and culture in particular could benefit this leader and provide this leader with additional
Hi Doug. I agree that communication is a very good perspective to contemplate when considering leadership. Communication can be essential to successful leadership through identifying risks, issues, and other barriers on a project, or in an organization. Regardless of the skills, abilities, or traits that a leader may possess, being deficient in effective communication will cause failure in reaching the goals and objectives of a group (Solaja, Idowu, & James, 2016). This is due to the importance of information across all spectrums of an organization, including leaders and followers (Solaja et al., 2016). Understanding how people give and receive information will allow a leader to change the various methods of communication (e.g. newsletters,
The importance of effective leadership and its impact on improving student achievement are evident in today’s schools (Leithwood, Louis, Anderson, and Wahlstrom, 2004). While the school principal is traditionally thought to be the school leader, Glickman (1989) proposes that “the principal of successful schools is not the instructional leader but the educational leader who mobilizes the expertise, talent, and care of others” (p. 8). Lumpkin, Claxton, and Wilson (2014) contend that helping “each school fulfill its mission and energize and expand the professionalism and professional contributions of teachers, the expertise of all teachers, especially teacher leaders, is needed” (p. 59). Teachers directly impact student learning, and
With the current healthcare reform, all organizations around the globe are aiming to redesign their operations. Healthcare systems, that use the omnibus leadership model, need to function in an environment in which the needs of society will have a positive reaction. Nevertheless, the dynamic culture leadership model argues that healthcare organizations need to always work in ways that they can definitely give services that the society can use (Kennedy et al., 2011).
Leadership is a difficult task, by which a person impacts others to accomplish an objective. While this is a challenging situation in any field, it is of extreme significance in the healthcare setting, where quality of service, trust, and ultimately people's lives are dependant. In addition, leadership-- whether it be positive or
Communication is a two way process and is the basis of all relationships irrelevant of the nature of communication. There is an array of reasons why people communicate such as to develop relationships or to share information with one another. People communicate in order to reach out to one another and express feelings, emotions and their opinions. These different reasons stated, amongst others, are important in the work setting and no more so than as a practitioner working with vulnerable young
Encompassing every department within the hospital is vital to establishing the culture. Leaders need to portray the “just” culture they are trying to instill by their actions, words, and behavior (Emory University, Nell Hodgson Woodruff School of Nursing, 2013). Leading by example management creates a mold to change the culture to one that focuses on providing a safe healthcare environment (Marquis & Huston, 2015). The change to the culture is dependent on the actions and examples set by the leaders and the treatment of employees. Without leaders setting the framework to guide the organization, a “just” culture is unattainable. Leaders are crucial to establishing the pathway of a “just” culture.
A successful and societally beneficial healthcare organization must have a leader who has a sense of right and wrong, exhibits restraint, dispenses wisdom, and is a visionary that guides the organization to reach its maximum potential. The role of a successful leader is dependent upon employees that embrace the organization’s culture, mission, and direction. An effective leader rallies employee support and allegiance to the organization’s cause. An influential leader can elicit employee positivity and dedication, and has the ability to engage employees in achieving goals set forth by the organization and leadership.
The text will cover a number of different aspects of leadership. We will consider my personal understanding of leadership and it relates to certain leadership theories. In my philosophy of leadership, I will address what role I believe a health care leader should play, what leadership theory they should follow, and why leaders should follow that theory. It will describe my current sphere of influence and how it has shaped my understanding of leadership. I will explain how I am a leader in my current position and how I apply my leadership philosophy within my position. Then I will provide how I see the use of informal, formal, positive and negative power as it applies to my personal philosophy of leadership.
According to McConell (2012), the difference in a leader and a follower determines the success of a person regarding leadership. This chapter helps explain the content of qualities and proficiency for healthcare managers to be effective. Once again, effective management skills or certain qualifications enhance a healthcare organization environment. Healthcare managers and supervisors must have the capacity to handle challenges while the organization objectives and regulations may change over a period of time. Effective healthcare management governs the success of a healthcare organization. There are many different skill sets and leadership styles to be effective as a manager. People are interested in knowing what strategies are effective
For years in the United States healthcare industry, leaders were not hired with formal training already under their belts, but were thrust into management. This under sight has now started to change because of the new health care laws. The healthcare field has realized that employee turnover was high, and costs were out of control. A main cause of such problems were discovered to be due to a lack of proper guidance and leadership. Healthcare leadership has many challenges “healthcare executives are expected to lead their organizations and their employees with integrity, honesty, energy, and enthusiasm” (McAlearney, 2006, p. 979). Until recently this was hard without competent leadership.
Styles of leadership have a direct impact on quality in healthcare. A skillful leader leads an organization towards accomplishing goals. Strong leadership is in demand in healthcare. The role of the leader has a great significance on healthcare policies. There are numerous leadership styles applied to healthcare. Among these leadership styles are transformational, complexity, and emotionally/behaviorally intelligent leadership. One leadership style alone will not prove to be successful. In today’s rapidly there is a need leader’s to use all of the tools they have available to be successful, while driving costs down and quality up.
“Mimic the best brands on costumer satisfaction strategies” (Carmine Gallo 2016). Leaders must convey a vision and mission of the objective in order to get employees to contribute to a great cause, “healing human kind one patient at the time by alleviating suffering, promoting health, and delivering acts of kindness”(Feinberg 2016). Effective leaders project values and ethics among employees by leading by example on a daily basis. Successful health care leaders take action by helping others to accomplish their duties by going to their work areas and helping with their medical task in order to take care of the patients needs. Effective communication is an essential key component in effective and successful health care leadership. The medical practice must train all employees to communicate effective in writing and verbally so there is no misunderstandings between patient and health care provider. Lastly, a great health care leader must be able to inspire confidence with exceptional bedside manner that allows patients to feel comfortable and connect with their medical provider. A good provider tells a great story and invites patients to do the same instead of reading from a chart, “invite patients to speak” (Carmine Gallo
Within nursing, there is a very delicate balance between a nurse and her patient that must be maintained if the patient is to receive the care that he or she is entitled to receive. The patient must feel comfortable trusting his nurse to hear his needs and respond to them appropriately and in order for this to be the case, the nurse must first provide therapeutic communication effective enough to elicit such a response in her patient. There are both verbal and non-verbal components within the nurse-patient relationship. These components greatly influence how a nurse and patient will relate to each other and, ultimately, greatly influence the care that the patient receives.
As the healthcare industry continues to evolve, it requires people who attain great leadership qualities. The success of an organization depends on employees that can inspire people around them to achieve greatness and deliver quality care to the patients. Being in the healthcare industry, we have seen many changes recently. Therefore, by having a person with leadership qualities to guide others through these changes, while maintaining an organization that can deliver quality care is indispensable.