Essay about The Smal Package Express Delivery Industry

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Introduction The Small Package Express Delivery Industry is one of the industries where transportation and logistics giant, FedEx, is heavily involved in. Small Package Delivery pertains to a service wherein a company, which in this case would be FedEx, would accept payment from customers and other business owners in exchange of guaranteeing that their small packages would be delivered on or within a specified amount of time or a given schedule to their specified destination. Door to door small package delivery services have been a common service offering in this industry. During the early 70s, at a time when electronic methods of sending and receiving packages and other things such as information were not yet discovered or at least…show more content…
Introduction The Small Package Express Delivery Industry is one of the industries where transportation and logistics giant, FedEx, is heavily involved in. Small Package Delivery pertains to a service wherein a company, which in this case would be FedEx, would accept payment from customers and other business owners in exchange of guaranteeing that their small packages would be delivered on or within a specified amount of time or a given schedule to their specified destination. Door to door small package delivery services have been a common service offering in this industry. During the early 70s, at a time when electronic methods of sending and receiving packages and other things such as information were not yet discovered or at least popularized, people had to rely on something to get their messages and packages across. It turned out that that something was the package delivery industry. The objective of this paper is to discuss how the Small Package Express Delivery Industry evolved, focusing on how the American company Federal Express participated in its growth and evolution, and how it survived a decades-long battle with its competitors such as the United States Postal Service (USPS), the United Parcel Service (UPS), and the already dormant company in the small package delivery industry, DHL. Analysis of the Federal Express’ Value Creation Frontier The United States-based Company Federal Express is a package delivery and logistics company that has been one of the

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