Theoretical Framework and Scientific Research Design Addressing the Effect of Outsourcing on the Traditional Employer-Employee Relationship
Penny Grunder
American Intercontinental University
Abstract
Using the theoretical framework from Sekaran’s book, this paper will examine the relationship between outsourcing, employee attitudes toward their employers, and the standard employer-employee relationship. This paper will describe the definitions of key terms, employee attitudes and their origins and the traditional employer-employee relationship. The Scientific Research Design will also help to further understand the process of analysis that should be followed.
Theoretical Framework and Scientific
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The second moderating variable is the communication between employer and employee regarding the plans to outsource. It seems that if the organization was candid about the plans and reasons regarding any upcoming outsourcing some negative feelings could be mitigated (Kostopoulos & Bozionelos, 2010). The diagram below shows a schematic of the relationship that I believe exists between the variables.
Traditional Employer-Employee relationship
Attitudes of Employees Outsourcing
Independent Variable Intervening Variable Dependent Variable
Type of
Outsourcing
Moderating Variable
Communication
Moderating Variable
Scientific Research Design The purpose of completing a research design is to create a plan for obtaining the required data, analysis of the data, and arrival at a resolution in a timely and cost effective manner. A sound research design will address the means of gathering information, the skills needed by the researcher(s), a time line for completion, and the cost of completing the research (Sekaran & Bougie, 2009). Historically, the more complicated a design is, the more time, money, and resources are needed for completion. It should be noted that sometimes in management, compromises have to be made to a “true” research study in order to address time and money constraints (Sekaran, 2009). A scientific research design will be
In general, the outsourcing is hiring the foreign workers/company to do a particular task, as opposed to hiring domestic workers/company. Besides the outsourcing, the international purchase is an essential activity of companies. In the trend of a booming global economy, a company only focuses on its core value and hire suppliers to supply the necessary product and service. The relationship between companies are complicated and interdependent.
Despite that an excessively excellent image of outsourcing was provided to individuals one or two of years back, the truth check they were confronted with shattered the dream badly. Recent statistics reveal that over four-hundredth corporations are concerned either in experimenting or are already engaged in shifting their services overseas in search of low-cost labor and services that are being provided by countries like China and Bharat. Such efforts have left native market labor at extreme disadvantage wherever they're finding it vastly tedious to create each ends meet, leave behind the back-breaking burden of taxes they're being obligatory to. With over four-hundredth major company executives registering their opinion by discouraging the method of outsourcing the controversy that was antecedently being won by the
A research design can be understood as the planning of any scientific research from the first to the last step. In this sense it is a program to guide the researcher in collecting, analyzing, and interpreting facts (Bless and Higson-Smith, 1995:63).
While outsourcing may be beneficial to some of the companies partaking in it, the general consensus is that it ultimately proves to be harmful to the American workforce. The act of outsourcing and shifting many company call centers and technical support teams, or “low skill service jobs,” to foreign countries reduces jobs for those that could truly benefit from them within our own country. The unemployment rate has dramatically increased, and continues to rise, compared to what it has been in years past; yet there are numerous companies which still insist on handing over these “low skill service jobs” to people in other countries such as India. The most obvious and logical reason for outsourcing is reducing costs; people are working for
“Outsourcing refers to the practice of contracting workers outside of a company or business for work duties or services previously performed by company employees or “in-house”. This practice is also often referred to as offshoring due to the increasingly prevalent use of “non-U.S.” service providers for these outsourced duties. However, strictly speaking, outsourcing can and does refer to the use of contracted labor provided by individuals outside of an organization, but still within the U.S.; whereas when these same services are provided outside the U.S., it is both outsourcing and offshoring.”
