The Wallingford Bowling Center Case
Question 1
The steps in the decision making process are; Identifying and diagnosing problems, generating alternative solutions, evaluating alternatives, making the choice, implementing the decision, and evaluating the decision. In using and applying these concepts to this case, with the first step we identify the major problem with the bowling center which is that the profit pool is too low at the end of the year and that capacity and sales needs to be increased. Five alternative solutions are; more advertising, offering incentives to customers during slow hours to increase sales, use the extra space and rooms to generate income by renting that space, closing the business during slow times, put the
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After the choosing the alternative it must be implemented with careful planning that highlights a clear plan of what will happen and also take time to identify potential problems and potential benefits that could result from implementation.
Evaluating the decision will involve evaluating the implementation of our chosen alternative by collecting and analyzing information on how well the decision is working.
Question 2
As a general manager I would utilize the group decision making process by having controlled brain storming sessions that involve all employees in the company. All of the employees could potentially bring an idea or ideas to the table because creative ideas usually arise when there is total freedom of ideas minus criticism. I would first do it by email and then by a group.
Question 3
I think this case provides a good background for involving group decision making because there happens to more than a few possible fixes, ultimately the owners make the decisions but they have a pool of resource and creativity within their workforce that could provide insight. Sometimes in a group format people can become anxious and uninhibited, conform to the ideas of others, set low standards, and engage in non creative behaviors such as telling stories totally unrelated to the
The golf industry is a competitive industry. It is especially competitive for Islington Golf Club. Islington has a lot of competition, 30 other courses within a 30 minute drive from Toronto and several located within 5-10 minutes. Many of the courses located close to Islington Golf Club have recently undergone renovations or have more amenities to offer members. These factors make it hard for Islington to get new members because they do not have the extra money for renovations and upgrades.
The approximate location of the field will be at a 20 acre section owned by the Texas Dodgers, located at Parkway Austin, Texas. The field, parking lot and building location may be obtained during a scheduled pre-bid walk thru and exact site locations should be included in package “A” plans and drawings by awarded contractor.
The first step in the process is to identify and define the problem at hand. During this step, all the information is gathered and looked over. This allows for the problem to be clearly identified and hopefully making the whole process easier. Step two of the process is to begin generating possible solutions. In this step, managers can begin formulating one or several potential solutions (Lombardi, Schermerhorn, & Kramer). Before going onto step three, some additional information may be required, because step three is when a plan of action is chosen. In the fourth step, the chosen plan is implemented. It is the responsibility of the manager to make sure this portion goes smoothly. Everyone on the team should know exactly what they should be doing. The final step in the process is to review the results. In reviewing the outcome of the action plan that has been chosen, you may find things that need to be altered and you may find things that are going perfectly. At this point the appropriate changes should be made.
I can use the consensus organizing strategy self interest to speak with other staff members about this problem which is called “building mandate” (Ohmer & DeMasi, 2009, pg. 297). The more people involved in this problem the better chances the problem ill be solved. I really like building mandate because its asking people for help. Building mandate can sometimes solve a problem because the right
The best part of the survey creation and distribution was the evaluation of other minor league teams across the northeastern part of the United States. There should have been much more focus on that and utilization of experienced sources from those clubs. Springfield is not in a competition with other baseball markets for fan bases as most of the attendance for the Nor’easters probably won’t travel further than 30-45 minutes to attend a game. In conducting that research, the marketing director for one of the other clubs mentioned that they determine pricing versus the typical cost of other local activities such as seeing a film or going bowling. Along with that, I would have liked to see the restrictions and advantages for the baseball game versus those activities. For example, a baseball game usually runs pretty long, roughly three hours, whereas bowling can be an activity at any given time. Within the survey, creating a chart of four or five activities, including the baseball game, you could ask the participant to rank them from highest to lowest on interest in attending/participating.
They should provide discounts to retailers, which will provide better margins and more services in order to influence purchaser at the point of sale. One price for all retailers avoids channel conflict. Track retailer behavior to provide varying volumes of sales call. Adopt ways to improve relationship on one to one basis. Also, think of education on retail front. Sales people are the key figures for selling their products they should motivate them, by providing incentives, rebates commissions etc the sales people should make surprise visits, as a customer to see how their products are being displayed and to study the customer's behavior towards their products. They should provide the retailers with physical space for better inventory management, loss of sales were accounted, because there was no replenishment.
