The Theory Of The Johari Window Model

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According to Scott (2004), the confrontational model type of conversation enables a person to confront a difficult problem courageously, compassionately, and skillfully. This is because one’s learning is provoked, and one’s interpersonal relationship becomes enriched. Furthermore, conversation and confrontation both start with the concept of with, however, the fierce type of confrontation is usually not when one fires at someone else from across a room. Instead, it involves two people who stand together side by side, and look at the problem together (Scott, 2004). The main concept of the Johari Window model is that, when there is an open, two-way communication between individuals. This usually improves interpersonal effectiveness because information is mutually held and freely shared (Little, 2005). According to Little (2005), a person should try to close down all other quadrants (e.g., blindspot, façade, and unknown), and should try to increase the quadrant called the arena. This is where two people see and comprehend how they are communicating with each other, in that, information is known -by-self and known-by-other (Little, 2005). For instance, the current learner had a situation that one might call a façade, in which, there was information known –by-self, but not known –by –other, but this was not on purpose. This is where the other person might see the person with the information as untrustworthy and even political (Armstrong, 2005). Thus, one should be cognizant of
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