The Various Market Expansion Systems of DKSH Hong Kong

Case Study Assignment KL Worldwide Enterprises Inc.: Putting Information Technology to Work Submitted by Mark Lemoine September 14th, 2012

The quality of their product has attracted customers on a global scale. The company employs information technology and information systems in order to deliver quality information to its customers. Incorporating such things as information technology and information systems in their strategies helps them in gain a competitive advantage over their rivals in the optical industry (Jones & Biasiotto, 2009).

“Smart-Toys-Smart Kids” is a toy manufacturing company. They are providing toys to retail stores in the region. The company has 500 employees. The CEO of the company Fred is looking for alternatives to streamline B2B transactions between his employees and the retail stores. Fred's information systems department has presented him with two alternatives for developing the new tools for better customer service with the retail stores.

Currys PC World offers efficient feature to the customers and business management, as the feature of information density helps organisation to attain the quality information regarding their existing customers and prospects. In the similar context, it supported organisation in reducing the cost associated with the collection, processing and storage of information about customers. At the same time, timeliness as well as accuracy of transacting information from customers to management has greatly enhanced the opportunities for organisation to penetrate in the global retail market (Salunke, Weerawardena, & McColl-Kennedy, 2011).

Tesco is one of the leading supermarkets in United Kingdom as well as is a second largest retailer in the world right after Walmart. Tesco is considered as a multinational grocery and general merchandise retailer headquarter. As Tesco had been grown and developed and the retailing market has changed over the past 78 years, Tesco has bring in variety of technology systems to help the company in performing task at different level management which rom the operational level to the executive level. This is the structure that the system allowed the business to run smoothly and to ensure that zero mistake decisions are made and the reports are composed for effective management. Therefore, there are two of the information technologies or information

Managing and coordinating the day-to-day activities to ensure maximum customer satisfaction, competency, and efficiency requires a customer service department to be knowledgeable about the many operational aspects of the company – marketing, labor, and communication factors all play an integral part with regard to the company’s complex and competitive relationship within the supply chain (Heidelberger).

- their information-based system collects and analyzes the information which helps them market to their customers as it attracts various aspects of customer's needs

In this paper I explain what opportunities Kudler Fine Foods has in terms of information technology, and describe how the company might benefit from implementing enterprise-wide computer information system.

It can be argued that more tiers can increase the number of banks to involve, thus

In this paper this author will enact the role of a senior business consultant within the phantom corporation, Savvy’s Inc., an upscale brick and mortar department store, expanding its online capabilities. The company is seeking to gain better traction in customer satisfaction and loyalty. Current yearly revenue for the business is $5 million. Management predicts the trajectory of yearly revenues for Savvy’s to top $20 million per year with the infusion of current technology. As the senior business consultant for Savvy’s, this writer’s paper outline begins with an introductory statement of the company, including its organizational vision and mission. The paper proceeds by specifying the current situation of the company regarding technology and security aspects. Additionally, this author will determine the information technology personnel roles necessary for gaining better traction of customer satisfaction and loyalty. Next, a SWOT analysis will be conducted,

Every organisation requires goods and services from external suppliers or providers as no company is an Island. These goods are to be acquired at the right time, right source, right quality of materials, right quantity and also these goods are to be of the right price in order to give the organisation an advantage over its competitors( competitive advantage) allowing it to generate greater sales and retain more customers than its competition. We will be looking at HEWLETT-PACKARD. Hewlett-Packard emphasis has gone beyond just reacting to the needs of users as and when they arise, to a forward looking proactive approach. This reflects the contribution that the management makes.

Every organisation requires goods and services from external suppliers or providers as no company is an Island. These goods are to be acquired at the right time, right source, right quality of materials, right quantity and also these goods are to be of the right price in order to give the organisation an advantage over its competitors( competitive advantage) allowing it to generate greater sales and retain more customers than its competition. We will be looking at HEWLETT-PACKARD. Hewlett-Packard emphasis has gone beyond just reacting to the needs of users as and when they arise, to a forward looking proactive approach. This reflects the contribution that the management makes.

As with any organization the key to success are many. It’s a matter of determining which keys fit the door of success and focus of the organization. Technology is continuously expanding therefore producing more advanced tools to better organize, communicate effectively and provide efficiently the highest quality of work output by employees. Taking on the task of assisting with the launch of a new e-commerce unit, it is important to recognize that are going to be the determining factor so success.

The information technologies contribute to the business success of the companies through immediate responds, first to the needs of the customers on how the company will satisfy each and every customers and the monitoring of the fast changing trends in business through the use of information technology with the company’s respective strategies to meet the customer’s satisfaction.

Melodena Stephens Balakrishnan is an Associate Professor (Marketing) in the Faculty of Business and Management, University of Wollongong in Dubai, Dubai, United Arab Emirates.