The Role Of Standardization In Healthcare

Management is important in any environment, but especially so in the healthcare field.  As the health care system continues to evolve, sound management is critical to the survival of health care institutions (Johnson, 2005). The management team in a healthcare environment must always aim to improve the efficiency of the day to day activities and constantly plan for ways to improve the productivity and efficiency. Every manager’s main duty is to succeed in helping the organization achieve high performance while utilizing all of the organization’s human and material resources. On a daily basis health care managers must recognize performance problems and

With nearly all health care institutions participating in some form of quality improvement (QI) activities (Walston, Burns and Kimberly 2000; Manuel 2008; Gowen Iii, Stock and McFadden 2008; Chassin 2013), the lack of substantial improvement in quality is disheartening (Glasgow, Scott-Caziewell and Kaboli 2010; Chassin 2013). Unless substantial changes are made to the way in which quality improvement is conducted with an effort to seriously address the widespread overuse of health services, desired progress will not be achieved (Chassin 2013). Thus, healthcare providers need to study, develop, implement, and sustain process management systems which must investigate a clear identified problem and improve patient and worker safety while enhancing

The question can be argued that why isn’t the approach of running a quality improvement-focused business with the aid of automated process systems being applied to all health care delivery

The health care industry is an environment that is competitive and expensive. To be a patient receiving care the urgency is high and at a very critical point to trust a team of strangers with your care possibly even your life. On the other side of that coin, treating and interacting with patients is a part of the health care industry because providing care does not end with the physician. In the middle of these two different side of health care is where management steps in and takes over the middle ground.

My experience in both my previous career in nursing and human resources has dealt with approaches in quality improvement in patient safety and different metrics in the turning up organizational behavior as well as up swinging the operations of the organizations respectively. We live in a rapidly changing world, and healthcare industry is not exempted from it. Because I will be playing an indispensable role in the future, I am very interested on the concept of quality improvement and what not and identify possible future challenges and draw lessons from healthcare organizations that has spearhead innovative changes to providing healthcare by pursuing the triple dimensions of the improvement of healthcare in general that is Improving the patient experience of care (including quality and satisfaction); Enriching the health of populations; and Reducing the per capita cost of health care.

Healthcare is the single largest business around the world and plays a vital role in society today. The desire to enhance quality of care in healthcare delivery has increased tremendously.

An organization risk manager and quality manager are continually seeking useful ways on minimizing risks to the organization and promoting better care of the patient. Risk management is the series of actions that is put forward to identify and address the issues to avoid the possibility of loss or injury. “Moreover, even when a risk-management plan creates barriers to access, a careful discussion of those barriers can lead to strategies to reduce them” (Meltzer, 2007, pg. 2). Quality management oversees the development of a product or service and ensures that it’s functioning or performing in the best possible manner with the least waste of time and effort. These departments are critical in recognizing and protecting a company loss. Many health care professionals not easily persuaded that quality can improve even though the result is not good

This begins with educating staff on Lean principles and methodology. Once staff understands Lean thinking, principles and methods, the managers and leaders can become facilitators, teachers, and mentors while allowing professionals, non-professionals, and health care teams to make improvements in safety and quality (Aij & Lohman, 2016). Implementing Lean in Optum’s transplant services department resulted in the elimination of aspects of the telephonic outreach process that didn’t contribute to high quality health care.

In today's economy, we need to be cost efficient without risking the patient outcome. Strategies that implement high quality of caregiving the health workers resources and education to promote quality care. Focusing on all employees that are involved giving them a safe work environment. With a plan for action that can be implemented, monitored and evaluated with the expected outcome of quality care for the patient and a safe work environment for all

Nowadays, health facilities have attempting diverse educations to patients and all staffs, and stroke scales, and detailed electronic health recording system. Those activities are leading to reduce delayed suspected stroke cases.

Another method used by various and many organizations is product improvement. Product production improvement is preferred by improving the product more and the product will produce more. There are several quality factors that lead to patient satisfaction while patients are looking for improvements. By health care organizations such as Madison Hospital keeping up with improving their services and providing one step above their competition is key to keep patient satisfaction rates up. One advantage of using product improvement is showering customers the hospital cares about the services provided while considering their customers (or patients in this case). In addition, health care quality services also require other areas that need improvements. Such as staff training, continuing education, updating technology, and plenty more. All of these require many resources not only for improvements but for financial resources as well. Improvement on these can be a little more challenging to improve at any health care services.

Healthcare facilities have a legal and moral obligation to provide the high quality patient care, (Huber, 2014). The Quality Management team’s goal will be to continually strive to improve the care their organization delivers. In order for this to be achieved their must goals and objectives to work towards. The success of these goals and objectives are dependent upon The Quality Management Structure of the organization. With proper implementation and management of the quality care initiative, the organization should an improvement in patient safety and clinical outcomes.

Many factors can have a robust effect on how healthcare is standardized, such as heart failure (HF). HF, a chronic illness, results when the heart is unable to pump the required amount of blood to meet the body demands (Centers for disease and control and prevention [CDC], 2016). HF is prevalent in 5.7 million adults in the United States (US) and financially impact the nation in cost estimating at 30.7 billion dollars a year (CDC, 2016). HF is the most expensive diagnosis and common source of hospitalization among individuals 65 and older (McClintock et al., 2014). In addition, if adequate discharge planning is not provided, it may result in hospital readmissions which will economically affect the reimbursement rate from healthcare payors.

Healthcare providers strive to improve service quality by implementing various quality management programs. Customers tend to seek for higher quality of care when choosing treatments, providers, and health plans. For healthcare organizations that desire to provide high quality care and compete in the global market, choosing a quality management program to implement is critical for performance and efficiency. Many studies have been conducted to analyze the effectiveness of such programs. Lean, Six Sigma and Total Quality Management (TQM) are three programs that will reviewed by three different case studies in efforts to understand them and to compare and contrast their capabilities.

Fixing problems that face health care in many health facilities demand a system wide set of solutions. The systems used in these facilities must be assessed and redesigned to identify factors that will aid in the achievement of the set goals. The enormous task of achieving the goals should be undertaken collaboratively by all the key stakeholders, who include, health care professionals, planners and policy makers, administrators, payers, and patients and their families. These partnerships must begin with a common understanding of the problems together with a shared commitment to cooperate and work together to eliminate the problems. With this knowledge, therefore, an action plan for redesigning the health care system can be developed and later implemented. For a successful health care service to be realized, there are various factors which should be employed and which are not found in the traditional business setting. These include unique economic processes, proper regulatory requirements and the perfect quality indicators. This creates a need for every leader within the healthcare industry to create or develop unique skill sets that will harmonize both organizational leadership and the inter-professional team development. It is, therefore, important to understand the comprehensive approach to the management of patient care and also how the concepts of team development and organizational leadership support healthcare leaders in creation of a patient-centric