The dawn of the outsourcing era. Many large U.S. corporations cultivates outsourcing faster than we can imagine. The trend that began in the late 1970 and picked up speed in the 1900s with the opening trade with China, India, and Eastern Europe (“Outsourcing: What’s the true Impact”). In its broadest sense, outsourcing is simply contracting out functions that had been done in-house—a longtime U.S. practice (“Globalization: Threat or Opportunity”). Subsequently, outsourcing is an essential part of globalization; and it is the combination of markets through the cooperation of internalization, federal, and state governments with corporate companies to produce products on a reduce production cost, and offer services on lower labor cost. When a U.S. manufacture product, and buys material from an intermediate supplier from out of the country rather than producing them in-house, that is what is called outsourcing. Also, when U.S. corporation hires outside contractor out-of-the-country to do U.S. call center services for less labor cost that is outsourcing. When a company deals out its operational task, such as payroll, accounting, and software operations that is outsourcing. Obviously, all of these examples seem to benefit and in favor of the corporations. To get the clear understanding of outsourcing for major corporation perspective, I have interviewed IKEA’s U.S. Deputy Retail Country Manager Rob Olson about outsourcing—Swedish
In today’s society, outsourcing has become a very critical and controversial issue to companies and other countries. Outsourcing is known as offshoring as an organization’s use of an outside organization for a broad set of services. As technology continues to grow and advance more, outsourcing becomes more popular. Many American white collar jobs are being taken over by foreign countries around the world. Almost every occupation or career in the United States has some effect of the outsourcing. As a result, many Americans become unemployed and financially challenged; being that outsourcing can increase the United States unemployment rate. Employees who live in the US rather keep jobs in the country to create more opportunities. On the other hand, few stakeholders
Initially, the purpose for offshoring was due to producers wanting to lower fixed costs and also seeking lower waged workers. By moving job duties abroad, producers were also able to avoid unionized workers (Gupta & Sao, 2009). In recent years, offshoring has also become popular in higher waged jobs such as software development. Outsourcing is very similar to offshoring, where a firm purchases inputs or services from another firm, but the firm is also located in the United States (Harrison & McMillan, 2006). A staffing agency is an example of outsourcing. A company is assigned by a client, and employees of the staffing company work directly with the employees of the client (Houseman, 2007).
In analyzing the second reason listed for why outsourcing is used; ‘inability to attract the highest caliber of employees to job functions that may be peripheral to the organization’s core discipline’, companies employ a different kind of outsourcing tactic. This reason leads to offshore outsourcing solutions. If a company cannot attract high caliber domestic employees to job functions secondary to their main function then they seek help where labor may be less expensive and more efficient.
Human Resource Mangers should focus on “generating employee commitment and engagement” (Banfield & Kay 2012 p.12). As the CEO of North-Tech it should be one of your priorities to understand the correlation between staff productivity and their job enjoyment. With these numbers of turnover and absenteeism being higher than average, it would be rational to look at how to eradicate the issues we have here, before looking at outsourcing to a different country. Companies that decide to outsource consent to an outside company for them to take on obligations and responsibilities for certain sectors of their organization. Before this company makes a decision on outsourcing 10 percent of the staff positions to India, there are a number of
(Greaver, 1999) proclaims that outsourcing is of a strategic nature and that the decision-making process of a company should take this into account. He then goes on to define outsourcing as the act of transferring some of company’s recurring internal activities and decision rights to outside providers, as set forth in a contract. Because the activities are recurring and a contract is used, outsourcing goes beyond use of consultants.
A research design is a map or framework that helps to accomplish the research project. It helps the researcher to collect the data or information that are needed to know, find or solve the research problem. Also the research design can shows the details of the problem if needed.Research design in general is classified into three approaches; exploratory, descriptive and casual.
In the past decade the topic of outsourcing has become a heavily debated subject on if it is ethically correct to outsourcing jobs to foreign countries. Outsourcing has become more and more an option for many companies and not just an economic fad. The decision to outsource is a difficult one for any company to make because there are many advantages and disadvantages to consider. The decision to outsource affects many people, communities, and industries so if a corporation decides to outsource they must consider how it will affect human dignity, the common good of the economy, and subsidiary.
Research design is the overall plan that we choose to organize the data in a logical way, so that research problem can be find in the effective way. It is the master print of all over the research for the collection of data, measurement and analysis of data.
“A Research Design is the arrangement of conditions for collection and analysis of data in a manner that aims to combine relevance to the research purpose with economy in procedure”.