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The United Methodist Village: A Case Study

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For Patrick Noonan, his 13-year tenure as executive director of The United Methodist Village has been time well spent. “It’s been a great experience,” he said. “It’s been great because of the residents and employees that work here, past and present. Of course, some residents I’ve known for a long time and some of them have passed on, but I’ve developed a lot of friendships over the years because of my role. I’m grateful for that opportunity.” Noonan began his time with The UMV in September of 200 when the board of directors for the senior living facility hired Life Care Services, a company specializing in the management of senior living communities, to help run their community. Noonan, who has worked for Life Care Services for 18 years, …show more content…

Noonan said the accomplishment at the facility he’s proudest of is his work employee training. “We spent a lot of time on training, in particular in the areas of hospitality and quality care,” he said. “We work very hard with our staff. The staff members who are here and have stayed a long time really understand what it means to be of services to these folks, and our reputation in the community says that.” Even though he works for Life Care Services, Noonan reports to The UMV’s board of directors, which Noonan said he admires. “I think that the board of directors are really top notch,” he said. “They volunteer their time and their experience for the betterment of this community. They don’t take any money for doing it. They do it for doing God’s work, and they fell this is a good thing to do…. They’ve done a terrific job doing that.” Noonan will soon leave the community he has come to know, however, to take a similar position with Life Care Services in …show more content…

1, he will work at The Glenview at Pelican Bay retirement community in Naples, Fla as the corporate operations director/executive director. In that role, similar to his current one, Noonan will oversee “providing services for the independent living side of the condo association, making sure the quality care and skilled nursing is meeting or exceeding our standards and making sure we are providing good home health care for the surrounding community,” he said. Rick Exline, executive vice president and director of senior living management at Life Care Services, approached Noonan about the opportunity at a company conference. “He thought I’d do well in this community,” Noonan said. “We wanted to bring a higher level of service, and he felt that I had the experience and the knowledge to make sure that we have high resident satisfaction and also high board satisfaction. They felt I would benefit personally and professionally from the move, so I accepted that challenge.” When Noonan leaves, after his going away party at The UMV on August 18, Anita Martinez will assume his position after Labor Day. In the interim, a department director will serve as the executive

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