The role of effective communication and interpersonal interaction in a health and social care context. (P1)

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The role of effective communication and interpersonal interaction in a health and social care context. (P1)

This booklet aims to explain the role of effective communication and interpersonal interaction in a health and social care context.
Effective communication in a health and social care context is important because things need to be heard and said clearly. An example of when effective communication is important is if a nurse is having a conversation with a doctor and discussing a patients medication and times that the medication needs to be taken by the patient, things need to be said and understood clearly so that the patient is being looked after and treated in the best way possible to ensure that they get well as soon as they
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An example for when art and craft is effective is in child therapy because by getting a child to draw a picture can usually tell a lot more than listening to a child try and explain how they’re feeling. Also if a child is traumatized they may find it hard to speak to someone about a situation that they may have been in therefore through art and craft a child therapist may be able to understand what a child is thinking and feeling, meaning that they can help them. This can all happen without a child having to say a word, therefore it an extremely effective way to communicate.
Music & drama – music and drama can be used effectively with individuals who find it difficult to verbally explain how they feel. Drama can be used to act out a certain situation that may have caused a person to feel troubled and leave them emotionally upset. Music can be used with people who understand music as another language and relate themselves to a song that they might know which would help them to express their feelings.
Posture – posture is the way you stand or hold yourself and it is a non-verbal way to communicate and it changes depending on where you are and who you’re with. For example if you were in medical consultation the doctor or nurse wouldn’t sit back slouched on their chair as if they were on their sofa at home because they are in their place of work so they have to act professional and show the patient that you care. Whereas if the doctor or nurse
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