The Theory Of Conflict Management Theory

2125 WordsAug 10, 20169 Pages
The disagreement displayed in Scenario 10 is categorised as process conflict as it relates to how the work is done in a business. Looking at the interactionist view of conflict, some process and task conflicts can be seen as constructive and functional to employee performance. However the process conflict in this situation is impeding on work relationships leading to unproductivity. It is essential that a solution is made before workers become unhappy and lose motivation. Further harm can occur if the issue is not dealt with in a timely manner, as a process conflict can shift to a relationship conflict, which is significantly more harmful. 1.2 Describing and Explaining Conflict Management Theory After thorough research on conflict management theories and approaches, it has been found that modern conflict management theory is the most appropriate. The modern theory of conflict management incorporates past theories from Thomas, Blake and Mouton, Renwick, Rahim and Hall models and theories and combined them to create a superior theory. After collecting research on the different theories it was found that they all had the same underlying structure and could be grouped into the same categories. Through five different theorists each individually proving they were correct, however by collaborating them to create the modern conflict management theory proves even more substantial. Figure 1.1: The modern conflict management theory. There are five common modes for responding
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