The attacks of 9/11 in 2001 shed a light on many different weaknesses relevant to the security of the United States regarding communication, and disaster response. On every level of government— federal, state, and local— substandard communication methods contributed to the deaths of nearly 3000 people, as well as the growing number of people dying from illnesses that resulted from participating in the cleanup at Ground Zero. There were many communication challenges faced by agencies tasked with responding to the incident, and particularly in the case of law enforcement, these problems likely resulted in more fatalities than would have occurred had better systems been in place. This paper will discuss the communication problems that …show more content…
The air traffic controllers kept the most up-to-date information about hijackings, and were in the best position to react to the events that were unfolding. Conceivably, this might have resulted in saving lives at both the Pentagon and the third disaster site, when Flight 93 crashed in Shanksville, Pennsylvania after the passengers prevented that plane from being hijacked. According to reports, operators tried hard to include the FAA in this phone call, but they had difficulties with the equipment as well as being unable to find phone numbers that were secure. Before 10:03 AM, NORAD on three occasions requested confirmation that the FAA was included on the conference call in order to give them an update on the hijackings. However, the FAA was not able to participate in the call until approximately 15 minutes later. As a result, their representative was completely unfamiliar with the situation, was not able to access decision-makers, and did not have any of the data available to senior officials at that point. There was a complete lack of coordination with the single agency that was in the best position to take an active role in thwarting more hijackings. The report issued by the 9/11 Commission concluded that rescuers had to make instant life-and-death decisions founded on poor communications and contributing to the death toll at the World
Roughly 2,753 people were killed on September 11, 2001, by terrorists who overtook commercial airplanes (Jones). The cause of these thousands of deaths were a series of attacks in New York City by an Islamic terrorist group, Al-Qaeda. However, there are still many questions about what actually happened the morning of September 11, 2001. As there are many different conspiracy theories about what happened that day, 9/11 was an attack which began with Al- Qaeda hi-jacking airplanes, but ended with more questions than answers. Many questions still remain about the authenticity of cell phone calls from inside the planes, why air defense was told to “stand down,” and how three buildings imploded as the result of two buildings being struck by airplanes.
Beginning in 2001 Intelligence about the impending nature of an attack was increasing, not only from US Intelligence sources but also from 11 other countries such as Britain, Israel, India, Egypt, Morocco and even a top Taliban commander from Afghanistan (Thompson.) Beginning in August warnings become coming in from everywhere, foreign governments, CIA and FBI sources and so on however, next to none of this information was shared between the many intelligence agencies. In April, NORAD launched a training scenario in which the pentagon was to be incapacitated by a hijacked airliner however the Joint Chiefs of Staff disregarded the scenario as “too unrealistic” (September 11 attacks advance-knowledge debate.) On august 19th the Israeli’s gave US intelligence personnel credible information including, the list of 19 suspected terrorist’s names and the fact that a large aircraft would be the primary weapon involved. The names were not shared by the CIA with other intelligence agencies (Robinson.)
As stated earlier, the 9/11 attacks revealed the indomitable spirit of the US and awakened a sleeping giant, which was very reminiscent of the US response following the attacks by the Japanese on US forces in Hawaii. Both 9/11 and Pearl Harbor attacks galvanized the American people into action and caused the government to heavily invest resources to combat enemies of the US; the Axis enemies during World War II and “the terrorists”, wherever they may be located, following 9/11. One of the first NIST deficiencies to be corrected were the operational protocols for intra- and inter-agency communication. This, in part, has been addressed in the Incident Command System (ICS) since the purpose of ICS is to integrate operations between public safety entities at all levels of government.
On September 11, 2001 four passenger commercial jet airliners were hijacked and as a result approximately 3,000 human lives were lost. When asked about 9/11, many can recall exactly what they were doing when they heard the news that a plane crashed into one of the World Trade Center (WTC) buildings and many Americans can tell you how it all unfolded and the reason behind such a travesty. The “official story” provided by officials, and restated by Sofia Shafquat, producer of “9/11 Mysteries: Demolitions” say that “four passenger planes were hijacked and taken radically off course, within an hour, two of the planes had flown into the enormous steel towers of the World Trade Center, creating fires and eventually toppling them” (Shafquat).
Communication is Key Although there were many reasons to the cause of 9/11 , lack of communication cost more lives than needed. During 9/11, communication between the three departments of justice was subpar at best, they ended up panicking at crisis and were not able to come together as a group, but stay as individual squads. Some forms of communication were good though, face-to-face communication proved to be best fit in the buildings and firefighters were able to understand where to go to save more lives. Lack of communication during 9/11 exposed the problems between departments in New York, which ultimately caused greater loss of lives inside the twin towers.
