The Role of Communication in Team Building and in the Creation of Positive Group Dynamics in a Project Environment, and the Implications of This Relationship for Project Performance

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‘The role of communication in team building and in the creation of positive group dynamics in a project environment, and the implications of this relationship for project performance’

‘The role of communication in team building and in the creation of positive group dynamics in a project environment, and the implications of this relationship for project performance’

BRC: ACADEMIC PAPER
BRC: ACADEMIC PAPER

Abstract:
Communication is widely recognised in the literature as being important to modern management. In the case of the BRC project, communication was often an issue, and was relatively poor for the author’s project team. This paper analyses the role of communication in team building and group dynamics, in order to
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Privman et al (2013, p. 33) refers to these dynamics as ‘us versus them’, and demonstrates that they can act to reduce performance, creating conflicting goals and responsibilities. This could have been a problem for the project, as two members of the team already knew each other, and hence tended to support each other’s opinions and positions creating something of a split in the team. The existence of such conflicts increases the importance of communication, and particularly the value of emotional intelligence in said conversation. Specifically, team members can only overcome such informal network based conflicts through communication based on putting aside the differences between groups and encouraging more effective communication behaviour designed to form an overall group (Sigmar et al, 2012, p. 301). The existence of higher levels of emotional intelligence and their application to the case of the BRC project would have been very useful in overcoming the issues encountered, and ensuring high levels of overall performance.

Another important factor which is linked to the development of emotional intelligence is the development of specific team working and team based communication skills. These are vital for effective team performance, as all teams need individuals who will act to drive communication amongst team

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