XIII. Discussion
1. The University of Mississippi brand was strong enough to withstand scrutiny and undergo brand image changes (Customer Loyalty). During the image revamp, enrollment and the numbers of minorities increased. Statistics indicate no decline in enrollment from 2003 until 2016. Institutional research cited an increase in enrollment of over 38% in the past decade, and by 14% in the past five years alone (University of Mississippi Office of Institutional Research, 2016). Other reports also indicate no drastic decline in merchandising sales. Again, even though this growth in enrollment cannot be directly related to Ole Miss racial image changes, the researchers can conclude that it had no negative effect on enrollment or merchandise sale. This is because of the University’s strong brand. Overtime, the institution has attracted a strong customer base. Fans were willing to stay loyal because they were consistent and delivered on their brand promise. They were willing to stick with the brand even through negative instances (Aaker, 2014). The brand is also strong because it identifies with a clearly defined target audience and their distinctive culture. This has continued to set the brand apart from others. No matter how controversial, the school’s brand is rooted in particular time and a place- The South in the 1800s. The institution is a marketplace for the existence of that very culture (Hakala & Lemmetyinen, 2013). It has used that culture as a conduit to
retention and graduation rates, the NCAA rolls out new rules and regulations”. Black Issues in Higher
At this school, education was not thought of as a priority, at least not academic education. Instead, students educated themselves on the hippest trends of the streets. For example, if you wanted to make it through Waters without being made fun of or “joned,” you had to wear what was socially acceptable in the black community, you had have your hair a certain way, you had to wear certain types of shoes from certain stores, and you even had to walk a certain way in order to show how much influence you had.
Q1. For this case, involving some exploratory research, Exhibit 12a and 12b show the segmentation and descriptor variables used to collect data for the segmentation analysis. Comment on the appropriateness and comprehensiveness of these attributes. What would your team change in this questionnaire and what other segmentation and descriptor questions would you recommend to ask to respondents for a better segmentation and targeting strategy?
We 've designed our schools as small, individualized, and relevant to today 's workforce needs. Our first campuses were in partnership with
We live in a culture of superficiality, with an abnormal focus on the aesthetic. In the case of Mira Costa, this exists both within and outside of the school. Students, parents, and administrators alike prefer to acknowledge the fact that Mira Costa’s 2012 API score of 913 places it within the first percentile of state schools (School Accountability Report). This is with little to no regard to the fact that up to 4.6 percent of its college bound students dropped out after a year of enrollment in the 2010-2011 year (School Accountability Report). Given this, it is not hard to come to the assumption that despite statistic proof of post-high school failure, Mira Costa is still considered one of the greatest.
Why is UMS-Wright special? UMS-Wright is much more than a name. It is honor, integrity, perseverance, and the future. From K-5 to senior year this school has developed our character. At times, it may have seemed repetitive. Some of us deem the countless assemblies, advisory classes, writing of the honor pledge and speeches on value unnecessary. This is where they are wrong. Most schools have one basic goal, to teach. However, they do not teach character. Character must be developed, it must be introduced not forced, it must influence not dominate. Our school has done this in exceptional and even sometimes subtle ways. Words of wisdom painted on the wall for everybody to see, where we instinctively repeat them in our head when we read them.
Furthermore, within such a close-knit community, the students themselves respect one another in a way that is often lost. With heavy social activism spreading across schools these last few years, there have been issues of over-sensitivity, aggression, and the want to suppress the free speech of students with unfavored opinions. Opposed to falling into these problems, the students at Bates respect each other's opinions in the light of wanting to educate each other as equals. The annual Sankofa production is a good example of this. One of the co-director’s last year even said that, “you cannot yell at someone who is not educated about something.” In my search for colleges, I was drawn to Bates because it embraces the classic features of a great liberal arts school while creating a warm environment where the students, the faculty, and the administration all honor each other with the collective intention of bettering the
Discuss what is meant by the term “customer orientation”. Illustrate with examples how companies demonstrate their customer orientation by reference to at least two elements of the marketing mix.
“To become different from what we are, we must have some awareness of what we are” (Hoffer). The University of the District of Columbia brand is well known to most of the current faculty, staff, students, donors, opinion leaders, and community residents. On the other hand, the awareness of The University of the District of Columbia brand is not known to prospective students, faculty, and staff in the surrounding areas of the city. If I had the chance, I would market the UDC brand with thirty second infomercials, and distributing statistics and facts about UDC to local high schools graduates. Being more aware of what UDC stands for and how we are perceived by others plays vital role in promoting the great benefits that we offer. “The big challenge in branding a “living, breathing institution” rather than a product, says Blair Garland, director of marketing at Roanoke College (Va.), is that the lives of its students, parents, alumni, faculty, and staff are intimately tied to it” (Business, 2008)
Many colleges set themselves apart whenever they adopt different sports and the school spirit that goes along with it. Mottos, school colors, and a mascot unite the students and embody the school’s spirit. When a student exhibits pride in their school they are more likely stay in school longer, get better grades, and become alumni. With all these benefits it is hard to see why Madisonville community college does not have sports or school spirit. Dr. Jay Parrent, dean of student affairs, has assigned my group to find out if school should adopt a motto, school colors, and a mascot. We propose that Madisonville Community College adopt a school motto, school colors, and a mascot which would increase
As I prepare to graduate from Emil A. Cavallini Middle School, I feel tremendous pride for being waitlisted at an institution where academic achievement and social as well as moral values are prioritized. Exeter’s high standard of excellence would encourage me to compete against myself, while the collaboration necessary in the Harkness system would prepare me for the world. When I first walked onto the campus, the culture was in no short supply. By simply talking to my tour guide Jack, I felt a sense of belonging like no other. He was very helpful, welcoming, and relatable; we laughed at the same things and he astonished me with every experience he spoke of. Even though Jack attended one of the most respected schools in the country, he was very humble. From his words, I knew that Exeter was a place where I could not only learn, but grow as a person as the near-culmination of my
Brand competitors and the diversity of choice that is available to consumers, puts brands under pressure to offer high quality products and service, excellent value and a wide availability (Clifton et al., 2009). Brands must differentiate themselves from the competition and create an unforgettable impression.
First of all, a strong brand can be seen as the condition for organisations to expand products, offer more service, and introduce new products (Chernatony and McDonald, 2003). Secondly, a strong brand can lead to growth marketing communication effectiveness (Keller, 2009). ‘To build a strong brand, the right knowledge structures must exist in the minds of actual or prospective customers so that they respond positively to marketing activities and programs in these different ways.’(Keller, 2003, p. 140) Furthermore, Kay (2005) asserted that the strong brand can be seen as a resource of management, which make brand extension easier and useful to build distribution network. Companies are not treated by the intermediaries (Chernatony and McDonald, 2003). Moreover, companies are comparatively easier to change price if they have strong brands. As Henderson, et al (2003) said, a strong brand can allow for premium pricing even still remain loyalty customers, which help companies to survive in the intensive competitive market.
1. A brief history of the brand: origins, key stages in its growth , etc.
The word ‘brand’ is derived from the Old Norse word brander, which means to ‘burn by fire.