Demonstrate Therapeutic Communication Skills

In this assignment, I will talk about developing Effective Communication in Health and Social Care. In order to achieve, I will explain the role of Effective communication and Interpersonal Reaction in a Health and Social Care setting context. I will also discuss theories of communication such as Formal and Informal communication. In order to have good communication skills it is important to understand the effectiveness of communication and interaction formed between people.

This is essay is going to be based on the importance of communication within the broader context of health and social care, it will give you a definitive insight to different communication techniques, such as verbal and non-verbal communication. Within this essay I will also discuss how important effective communication can be and the barriers that can restrict the care practitioner from doing his/her job effectively by using communication as the main tool. Furthermore how personal beliefs and values need to be taken in to consideration and the effect it may have on a service user in the light of working professionally.

Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.

During my placement, I also developed good communication skills. I learned how to communicate effectively with clients to enable the provision of health care. When addressing clients, I avoided the use of difficult medical terms and opted for simpler words that were easily understood by all. I also used a variety of efficient communication methods such as allowing clients to express themselves, providing sufficient time for discussion and maintaining eye contact with clients. And to those clients that did not understand English, I sought the assistance of a trusted

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Human relations skills are translated into social and therapeutic communications when there is contact with persons seeking attention. Social communication requires nonspecific professional skills. For instance, I may offer assistance to an elderly gentleman removing his coat in the waiting area, or I may dry the tears of a child who has just had an injection. Therapeutic professional communication requires specific, well defined professional skills. When I instruct a client regarding preparation for a nasogastric intubation, or when I explain the billing procedures to a new client, specific, well-defined professional skills are being used. Therapeutic professional communication takes place between a person who has a specific need and me as

Identification of FOUR (4) errors with regards to therapeutic communication and/or professional boundaries and the significance of the error:

Another positive communication method was when Anne, the nurse, spoke to her patient. She used simple language instead of medical terminology.

Professional communication is imperative in nursing practice for the provision of quality care. It provides the mechanism for treating a patient in a holistic manner, to deliver person centred care. Professional communication is important in nursing as it establishes person centred and a therapeutic approach to care. It is achieved through various forms of verbal and non -verbal communication and the use of accurate documentation. Professional communication is fundamental to nursing. Therefore, it is essential to explore the methods of communications that can be utilised and the importance of these methods. Finally, examining person centred care, verbal and non-verbal communication and documentation.

I do believe there is a difference between a leader and a manager, leaders provide direction through example, they lead by inspiration and motivation. A good leader makes the team feel comfortable knowing that their leader is a part of the team as well as the one in charge. A manager is an organizer and a planner, they provide direction by giving orders and expect them to be followed. Communication styles are drastically different in managemnet and leadership roles, a manager does not need to use therapeutic communication skills to convey their message (they would if they were a good manager). A manager communicates by telling their employees what needs to be done and expects compliance. A leader must use therapeutic communication to ensure

Therapeutic communication is my preferred method of interacting with patient and I use it daily while working with patient. Communication with a patient can be verbal, written body language, gestures or nonverbal. I attempt to avoid nontherapeutic communication, as I feel giving a false reassurance is of no benefit and asking "why" question, is uncomfortable and can make patient and/or family members defensive. A nursing instructor years ago, taught me not to tell a patient "you will be fine". That is a promise you can not keep, instead I always tell patients "we will take very good care of you".

Effective communication is an essential requirement of nursing practice and it has an important influence in patient outcomes (McEwen, 2010). Good communication between health care professionals and patients can promote therapeutic relationship. The quality of the therapeutic relationship is influenced by the ability of each party to communicate (McEwen, 2010). Building a good therapeutic relationship can enable the patients to express the needs better. Therefore, in order to meet the unique needs of the patients the nurse needs to have good communication skills (Jootun and McGhee 2011). Studies suggest that communication can be hindered by the normal aging process, due to sensory loss, slower processing date and the life style changes (Christman,

The National Commission on Correctional Health Care defines therapeutic communication as “the face-to-face process of interacting that focuses on advancing the physical and emotional well being of a patient” (“Therapeutic Communication and Behavioral Management | National Commission on Correctional Health Care,” n.d.). Nurses use therapeutic communication to cultivate a trusting relationship with their patients and we provide encouragement to our patients for success with their treatment. Motivational interviewing is an important part of therapeutic communication. Patients are able to better understand problems within their life and identify ways to create positive changes through motivational interviewing (Brobeck, Bergh, Odencrants, & Hildingh, 2011). Motivational interviewing allows patients to identify behaviors that may be unhealthy through the guidance of a nurse. Support from the nurse

All health professional need to establish and maintain the appropriate therapeutical relationship with the patients and make ensure, safe, effective and ethical care. The establishment and maintenances of therapeutical relationship is fundamental to maintaining trust within the relationship allowing for the delivery of equality care and achievement of solid treatments outcomes. If every factor addressed between the nurse and patients’ relations will have positive outcomes eventually. After doing the case study of Vincent Romero regarding the use of therapeutical relationship can be success if the nurses express sincere warm-hearted caring, empathy understanding, show the compassions, being non-judgemental, unconditional acceptance of the clients authentic communications and experiential states which help the client to develop the trust, emotional security, and insightful self-understanding, which contributes to the healing of emotional pain and inner conflict, as well as enhancing psychological well-being and constructive functioning. To establish empathy with the Vincent nurse need to be able to create a mutual understanding and need to understand what respect look like in his perception. Additionally,