The Theory Of The Expectancy Violation Theory

Each person is a social being and is aware of the environment that they live in. People learn from their experiences as well as from observing others. When children learn about their environment first hand or by observing another, negative and positive behaviors are reinforcement. If a child does a behavior and receives a reward for that behavior, the rewarded behavior is reinforced. Similarly, when someone witnesses negative consequences based on their behavior, they tend to modify that behavior (Schmied & Tully, 2009, p. 9).

In today’s society, norms are expected by everyone. According to the book Essentials of Sociology a Down- To- Earth Approach, Hansen states that norms are expectations of "right” behavior (Hansen, 2014). There are also two forms of norms that may be strictly enforced or not. There is folkways and mores. Folkways are norms that aren’t strictly enforced while mores are strictly enforced for essential thought to care values or the well-being of a group (Hansen, 2014). Along with a norm and the two types, there may also be reactions to it. These reactions may be positive or negative and termed as sanctions. Sanctions are either expressions of an approval given to people for upholding norms or expression of disapproval for violating them (Hansen, 2014). In conducting a norm experiment, the terms were put to a test. The experiment consisted of an observed norm violation and an individual norm violation. The experiments resulted in what I had hypothesized. My hypothesis consisted of sanctions of the norms that were conducted.

Furthermore, criminal behaviour is learned, and when this behaviour is been taught, it entails techniques of committing the crime which at times can be complicated and other times quite simple; ' the specific direction of the motives, drives, rationalisation and attitudes.' (Newburn, 2013, pp. 394). Although this theory is rarely used when theorising white collar crime, it is nonetheless an important factor in many offending. For example, a study carried out by Geis of an electrical equipment company found that a lot of manufacture encouraged price fixing by their employee as a way of coping with market pressure. Geis pointed out that these activities was an established way of life where those that are involved learns attitudes and rationalisation that favour and support such misconduct. (Newburn, 2013). A second theory was given by Hirschi and Gottfredson, which is called the Self Control Theory. This theory focus on human nature and the significance of gratification. The central idea of this theory is that individuals peruse self interest and self gratification and the avoidance of pain. In regards to this theory crime is seen as a way in which individuals maximise pleasure and minimise pain. Furthermore, they argued that the differences that there are between those that chooses not to be involved in criminal activities and those that choose to

Thus, if employees are treated in a Theory X manner, they will become lazy. If they

Negative reinforcement is removing an unpleasant consequence when a behavior is exhibited in order to encourage said behavior. This was shown when

Defiance Theory is when the offender feels powerless and believes he/she will be humiliated. The experience of being exposed to disapproval of their behaviour may provoke some levels of deviance, however, as the session progresses and the offender expresses his/hers feelings, empathy develops between the parties, the environment becomes more reconciliatory, thus reducing deviance.

Social exchange theory includes the following concepts: success, stimulus, value, deprivation, satiation, aggression, and approval. Homans defined each of these concepts explicitly in his book and various articles. The success concept which he defines is the principle of reward. (Homans, 1983, p. 33) While stimulus is defined when a stimulus presents itself and it resembles a previously rewarded activity, that individual is likely to repeat that action again. (Homans, 1950, Chapter 4) Homans defined value as a system of rewards and punishments. (Homans, 1983, p. 32) Deprivation and satiation was defined as the more often a reward has recently been received, the less valuable further rewards become. And if forced for a long time to go without a certain reward, an individual will lose interest and move on. (Homans, 1983, p. 33) Lastly, aggression and approval falls under the principle of distributive justice. When behavior does not receive the expected reward the response is anger. Yet, when the individual receives a greater reward than what is expected or does not receive punishment he will be pleased. (Homans, 1950, Chapter 4).

According to criminologists James Q. Wilson and George Kelling, “… crime is the inevitable result of disorder.” (qtd. In Gladwell, paragraph 2). Wilson and Kelling are the masterminds behind The Broken Windows theory. The theory states that is a window is left unfixed after it is broken, people will come to the conclusion that there is no control. If that happens, more windows will be broken signifying that anything can happen. Dress code violations, mass shootings, and police brutality encounters are examples of broken windows.

This theory explains why individuals stop offending and accounts for the reward systems that are in place. Bad behavior may look appealing in situations only where the response to that behavior is beneficial to the individual. On the flip side, when good behavior looks rewarding in a particular situation, the individual will conform to what is acceptable (Moffitt 1993).

A behavioral contingency is a temporal relationship between behavior and a consequence. A contingency exists when there is a casual relationship between two things and to be contingent implies to be caused by. This relationship is often captured by the “If…, then…,” statement. As an example, if you don’t come on time, then you cannot get the gift. Here there is a temporal relationship between the behavior and the event that follows it. The intended consequence from this situation is considered as a punisher. A contingency that works as a punisher must have a behavioral contingency. For a contingency to be reliable as a punisher there must be a link between a specific behavior and the

Expectancy Violations theory was created by Judee Burgoon in 1978. Since that time, Burgoon and a number of her associates

“Expectancy violations exert significance on people’s interaction patterns, on their impressions of one another, and on the outcomes of their interactions” (Burgoon 1993:40). In other words, Judee Burgoon, founder of the expectancy violation theory, concluded from various experiments that people evaluate communication with others in a negative or positive regard, based on their expectation of the interaction and their opinion of the communicator. When people do not act in accordance with ones expectations, one resorts to evaluating their communication behavior, be it verbal or non verbal as well as how this behavior makes one feel. The following essay will further explore and explain the

All of these entail delivering a specific consequence following a desired behavior that increases the likelihood that the behavior will continue or increase in the future.

Throughout the semester, we have studied numerous communication theories. Their purpose is to help understand exactly what happens when we interact with others. We might not necessarily agree with all of the theories, but the idea is to develop tools to evaluate situations we may encounter. Often, when the theories are explained in the readings or lecture, it is beneficial to apply the concepts to a "real life" situation. Using this approach, I will use a situation that many of us have faced, or will face, and analyze it according to a particular communication theory.

Skinner was a behaviorist who wanted to provide a method for understanding human behavior, thoughts, and emotions. Skinner believed that classical conditioning was to simplistic to be a complete explanation of the complex human behavior. Skinner believed the best way to understand any behavior is to look directly at the causes of an action and its consequences. He defined this approach as operant conditioning. Operant conditioning is defined as “ the idea that behavior is determined by its consequences, be they reinforcements or punishments, which make it more or less likely that the behavior will occur again” (B. F. Skinner, 2011). The behavioral model observes human behavior as a practical and useful response. This model acknowledges that every behavior has a purpose and has advanced from the earlier stages of a person's understanding. Skinner created a way to allow individuals the ability to avoid negative behaviors. His theory uses positive and negative reinforcements while covering affective punishments to make sure a student's bad behavior does not turn into a pattern. According to our textbook, “one defining characteristic of the behavioral model is that it views behavior from a functional perspective in terms that are both measurable and observable (Wheeler, 2014,p.17).”