Describe alternative actions: List and prioritize possible recommendations or actions that come out of your analysis.
Do you want to have something epic in your backyard? There are many ideas you can probably use for inspiration, but they may not be the most practical. A perfect way for you to make use of a bare area in your backyard is to build your own backyard bowling alley.
Bowling, whether competitive or recreational, everyone has the same goal, knock down all 10 pins. Many people consider bowling to be a simple sport but actually there is a lot of strategy and skill to the game. There are many rules that come with the sport, and they have changed quite a lot over the years. Bowling has been traced all the way back to the Ancient Egyptians and the basis of the sport has always been the same throw an object down a "Lane" and knock "Pins" or objects down. The game has evolved so much since then and two major ones were the automatic pin setter and automatic score keeper. In today's modern society the equipment used is so far technologically advanced, it makes for an intense sport. Bowling is a great sport due to the fact that it caddy's to a
I tried bowling team for the first time last year. Although I received a varsity letter for this sport, I never thought of myself as good at it. We had bowling practice every weekday unless we had a match the same day. Regardless, we bowled every day Monday through Friday. I enjoyed the practices because we were just having fun. Many people pay to go bowling but we got to do it every day for free. I did get better. Starting out just trying to keep the ball from going in the gutters Ieventually was able to consistanly score above one hundred (which was always my goal). This further proves practice makes perfect although I was never even close to getting a perfect score of 300. Even though I was not good at bowling I still enjoyed it.
Ports 1961 is a subsidiary of parent company PORTS International. It was founded in Canada in 1961 by Luke Tanabe in what started as a thriving family business that lost its standing due to mismanagement by Tanabe’s successors. In 1989 the company was acquired by brothers Alfred Chan and Edward Tan. After a global economic recession hit the market, Alfred decided to close all American operations and moved the entire business to China in 1993. He focused on building the first luxury brand wholly made and distributed in Asia. Ten years later, success was evident when the company went public on the HKSE and was named one of the “Best under a Billion” businesses in Asia Pacific in 2006.
One recreational activity that I do not enjoy and try to avoid is bowling. I absolutely love sports, but certain things about bowling keep me from having a good time. It seems that no matter how hard I try I can never find a ball that fits my hands. Most of the times my fingers will get stuck in the hole upon release and I am left there with a blank look on my face as the ball comes crashing down forcefully on the lane making a huge crashing sound, thankfully I have yet to crack open a lane. If I find one big enough for my fingers to fit into to it feels like I can barely hold onto the ball and I end up usually throwing a gutter ball. Needless to say, my scores are usually quite low which does play a role in why I dislike it so much. Personally
The sport I am choosing is bowling. I am choosing bowling is because it is different from traditional bowling. While there are some modifications made for athletes with forms of physical disabilities, the majority of athletes involved compete using the same rules as athletes on professional tours. Special Olympics Bowling is offered in greater than twenty nations and every U.S. Bowling teams are grouped in divisions by the athlete's age, gender, and ability. They may choose among a number of different events, to include singles events for women and men, doubles, and mixed-doubles. Athletes with physical disabilities may participate in either assisted or unassisted ramp bowling. The game of tenpin consists of ten frames; players deliver two
Malcolm ford said that “Diversity: is the art of thinking independently together” . Diversity in teams is vital to achieve effective solution where every team member brings in unique expertise that results in all-inclusive approach for possible solutions. In this process different sets of eyes with unique pair of glasses see the problem and solution differently from one another that creates a wider coverage range. In the article “Putting your whole brain to work” Dorothy Leonard and Susaan Straus discuss about how Creative abrasion is necessary for productive results. They discuss how a manager understands that different people have different thinking styles: analytical or intuitive, experiential or conceptual, independent or social, logical or values driven. These thinking styles ultimately influence the decision-making abilities of a team. Even though these diverse teams are essential and have many benefits they are clearly prone to dysfunction because of the very reason of their origin i.e. considerable diversity among team members. With all these advantages and limitations of a diverse group comes the most challenging task of making a decision within the group. The various ideas have to be encouraged and accepted within the group; simultaneously the group has to work together to reach a conclusion by zeroing down on one idea that emerged from a group or the integration of ideas from the group. In
I was practically raised in the bowling alley. Considering my mother started bowling around the time I was born, I was practically born into one. For as long as I can remember Friday nights were known as bowling night. Over the years 30 Lanes had become a second home to me.