The role of effective communication and interpersonal interaction in a health and social care context. (P1)

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

P4 Explain strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

There are several of communication techniques used in health and social care settings. Effective communication is essential to provide quality care service to service user.

In this essay I will be analysing the communication and interpersonal interaction that took place in various sectors such one to one interaction, group interaction and how effective these skills and other elements in the health and social care setting such as the environment was being demonstrated.

What this means is that the provision of quality health care services, can be achieved, if healthcare professionals “employ” efficient and effective communication skills when dealing with their patients. Effective communication between healthcare professionals-which is usually a product of effective listening and being good communicators-tend to influence their working relationships in a positive manner, with the implication being job satisfaction and improved provision of quality healthcare to patients (Clark,

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

* The role of effective communication and interpersonal interaction in a health and social care setting.

P1 Explain the role of effective communication and interpersonal interaction in a health and social care context

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Understanding the main factors of interpersonal communication allows health care professionals a means of improving working relationships and preventing conflicts.

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

M2, review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

P1 Explain the role of effective communication and interpersonal interaction in health and social care

Unit 1- D1: Explain how communication skills can be used in health or care environment in effective communication