Therapeutic Communication: Friedman And James Brown

Communication is a two-way process that takes practice and time to be fully effective and is very important in every aspect our personal and professional lives. We communicate every day of our lives both verbally or nonverbally. The process of verbal communication is the exchanging information by transmitting an idea, send that idea, receive feedback, understand the idea and the feedback and provide feedback to the person who sent the message. The main components of communication are context, encoder, message, medium, decoder, and feedback. The context could be social, chronological, cultural, or physical. The individual sending the message will

Communication is defined as ‘a transactional process involving participants who occupy different but overlapping environments and create relationships through the exchange of messages, many of which are affected by external, psychological and physiological noise’ (Adler, R and Proctor, R. 2010). Communication doesn’t just mean verbal communication, as non-verbal communication is just as, if not, more important as verbal communication. According to Albert Mehrabian, only 7% of a message is communicated through verbal communication, 38% is communicated through your tone of

Communication is a process of transferring information from one person or from a group of people to the other. Communication can also be defined as a way and form of passing or receiving a message. People communicate to express or share a concern and allow the passing of message. By not communicating can limit the people’s ability to connect with each other. For instance care worker to care users and other professionals in the care setting environment. People communicate so that they can understand the needs of others and it ensures ways of building trust and resolving conflicts. Communication is a two way process that enables sharing of experience.

Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).

Therapeutic communication is considered the heart of family nursing practice (Deane, & Fain, 2016). Knowing the different types of communication is vital for nurses, as it delivers an effective relationship between nurse-client affiliation. Effective therapeutic communication is the main key to success.

Human relations skills are translated into social and therapeutic communications when there is contact with persons seeking attention. Social communication requires nonspecific professional skills. For instance, I may offer assistance to an elderly gentleman removing his coat in the waiting area, or I may dry the tears of a child who has just had an injection. Therapeutic professional communication requires specific, well defined professional skills. When I instruct a client regarding preparation for a nasogastric intubation, or when I explain the billing procedures to a new client, specific, well-defined professional skills are being used. Therapeutic professional communication takes place between a person who has a specific need and me as

Physical symptoms and personal life changes may lead to emotional dysfunction and can result in worsening the patient’s health if not taken seriously and give immediate help. Life changes are an important role in a person’s life and the perfect way to help the patient is being a great listener and supportive of the events that may occur. A person with serious symptoms and severe illnesses that will affect them for the rest of their life need a person to be there when others may not. Being emotionally supportive is part of working in the medical field and getting the right training may encourage the patient to have more hope and change their mood to being more positive.

Another positive communication method was when Anne, the nurse, spoke to her patient. She used simple language instead of medical terminology.

i asked her brief questions about her name and how she was to get acquainted with her and build rapport. Asking questions helps facilitate a dialogue and encourages the client to talk and tell their story Miller (2006). The client seemed tense and uneasy and spoke with a very high tone of voice when she greeted me and introduced herself. When asked about the main reason for turning to therapy, she started fidgeting and looked unsettled; this could be because of the unfamiliar environment or she was not sure if she trusted me enough to tell me her story. Either way, I remained silent whilst maintaining eye contact to give her the space, time she needed in order to settle down and work out what she wanted to bring to the session.

Effective communication is an essential requirement of nursing practice and it has an important influence in patient outcomes (McEwen, 2010). Good communication between health care professionals and patients can promote therapeutic relationship. The quality of the therapeutic relationship is influenced by the ability of each party to communicate (McEwen, 2010). Building a good therapeutic relationship can enable the patients to express the needs better. Therefore, in order to meet the unique needs of the patients the nurse needs to have good communication skills (Jootun and McGhee 2011). Studies suggest that communication can be hindered by the normal aging process, due to sensory loss, slower processing date and the life style changes (Christman,

Interpersonal communication can be described as communication that occurs between two or more individuals. While communication can be either verbal, nonverbal, or written, interpersonal communication is more commonly practiced through face to face, verbal communication (Burton, 2011). The interpersonal communication process begins with a “sender”, which is the person that is communicating a message to another person. The “receiver” is the person that is retrieving the message from the sender. It is then the receiver’s job to interpret the message, and give feedback to the sender, allowing them to know that the message was received, and understood (Burton, 2011).

The National Commission on Correctional Health Care defines therapeutic communication as “the face-to-face process of interacting that focuses on advancing the physical and emotional well being of a patient” (“Therapeutic Communication and Behavioral Management | National Commission on Correctional Health Care,” n.d.). Nurses use therapeutic communication to cultivate a trusting relationship with their patients and we provide encouragement to our patients for success with their treatment. Motivational interviewing is an important part of therapeutic communication. Patients are able to better understand problems within their life and identify ways to create positive changes through motivational interviewing (Brobeck, Bergh, Odencrants, & Hildingh, 2011). Motivational interviewing allows patients to identify behaviors that may be unhealthy through the guidance of a nurse. Support from the nurse

Communication is the process of delivery or transfer of information or messages from one person to another person. This process of creating an understanding of other individuals about the information presented and would like this process requires an understanding that can be shared. When communication occurs, it impacts on the receiver and transmitter. There are various types of communication can occur between smiling, waving, touching, say hello, and so forth. However, the manner of communication can cause the meaning to be negative or positive information and the information will be mixed when disordered information delivery.

Communication is the exchange of information and feeling or ideas, which allow the majority of people to get the news of all sides. In addition, we are used the communication every day to let people know what we are doing or thinking even feeling which people are received that by voice, picture or chat. Moreover, communication technologies have made it simple to communicate to friends in the other side of the world by calling them using mobile phone, e-mailing them and writing in our web pages using social networks, such as Face book, Twitter or Messenger. Additionally, many other recourses are used by the majority of people to keep in touch with the world, which they can watch television or listen to the radio

Based on the text, communication is the process of sending and receiving messages that allows individuals to share their knowledge and skills. Although most individuals associate communication with speech, it has many other attributes, and it is mainly composed of two essential dimensions that include; verbal and nonverbal communication.