The San Jose Mine Collapse in Chile

Another possible path of action that Scanlan could have taken was to make his concerns public. Scanlan’s job is to serve as a public official. Therefore, in my opinion, it is all right in certain instances to make the public aware of potential dangers that may affect them and/or their loved ones. Scanlan had a lot of information and notes stating that the mine had hazardous conditions, were unsafe, and could possibly explode if the correct actions were not taken. This is the type of information I feel like the public needs to be made aware of. This could have possibly caused an outcry from the public to correct these conditions, as they are concerned about the well being of the people in the community and its workers.

Crisis communication is the most important aspect of external and internal organization communication. This type of communication ranges from image restoration campaigns to employee turnover. In the articles that I have analyzed, I discovered many examples of crisis communications and its importance. I will discuss the Bridgestone-Firestone Corporation's image restoration campaign and explain Benoit's theory of image restoration. Also, I will discuss how crisis communications fits into public relations models. Two examples for discussion will be how supervisors should convey bad-news to their employees, and group communication within employee turnover. My last example for this discussion will be Bill Clinton's image repair discourse.

About 4000 people were killed over 9000 that were injured that was this famous event you might ask? It was the loma prieta earthquake, also known as the world series earthquake. Taking place in san francisco 1898 this was one of the strongest earthquakes ever recorded in the bay area. This earthquake caused an estimate of 5.6 billion dollars for the total damage it had done .The person the was interviewed for this event was Mr.Demichel.he was about 10 when he felt the earthquake.

In Woodrow Wilson’s article “The Study of Administration”, Wilson arguments for a strong and effective public administration were based around two points. First, the fact that the governmental system had expanded greatly from when it first started and as a result had become more complex and had many more parts to it. Second, to split government between politics and administration, as there should not be politics in administration, instead let those who wish to be involved in politics concentrate on politics and those with expertise in the field administer the policies. The case study “The Blast in Centralia No.5: A Mine Disaster No One Stopped”, showed that a bureaucracy that is weak has the same affect on its constituents as no bureaucracy at all. As a result, after reading those two articles, I feel that there is a need for a strong and effective public administration system.

The objective of this case is to understand the importance of crisis management. This case is intended to make the reader consider not only financial implications at the time of the event but the effects on the long term strategies of the organization. Also, the case urges participants to think about the consequences not only on the customer but on those within the organization as well.

To the family of the trapped miners I would chose to use the face-to-face approach since such a sensitive matter at hand where their family member’s lives are at risk. The considerations that you need to keep in mind when addressing the family members is that many of them are going to be frightened and scared for the safety of their family members. You will want to have all your facts and be prepared to answer many difficult questions concerning the well-being of the miners and how long it is going to take to rescue them, as well as providing them with the facts about how this happened. A good thing to do in a situation like this is to offer

Financial assistance would be the number one need, spiritual, and counseling to help them cope with the accident. The company must keep the families updated with the progression of the rescue mission. The representative must make sure the information that will be communicated to the families is current and correct. However, the President Sebastiàn Piñera took the initiative to use his communication skills to inform and to keep the miners' families, and the community at peace.

Yet, if the support from the hydraulic jack wasn’t removed the night prior the cave-in could have been prevented, because the employees would have had more stable working conditions.

Crisis communication is an area of public relations that I find really fascinating. I enjoy learning about the proper steps that a professional takes when a company is pitted against a major crisis, and what they do in the face of chaos to turn the situation around and use the crisis in their own favor. One case study that exemplifies the degree to which a crisis can be managed effectively and a company can gain more respect by doing so is the case of the Chicago Tylenol Murders in 1982.

The miners had some idea of the risks of working in the Upper Big Branch mine however that is not enough for them to be held any responsibility for their own deaths. Don Blankenship had released a memo to the managers specifically stating to ignore wasting time responding to requests to fix things. Managers then would be afraid to object to Don Blankenship requests since they could get fired. During

Zaremba (2010) points out that “crisis is any unanticipated event, incident, situation, or development that has the potential to damage or destroy your organization’s reputation”. (P.234) This definition indicates two attributes of crisis: unexpectedness and destructiveness, so effective communication is crucial to manage a crisis. The Nuance Group, a successful management consulting company, with a reputation of experienced and highly educated consultants, was facing the crisis brought by its great “reputation”. As a consultancy, it’s their profession to market themselves. A glossy brochure with specific introduction of consultants’ information, which is the highlight of the company’s reputation, is a fabulous method to market

The changes resulting because of the disaster are numerous. It is foolish to even begin to imagine what the families of the miners are experiencing. Then there is the Greymouth

Pike River Mine tragedy took place on the 19th November, 2010 and resulted in deaths of 29 workers. Many factors led to this tragedy especially poor decisions made by PRCM and Department Of Labour. In this Report, many aspects of the tragedy will be discussed.

The series of ethical issues that took place leading to the disaster are complex, and other factors such as economic and political issues arose after the catastrophe happened. The purpose of this paper is to discuss the ethical issues that took place before the disaster happened, and investigate the moral obligations, social responsibility and justice at an individual and organizational level. The ethical dilemma is broken down into three categories, which include the company’s management priority to reduce costs and time, neglecting safety issues addressed by staff, human misjudgment and errors in neglecting pressure reading; and finally, overlooking the technical design flaws that were not tested by BP before installing to use. The

The theory explains that the value of public relations in organization and society lies in socially responsible managerial decisions and quality organization to public relations. Organisations must behave in ways that solve the problems and satisfy the goals of the stakeholders as well as the management in order to be effective. Good relationship with organisation’s strategic publics is helpful in developing and achieving goals desired by both the organization and its publics, reducing costs of negative publicity, and increasing revenue by providing products and services needed by stakeholders. Practitioners identify publics who are affected by or affect organizational decisions and communicate symmetrically with them to build high quality long term relations.