The Role Of Hrm

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PA R T 1
The role of human resource management Part contents
1 Introduction to human resource management

1

2 Human resource planning and resourcing

41

3 Work and job design

74

Chapter

1

Introduction to human resource management LEARNING OUTCOMES
After studying this chapter, you should be able to: identify the historical developments and their impact on HRM outline the development and functions of HRM understand the differences between HRM and personnel management evaluate ‘hard’ and ‘soft’ approaches to HRM understand how diversity is an issue in HR practice consider the HRM as an international issue.
The opening vignette gives a somewhat pessimistic view of the role of people in the workplace.
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It would vastly change those processes. As an example, make a quick inventory of your HR processes and put them into two categories: those that reinforce the self-interest-seeking behaviours of people, and those that support their helping others. Look at concrete processes and mechanisms, not abstractions like values which, unless translated and embedded in specific practices, have little effect on behaviours. How long are the two lists? Can you do something to rebalance them?
One possible difficulty you may face is that you do not quite know what you can do to support the more co-operative behaviours. For example, what specific kind of incentive systems might you use? What kind of decision-making processes can you adopt? Structurally, too, what can you do to hardwire non-selfishness – which is not at all the same thing as becoming a saint and not the obverse of self-sacrifice – in your organisation?
These are among the key questions that we, fellows of the Advanced Institute of Management Research, will be trying to answer. Much of the existing management research makes the same assumption as Fastow made about what motivates people at work. We will question and

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broaden these assumptions with the aim of coming up with rigorously researched
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