The Signs Of Shopping By Malcolm Gladwell

1203 Words5 Pages
To be successful in a capitalistic government, you must be willing to step on the heads of those who are below you, and claim their successes as your own. Advertisements within our capitalistic culture act as a way to force the customer into buying what the corporate overlords want you to buy. Anne Norton, author of “The Signs of Shopping” is a heavily published author, and has earned many awards in her field. In her essay, she explains how businesses use advertisement techniques to increase the profits in a retail store. Malcolm Gladwell, the author of “The Science of Shopping” is a staff writer for the New Yorker. In his essay, he explains how Paco Underhill, a retail expert, taught many Forbes 500 companies how to create more opportunities to up-sale to their customers. Norton shows how malls and other shopping outlets only want one demographic to shop in their stores, and Gladwell shows how stores utilize their internal structure to make more money. Both utilize a negative tone toward the business practices shown in the articles, and demonstrate the manipulation of the consumer with the usage of imagery within advertisements to show that capitalism is unethical. Manipulation of consumers in stores and other establishments, is at a new high. Capitalism acts as the encouragement to large corporations to use these controversial practices. Norton uses blunt language and Gladwell explains the significance of retail to show how capitalism encourages manipulation. Norton used
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