The United States Postal Service Ecommerce Stratagem

Especially in urban cities buzzing with the latest technology, many would agree that, “you don’t need a full-service post office every few blocks in New York, for example” (Source A). In addition, I spend every summer with my dad in Chicago, and because there is a USPS post office right around the corner of our apartment building, I have noticed from passing it every day that it is the one store on State Street that is empty 90 percent of the time. In my experience, Postmaster General John Potter is correct in wanting to “close and consolidate 154 post offices”, significantly reducing operating costs and employment. Strategy is key; by shutting down the offices with the lowest production and necessity, USPS will no longer be uselessly spending money.

Not only is the USPS delivering less and less mail each year thanks to the internet, the business is also spending too much on gas due to gas prices steadily going up. When each postal truck has to visit several neighborhoods, using about a tank of gas every other day, the cost of transportation starts to outweigh the actual profit being made. McDevitt supports such a statement by saying, “It’s [the USPS] being pummeled by the high fuel costs.” In a nation where people are becoming more and more concerned about the environment, such a high use of gas is even more of a problem. Also, the junk mail received is troublesome and often times annoying, which is incredibly frustrating since there is no way to stop it from getting into the mailbox. So much money is being spent on the transporting of useless mail to millions of people who would rather not be receiving it, and there is no way to profit from the. If it wasn’t already believable enough, numbers speak louder than words, and the numbers provided by the USPS exemplify just how real the loss of the company is (Source B). Since 2000, the number of pieces being transported to mailboxes around America has decreased by more than 40 billion pieces. With such a loss in business comes a decrease in the overall revenue for the company. So, it is surprising that there have been barely any changes to the way that the USPS is catering to the new society that it is supposed to be servicing. If the USPS would like to start making a profit yet again, the business needs to consider taking a step into the digital world along with reducing their

USPS caters the mail and package delivery services to a mass of different customers. It has different variety of services depending on what the customer wants. So customer segments are divided according to the type of services the USPS provides.

The USPS has not implemented many aspects of change and they have not dealt with the technological change well. Ever since Email and text messages became the man way to communicate and send information, the USPS took a major hit with profits. Instead of having this work against them the government needed to makes changes within their own systems. Certain companies have contacts with UPS and FedEx when it comes to shipping. The USPS is not allowed to enter into any type of contract which is why, when the internet and online shopping became big these companies jumped on it. The USPS just stayed back and didn’t try to implement any changes. They need to research how they could incorporate technology into their business structure and make needed

In order to boost finances, the USPS should convert its old fashioned system to the modern technological way of sending and receiving mail. Recently, the USPS income has decreased by a substantial amount.“The

All the way back in 1691, a man named Thomas Neele was able to receive a twenty-one year grant from the British Crown for the very first North American Postal Service. The grant would allow him to “erect, settle, and establish” an office that would receive and dispatch letters and packets. The office would “receive, send, and deliver” the same for a money fee. By February 1692, the first official postal service in America had begun (Wikipedia 2).

The United States Post Office began in 1775, with the intention to create a bond across the nation and allow every American access to affordable mail delivery service. (S1) Over the years there have been many changes in the way people communicate. Gone are the days when the only way to send a written message was through the mail. Technology has given us many new ways to keep in touch with each other from email, to text messages, and even instant messages. Unfortunately, for the United State Postal Service, these advancements, which have little to no cost, mean a great loss in revenue for them. Since 2006 the Post Office has not turned a profit, which leads many people to question whether their services should be privatized. (S2)

The United States Postal Service is a natural monopoly in the delivery of first class mail, as the 1970 Postal Reorganization Act prevents any other firms from delivering letter mail (Jaag, 2014). The reason for this was to allow one firm to specialize in mail delivery; therefore being the most efficient way to ensure the rest of the country received their mail on time. After all, receiving mail in a timely manner is critical for society to function. Imagine if everyone received their bills and letters weeks late? However, the USPS has begun to face a dilemma in recent years, in that it is seeing a sharp decline in revenue (Carbaugh, 2011). Not only is this bad for the postal service, but consumers will suffer as well because the postal

The United States Postal Service has been struggling for due to the competition that is available for people to send their packages through other companies. Although, the revenue may have increased the financial state of the postal service is still at a significant lost. USPS needs to make changes in order to be better equipped to make important decisions and adjust practices to meet the demands of competition. The postal service can increase their profits by changing the organizational structure, performance appraisal and the organizational design.

The Postal Service was created by the British Parliament in 1711. In 1775 the United States postal system was established by the second continental congress with Benjamin Franklin as the first postmaster general. The Postal Service sends mail to people and businesses in the U.S. but also delivers packages. The White House is one of the postal service's biggest accomplishment because if it wasn’t for them you guys wouldn’t get mail or letters or communicate to one another from different states. “The Postal services delivers mail six days a week to nearly 143 million addresses. Every year this number increases by 2 million” (Joe Baca).

As electronic mail and new technologies start to become more popular, the demand for the services of the United States Postal Service decreases. People tend to favor the convenience of instant messaging rather than spending the time to physically write out a measly letter. Because of this drastic change, the flow of total mail volume and USPS workers has gone down over the past decade. This loss has affected the USPS and in turn affects the service consumers receive from them. However, in order to make up for the loss of revenue in these desperate times, the USPS should begin to consider restructuring its company.

Nowadays, a majority of people use online forms of mail, but the United States Postal Service is still used to send bill statements, letters, and packages. The USPS has been utilizing the same form of delivering mail for hundreds of years which is why many people say that this certain branch of government should be restructured to fit the needs of modern times. The postal service needs to be restructured in order to minimize the finances of the economy and make the environment a sustainable world for future generations to live in.

At one point or another, we have all held and opened a piece of mail. Whether it was a birthday card, a letter from a friend, or even a bill, we have all held a piece of paper that was sent from somewhere else. Even in the age of Facebook and email, it is likely that you have held a piece of mail and most likely, the way it got from point A (the person sending the mail) to point B (the person receiving the mail) was through the United States Postal Service, or the USPS. In the past decade, the postal service has experienced a decreased volume in their letter mail. In fact, for the postal service, the volume of this letter mail has been "falling at a rate not seen since the Great Depression" and it is believed to be because the

Mail has been around since the beginning of the United States and was once the number one way to communicate with others far away. Now in modern days, the United States Postal Service(USPS) is outdated and considered inferior to other communication tools like email or text messaging. The people of today fancy the fast and artless rout of communication, but the “old fashioned, hand written letter” can be resurrected if vital changes are made to the United States Postal Service (source F). The USPS should modernize itself to catch up with today’s world and remain as a source of jobs and services to the people of the United States.

By early 1999, UPS was connected with some 15,000 customers who had downloaded UPS's Internet Tools for integration in to their web sites. UPS is the shipping industry leader in e-commerce. A Zona Research study found that UPS delivered 55 percent of online purchases during the 1998 holiday season. In addition to shipping for six of the top 10 Internet retailers, UPS handles the largest percentage of business-to-business movement of production inputs and inventory. Over the past 10 years, UPS has spent over $11 billion on information technology systems and services that allow them to compete in the digital age and to provide the electronic connectivity and flexibility the customer’s demand from them. It's an investment that has allowed UPS to connect with customers in a number of different ways. UPS connects through online shipping and tracking services, through mainframe to mainframe communications, by integrating our shipping and tracking