The morning was like every other, people woke up got ready for work, sent their kids to school and some were even still sleeping in bed. The news was on giving updates on the weather, famous people, and even regular TV shows were going. 92 people were boarded and taking off on the American Airlines Flight 11, a Boeing 767 around 7:59 am September 11, 2001. Everything seemed normal nothing to worry about, but then everything changed and almost at the same time too. Flipping through the channels you could see it on every channel. A tragedy was happening, a plane had crashed into one of the trade center towers.
September 11th, 2001 was a very traumatic time for the United States. On that day planes were hijacked and flown into the World Trade Center and caused the Twin Towers to collapse (“11 Facts”). Along with the Twin Towers collapsing, the Pentagon building in Washington, DC was hit with a plane and another plane crashed down near Shanksville, Pennsylvania (“11 Facts”). On United Flight 93, the plane that crashed in Pennsylvania, passengers became aware of the hijacking and tried to fight the hijackers to regain control of the plane (“11 Facts”). So many people were killed and within all those people, several of them were either police officers or fire fighters (“11
September 11, 2001, marked a key date in U.S. history, the most deadly terror attack in the world. The 9/11 terror attacks presented many issues with the communication of first responders and citizens. The likelihood of surviving the World Trade Center attacks was dramatically reduced due to the lack of communication during the response. Jim Dwyer and Kevin Flynn, in their book 102 Minutes, provides evidence of how the response groups and people working in the Twin Towers had not prepared for communication problems if something tragic were to happen. Analyzing multiple sources of communication, Jim Dwyer and Kevin Flynn, Joel Roberts, and Brendan Sasso all agree that communication during emergency response and preparedness aids in a more successful
Upon analyzing 9/11 it was clear to focus on the limitations that the Federal Bureau of Investigations and the Central Intelligence Agency had faced. Security breaches and poor intelligence sharing were just some of the critical failures that were encountered. Moreover, the main focus is pointed towards the miscommunication between these two agencies. Evidently, the execution and tactical strategies went unnoticed despite the apparent red flags that presented themselves, in addition to the Federal Bureau of Investigations and the Central Intelligence Agency failure to pursue threats and establish a baseline of security resulted in the disaster of 9/11. In conjunction to these mistakes, the restriction of shared information
The attack of 9/11/2001 shocked the entire United States. The government, President, and every civilian felt the fear from this day, and the vulnerability of this country came quickly and surprisingly evident. With such a disaster occurring in New York City, one of the largest cities in the United States, killing thousands and injuring many more, the United States was under an awakening of an unfortunate and obvious need for increased security in various aspects, specifically the industry of transit.
September 11th 2001, the day that changed America forever. On this day, 3,000 Americans including civilians, police officers, firefighters and paramedics were innocently murdered by al-Qaeda terrorist. Commercial airline planes were used as missiles and flown into the World Trade Center in NY, the Pentagon in the nations capital, and in a open field in Pennsylvania. For America being the most technology advanced nation in the world, along with having the largest, strongest and most advance military, it is hard to understand how these horrific acts of terrorism could have happened on U.S. soil. After the World Trade Center bombings in 1993 and the Oklahoma City bombing at the Murrah building, one would think that we would have learned for
Of the three aircraft that reached their intended targets, two struck the towers of the World Trade Center while the third struck the Pentagon. These three aircrafts striking these locations caused massive damage and took the lives of countless Americans in the process. The actions of those that responded to the scenes of devastation were nothing short of heroic. During the time those responders were on scene, Emergency Operations activities had begun as well as the Incident Command System was being utilized simultaneously.
On Sept. 11, 2001, U.S. security systems failed to stop the attack on the Twin Towers known as 9/11. After this attack the National Security Agency’s powers increased dramatically from surveillance limited to foreign countries, to all over the world after the attack on 9/11. They couldn't afford to let the security seem lenient. Because if terrorists see any kind of weakness in a system, they will attack it.
there were five hijackers that crashed American Airlines Flight 11 into the northern side World Trade Center, and at 9:03 a.m. there were another five hijackers that crashed a second plane which was United Aline Flight 175 that they crashed into the south tower. At 9:37 a.m. there were another five hijackers that flow the American Aline Flight 77 into the Pentagon. The United Airline Flight 93 was the fourth plane which four hijackers which had people believing that the hijackers were trying to crash the plane into White House. The passengers fought with the four hijackers to gain control back over the plane after hearing about the other three flights that crashed into three other buildings, but they crashed near Shanksville, Pennsylvania, in the southeast of Pittsburg. The (FAA) Federal Aviation Administration held all aircrafts grounded within the continental U.S. and any aircrafts that were flying were told to land
On top of that everybody wasn’t sure what to do in this situation. The FAA knew when the first plane was hijacked, but never thought of warning others airlines about this. In the commission report it says: “One senior FAA air traffic control manager said that it was simply not the FAA’s place to order the airlines what to tell their pilots.” How could the airlines tell their pilots what to do, when they weren’t properly informed of the situation? This GIANT communication flaw is why hell broke loose on September 11.