The Value Of Interpersonal Skills

As Sole describes in her book, Making Connections: Understanding Interpersonal Communication, ” Listening involves hearing, but it is much more than just the physiological act of your ears perceiving a sound and transmitting the auditory sensation to your brain. Listening is a complex psychological process that can be defined as the process of physically hearing, interpreting that sound, and understanding the significance of it. (Sole,K. 2011)

To achieve the pinnacle in any endeavor or undertaking one must start with a solid foundation. My foundation for effective communication began when I took UNV-104 21st Century Skills: Communication and Information Literacy at GCU. One of the first concepts discussed was listening. Many times, we are in a conversation and we hear what the other person is saying, but we are not comprehending. Generally speaking, listening can be described as hearing and

Define “listening.” 3 points. Listening is defined in the Interpersonal Communications book as “a complex process of selecting, attending to, creating meaning from, remembering, and responding to verbal and non-verbal messages. List the six steps of effective listening as discussed in class.

The first reaction of most people when they consider listening as a possible method for dealing with human beings is that listening cannot be sufficient in itself, Because it is passive, they feel, listening does not communicate anything to the speaker. Actually, nothing could be farther from the truth.

You can be counted on to follow through with all assignments thoroughly and on time. Your program interpretations help clarify most aspects of eligibility processing as well as the possible problems associated with it. You are customer service orientated and keep this a priority when dealing with staff. Your evaluations are completed timely as well as the ones your staff are responsible for. You ensure all trainings in your section are also completed. In this rating category you exceed agency expectations.

The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.

What is active listening, it the process of information, which uses all of our senses to convey a message through perceiving of sound? Our, hearing, smell, taste and touch are part of our senses that we sometimes use without knowing we are doing it. Moreover, listening correctly, can be a crucial part of encoding and decoding the message, for clarification and understanding what the message is conveying. While deciphering messages, you get a sense of understanding what the message is trying to express. Next, is trying to remember or recall what the message is so that you can retain it. Also, evaluating what you hear and decoded or deciphered it is essential to understanding what the message is. When we actively listen, there is some paraphrasing during this process, where you have to restate the information given by the speaker into your own words. Lastly, responding to the message with an answer, it could be for learning purposes, personal, enjoyment or even employment, it is important to listen to ensure understanding actively. As we respond, there is an answer and feedback given (DeVito 2016) as a response.

A report on the interpersonal skills of listening, questioning and feedback and the benefits of these in the engineering field

Listening is more complex, and it encourages one to analyze and think about an idea, rather than to simply accept it (or “hear” it). Hearing is a skill that is beneficial for every aspect of life. As long as we have our ability to hear, we will always perceive different sounds, music, and voices. Listening, however, is beneficial to us in specific instances. It is important for us to attain good listening skills in education, the work force, and in our relationships with others in order to succeed. Good listening in education will bring about confident participation in class discussions; good listening in the workplace will lead to cooperation and good teamwork among colleagues; good listening in relationships is healthy and positive, for it is important to hear what an individual has to say in order to know how they feel.

Listening is more than just hearing. The process of listening involves receiving and constructing meaning, and responding to verbal and/or nonverbal messages. In other words, listening is not always easy and being a good listener is all about developing listening skills. To receive messages appropriately we have to listen actively. Active listening can be broken down into three important skills; first of all you have to reflect the feelings that the person is communicating, secondly reflect the content that they are communicating and finally ask good, meaningful questions.

The Merriam Webster dictionary defines listening “as paying attention to sound”, but in the business world the more specific definition provided would apply: “to hear something with thoughtful attention, give consideration” (Merriam-Webster Online, 2015) In the world of business, the concept of active listening expands upon the basic concept of listening. Active listening requires the listener to pay full attention to what is being said, making sure there is a clear understanding of what has been said, asking questions for clarifications and not interrupting the speaker (“Active Listening,” n.d.) Great care and consideration is required to be an effective active listener. Cultivating effective listening skills allows messages to be clearly understood so that correct and appropriate action can be taken. Listening is the foundational skill that is the bedrock of all of the other interpersonal skills, therefore poor listening skills can affect one’s ability to effectively negotiate, coach, interview, or provide adequate feedback. The Language of Caring program is geared

The definition of Listening is a skill that one uses to effectively receive and understand a message that someone or something is communicating to them.

According to English.com (“What is Listening? | English Club,” n.d.), “Listening is receiving language through the ears. Listening involves identifying the sounds of speech and processing them into words and sentences”. Listening is the first of the four language skills which are: Listening, Speaking, Reading, Writing. It is usually the first language skill that we learn. The definition of listening skill is therefore the act of hearing attentively (“Define Listening Skills | TutorVista.com,” n.d.). We listen for entertainment, information, to understand and learn. Good listening requires self-awareness because the mind gets destructed easily. (“Active Listening,” n.d.).

Although emphasis usually lies on being a competent speaker, listening is a key skill that many business personnel do not exercise enough. For cross cultural communication, attentive listening is critical to be able to understand meanings, read between the lines and enable to empathize with the speaker.

Interpersonal Intelligence, the ability to understand, read and empathize with others, is a key skill in being an effective manager. Knowing your communication style, understanding metacommunication, visual kinesic and vocal kinesic communication components, knowing the difference between good and bad communication elements, and understanding roles and procedures for effective group and team building are essential elements of Interpersonal Intelligence.