The Success Story Behind Ericsson's Reliable Cloud Platform

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Ericsson Case Introduction Ericsson is the world's leading provider of 2G, 3G, and 4G mobile technologies and services that provide for over two billion subscribers (Amazon, 2012). They were one of the first companies to take advantage of Amazon Web Services (AWS) to drive cost reduction measures, automate software updates, provide remote access, and also provide on-demand availability. Working with RightScale, a cloud consulting firm, Ericsson was able to overcome security concerns as well as benefit from the scalability of the platform. This paper analyzes a few of the factors that lead Ericsson to successfully build a reliable cloud platform. Cloud Computing There are a variety of definitions that are associated with cloud computing. However, the importance of how the technology is transforming business models greatly exceeds any specific definition. There are three components that are usually cited in any definition of cloud computing (Gabrielsson, Hubertsson, Mas, & Skog, 2010). The most commonly known component is the Software as a Service (SaaS). This allows organizations and consumers the ability to use software on demand and be billed for the usage on a per use basis. Figure 1 - Cloud Connectivity (Gabrielsson, Hubertsson, Mas, & Skog, 2010) Cloud computing also encompasses Platform as a Service (PaaS). An example of this could be an entire organizational email platform that runs on the cloud structure. The PaaS is also commonly used interchangeably with

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