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The System Development Life Cycle

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Introduction ARC is an established brand that operates in the car racing industry. They are based in Australia with a customer base, both locally and internationally. The organisation is planning to expand to Hong Kong and Shanghai during the coming year. They developed a system to assist them with their customers, which was growing tremendously. ARC integrated with Wincarz, which is a smaller yet successful organisation in the racing car industry. WinCarz used an off-the-shelf- CRM system to manage the customer relations. The integration allowed them the freedom to combine operations, personnel relations and systems together, and operate under the ARC banner. The integration of the CRM systems of ARC and WinCarz created conflicts. The following report discusses the appropriateness of the integration in a technical and business perspective. 1. Immediate Integration Recommendation SDLC methodologies are the steps that a developer works by to have a highly structured procedure running during the development of any software. (Massey and Satao,2012) The stages of the system development life cycle requires research, observation, dedication and user focused development. ARC and Wincarz may have had different protocols they worked by, and this makes their company systems least a little bit different to the other. Simply, the research or the dedication put for the development/customization of the initial systems would be unrelated, making developing a system with the best of both

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